San Francisco Hermes Store

[izzy92aim]

Did anyone find out why the store closed early or why the hours were different? I’m still waiting on confirmation of an appointment this coming weekend

My SA confirmed with an appointment this coming Saturday after requesting an item to see.

 

[mimi 123]

Does SF store still need appointment? I am going to SF this coming weekend, would like to check out scarves. I don't know any SA there. Can I just walk in? Thanks.

 

[DH sucker]

Does SF store still need appointment? I am going to SF this coming weekend, would like to check out scarves. I don't know any SA there. Can I just walk in? Thanks.

As of last Saturday, the sign outside the boutique said everyone must have an appointment. That said, it had a QR code that you could use to try to make an appointment (which might not be a big deal if you’re visiting on a morning mid-week). But if you’re visiting on a Saturday, I’d recommend calling in advance and asking to be assigned to any SA so you can check out scarves and anything else.

 

[mimi 123]

As of last Saturday, the sign outside the boutique said everyone must have an appointment. That said, it had a QR code that you could use to try to make an appointment (which might not be a big deal if you’re visiting on a morning mid-week). But if you’re visiting on a Saturday, I’d recommend calling in advance and asking to be assigned to any SA so you can check out scarves and anything else.

Thank you so much for the information! I do plan to visit on Saturday. Will call for an appt.

 

[mamakay]

Anyone know how often the store gets leather shipments?

 

[mamakay]

Read that NYC stores will not be receiving shipments until 2022. Can anyone who recently visited the SF store make any comments on recent stock/future shipments? Wondering if SF may be in the same boat.

 

[fantajisan]

Read that NYC stores will not be receiving shipments until 2022. Can anyone who recently visited the SF store make any comments on recent stock/future shipments? Wondering if SF may be in the same boat.

Heard the same for Palo Alto, though I'm having a hard time trusting any H statements re stock.

 

[mamakay]

Heard the same for Palo Alto, though I'm having a hard time trusting any H statements re stock.

Very true.. so frustrating

 

[Sweetpea114]

Hi again everyone! How do I go about getting my first appointment at the store? Do I call the store directly or is there another way?

 

[a_b_c]

Hi again everyone! How do I go about getting my first appointment at the store? Do I call the store directly or is there another way?

You can do it online, via the Hermès website. They then will either text or email you to confirm.

 

[Sweetpea114]

You can do it online, via the Hermès website. They then will either text or email you to confirm.

Thank you so much!

 

[zazz]

I just started this August 2021 in SF and wondering does our shopping history stay in our profile for 2 years or got wiped out by end of each year?
Asking this cuz I haven't got any quota bags in 2021 yet and afraid my shopping history with my SA would wiped out by end of the year.

 

[Ethengdurst]

I just started this August 2021 in SF and wondering does our shopping history stay in our profile for 2 years or got wiped out by end of each year?
Asking this cuz I haven't got any quota bags in 2021 yet and afraid my shopping history with my SA would wiped out by end of the year.

In my experience your shopping history does not wipe out and restart every year, it’s continuous. Even when I stopped shopping for 3 years, because I came back to my old SA she even offered me 2 bags that very day (this was 2017).

 

[AjT]

Heard the same for Palo Alto, though I'm having a hard time trusting any H statements re stock.

I understand this is actually true for Palo Alto as well unfortunately

 

[ahsw]

Hi again everyone! How do I go about getting my first appointment at the store? Do I call the store directly or is there another way?

I just made an appointment for next week using this link here: Hermès San Francisco | Book Now - booxi
Received email confirmation after booking my appointment. I wonder if walk-ins are possible since I don't see anything about appointments only on their website.