Selling on Poshmark

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#271
I'm sorry !! That is a crazy story. Thanks for sharing. I was reading on Poshmark rules, once they deem a return, the buyer has FIVE DAYS to send the item back to the seller. I don't understand why the window is so long. Especially when it can take multiple days for a return to be granted.

People like this completely turn me off on selling directly to the buyer.

100% agree with you. I'd rather take a loss and sell to Fashionphile or another big resale platform.
 
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#272
catchingfireflies said:
I'm sorry !! That is a crazy story. Thanks for sharing. I was reading on Poshmark rules, once they deem a return, the buyer has FIVE DAYS to send the item back to the seller. I don't understand why the window is so long. Especially when it can take multiple days for a return to be granted.

People like this completely turn me off on selling directly to the buyer.

100% agree with you. I'd rather take a loss and sell to Fashionphile or another big resale platform.
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It can be time consuming but I take pictures and write a lengthy description for whatever item I want to sell and then submit it to every designer resale site possible. It may take a week to get all the offers in but at least you can pick the highest bidder and avoid any potential buyer drama.
 
#273
catchingfireflies said:
I'm sorry !! That is a crazy story. Thanks for sharing. I was reading on Poshmark rules, once they deem a return, the buyer has FIVE DAYS to send the item back to the seller. I don't understand why the window is so long. Especially when it can take multiple days for a return to be granted.

People like this completely turn me off on selling directly to the buyer.

100% agree with you. I'd rather take a loss and sell to Fashionphile or another big resale platform.
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Just took a large loss on a sell back to FASHIONPHILE bec I’ve had two very high end pieces sit on Poshmark for months. Seems like Poshmark is better suited to Chanel and Vuitton. That said, selling to FASHIONPHILE is so demoralizing. Huge hits that won’t benefit anyone but FASHIONPHILE.
 
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#274
juju2016 said:
Just took a large loss on a sell back to FASHIONPHILE bec I’ve had two very high end pieces sit on Poshmark for months. Seems like Poshmark is better suited to Chanel and Vuitton. That said, selling to FASHIONPHILE is so demoralizing. Huge hits that won’t benefit anyone but FASHIONPHILE.
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were these Birkins or high end jewelries? I wouldn't buy Birkins on Poshmark anyway, final sale and only 3 days to open case if anything went wrong, too much risk for that much money.
 
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#275
onlyk said:
were these Birkins or high end jewelries? I wouldn't buy Birkins on Poshmark anyway, final sale and only 3 days to open case if anything went wrong, too much risk for that much money.
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Thanks. Yeah, one Birkin, one Retourne Kelly. I’m trading the Retourne to Rebag. Another big hit but more promotions there raise the trade value and they charge tax only on the different between trade value and new purchase.
 
#280
catchingfireflies said:
TLDR: Be cautious selling on Poshmark. Might be worth accepting a low price from a consignment company to avoid dealing with crazy people.

Sorry for the loooong post, just needed to vent.

Before the crazy bag boom, when I was tired of a bag, I sold it to Fashionphile. With the buyouts they have been offering recently, I resorted to selling my bags on Poshmark.

I have never had anyone return ANYTHING from my closet. I have had over 50+ transactions. Most people leave me really kind love notes.

Regrettably, I really did enjoy giving people a great deal on Poshmark. Knowing that my bags were going to homes that would love and use them! Sad to say, I encountered someone that has taken advantage of me.

I reached out to Poshmark support, hoping that my issue will get resolved quickly. Unfortunately, this situation has made me think twice about continuing to sell my bags on the site.

As soon as I accepted an offer on a Black classic Chanel bag (full set), I had other people message me to relist for a higher price. However, I kept my word to the buyer and shipped it for the price she bought it for. I know if I re-listed the bag I would have another buyer immediately.

Buyer complained about minute scratches upon arrival. These flaws were not present prior to shipping out the bag. In the order status chat, I stated that I photograph and video all of my items before shipping them to HQ/or buyer. In this case, it was a bag way over $500.

In a change of tune, after saying I take videos and photos prior to shipping, she then stated Poshmark damaged the item. On the last day to accept the order, she filed a request for a return.

Buyer stated multiple times in the order status chat that she doesn't want to return the item "but wants to know what happened". What is her angle? I believe she was fishing for credit from Poshmark, and by her actions, I do not think this was her first time. If she didn’t want to return, which she stated numerous times, why was she complaining about damage? Damage that she doesn’t even deem worthy of a return!?!? Why would she open a case for return?

Anyway, in the end, Poshmark approved her return. She’s had the bag in her possession for over 5 days. Asked if she would return the bag to me, and she stopped responding…

Today, I messaged her on her posts and our private chats asking when she would ship my bag back as I had others that wanted to purchase. She then immediately cancelled the return?!?!

I believe she was emailing with Poshmark privately to get a store credit. From looking online, Poshmark usually gives 10%. That means she received $390 in Poshmark credit.

I do not want to think that this buyer would intentionally destroy an item to favor a case. However, my concerns are present.

It has left such a sour taste! I sold the item in good faith. She haggled me down to $3,900 and I reluctantly accepted. She strung me along with a sob story about how much she wanted the bag. She complained about sales tax and it being over her budget. Which is hilarious now knowing she lives in Delaware (where the package was delivered) and there is no sales tax there. What a liar.

Taking a closer look at her Poshmark page (after the mess), it’s filled with posts about calling people out for scamming. It’s comical.

This situation was so bad I might close my closet all together. This sucks!
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I absolutely empathize with your situation but, I believe, there are always warning signs which tell you not to deal with a particular customer. You had at least three warning signs 1) she haggled you down to $3 900 and you reluctantly accepted 2) she gave you a sob story and 3) she complained about sales tax. Given these problems, I would have gone with customers who were willing to pay more - it shows they are interested.

I wouldn't give up on selling because it is in your control who you sell to and you have had a long history of success. My two cents is that you actually went against your gut instinct and that's why this happened.
 
#281
jess236 said:
I absolutely empathize with your situation but, I believe, there are always warning signs which tell you not to deal with a particular customer. You had at least three warning signs 1) she haggled you down to $3 900 and you reluctantly accepted 2) she gave you a sob story and 3) she complained about sales tax. Given these problems, I would have gone with customers who were willing to pay more - it shows they are interested.

I wouldn't give up on selling because it is in your control who you sell to and you have had a long history of success. My two cents is that you actually went against your gut instinct and that's why this happened.
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It would be ideal if we can choose the best buyers to sell to, but sometimes sellers don't have the option to ignore a sale even if the buyer not ideal. I had done that sometimes too, it's inevitable I would say.

and sometimes you never known the other side of buyers, you'd thought they were great buyers they could be nightmare.
 
#282
onlyk said:
It would be ideal if we can choose the best buyers to sell to, but sometimes sellers don't have the option to ignore a sale even if the buyer not ideal. I had done that sometimes too, it's inevitable I would say.
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It's not inevitable. She could have cancelled this sale - as she said so herself. It was in her control.
 
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