PM CS has been wonderful to me. I had emailed them my concern yesterday. I told them that's fine that they are letting her return my blazer, but I better receive the exact same blazer I shipped her or there will be a problem. They emailed me back today and said they are going to watching this buyer now and if there is an issue with my blazer to let them know.
I just emailed the PM CS rep back and said " I just hope I get my exact same brand-new blazer with tags back and not some used one. I sure hope this buyer is not doing a bait-and-switch. I took a video and pictures and all the buttons were clearly on this brand-new blazer. They would not just fall off. She either cut off one button because she needed it for another blazer, knows how to take advantage of PM and sellers by just cutting off one button so she could return it, or tried it on and did not like it on her. Now PM is losing money on this sale too, since they are letting her return this blazer that was in brand new condition. If there really was just one button missing she could have easily paid $5 or $10 for a new button. I noticed she has been only a buyer on PM for over 6 years and she clearly would know how to take advantage of PM and sellers. She knew if she didn't like how the blazer looked on her or if she said it was too big, PM would not allow a return." I'm not the type that will ever give up!!! That's a great thing and also a bad thing. If she sends me back an old used blazer or has damaged this blazer there will be a big problem.
And PM CS said they will be watching this buyer to see if she does this again!!!!!
I just emailed the PM CS rep back and said " I just hope I get my exact same brand-new blazer with tags back and not some used one. I sure hope this buyer is not doing a bait-and-switch. I took a video and pictures and all the buttons were clearly on this brand-new blazer. They would not just fall off. She either cut off one button because she needed it for another blazer, knows how to take advantage of PM and sellers by just cutting off one button so she could return it, or tried it on and did not like it on her. Now PM is losing money on this sale too, since they are letting her return this blazer that was in brand new condition. If there really was just one button missing she could have easily paid $5 or $10 for a new button. I noticed she has been only a buyer on PM for over 6 years and she clearly would know how to take advantage of PM and sellers. She knew if she didn't like how the blazer looked on her or if she said it was too big, PM would not allow a return." I'm not the type that will ever give up!!! That's a great thing and also a bad thing. If she sends me back an old used blazer or has damaged this blazer there will be a big problem.
And PM CS said they will be watching this buyer to see if she does this again!!!!!