All of the SF SAs are friendly. Currently in store shopping is by appointment only. I recommend you to just call the store to make an appointment first. As an FYI Barenia and Box are not discontinued. I got my Fauve Barenia K and Box Birkin from SF during the past 3 years. They are just really rare to get store fresh as Fauve Barenia and Box are strictly Push Orders. HTH
San Francisco Hermes Store
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All of the SF SAs are friendly. Currently in store shopping is by appointment only. I recommend you to just call the store to make an appointment first. As an FYI Barenia and Box are not discontinued. I got my Fauve Barenia K and Box Birkin from SF during the past 3 years. They are just really rare to get store fresh as Fauve Barenia and Box are strictly Push Orders. HTH
Thanks! I'll give it a try and hopefully I connect with someone! Apologies if my writing was confusing, I meant to say that I like (A) the vintage discontinued leathers; and (B) the heritage (non-discontinued) leathers such as box and barenia. Appreciate the response and it's a good sign to me that they're all generally friendly!
If anyone's interested, I just talked to my SA and they have received a Pico 18 in Gris Etain. I would have taken it but my Evie TPM is already in that same color. They also have some in black.
Hi there! would you mind PM-ing me your SA info? Do you know if the Pico 18 is in GHW? Thank you
Hi, I just sent you my SAs name. I did not ask for the hardware color since I wasn't interested. Good luck!Hi there! would you mind PM-ing me your SA info? Do you know if the Pico 18 is in GHW? Thank you
The store just reopened for appointment only shopping. It was a good experience for the times we live in.
I will have to wait a bit as I just spent some good amount yesterday only by texting my SA!! and they are on the way in the mail. 
Hello All! I’m a long time lurker of TPF and finally decided to join so I could post. I’m a Bay Area girl and the SF store is going to be the closest one to me.
I am on the hunt for a Rooroo charm in blue cerulean if possible or rose azalee. I just pursued my first H bag, a TPM Evelyne in cognac and black and gold PM rodeo. I have a Toolbox 26 in Colvert as my next bag and it’s going to need a charm. I’m in love.
I have never purchased from an H store, only on the preloved market. Would you recommend trying to contact the H SF store to inquire about a rooroo? If so, any recommended SAs? I’m not after a quota bag, I just love the H brand, its heritage and would probably be after charms, jewelry, scarfs, SLGs and twillys.
I’ve been stalking the H website multiple times a day daily. When the H bug bites you it’s easy to become addicted.
Thank you all in advance!
I am on the hunt for a Rooroo charm in blue cerulean if possible or rose azalee. I just pursued my first H bag, a TPM Evelyne in cognac and black and gold PM rodeo. I have a Toolbox 26 in Colvert as my next bag and it’s going to need a charm. I’m in love.
I have never purchased from an H store, only on the preloved market. Would you recommend trying to contact the H SF store to inquire about a rooroo? If so, any recommended SAs? I’m not after a quota bag, I just love the H brand, its heritage and would probably be after charms, jewelry, scarfs, SLGs and twillys.
I’ve been stalking the H website multiple times a day daily. When the H bug bites you it’s easy to become addicted.
Thank you all in advance!
Hello! Bay Area girl here too born and raised. 
Love your TPM Evie and twinsies on the rodeo!
Absolutely contact the store to make an appointment to shop. I'm sure you'll be paired with a lovely SA. Since it's appointment only, I think this is a great way for those that haven't shopped in an H store before to to get 1:1 service, connect to the people there and find pretty orange things. Have fun!
Love your TPM Evie and twinsies on the rodeo!
Absolutely contact the store to make an appointment to shop. I'm sure you'll be paired with a lovely SA. Since it's appointment only, I think this is a great way for those that haven't shopped in an H store before to to get 1:1 service, connect to the people there and find pretty orange things. Have fun!
I was hoping some of you that frequent the SF store can shed light on my question - I am hoping to get one H bag - specifically a Kelly 28 retourne in Black with togo or clemence leather (or potentially a 32). Given how popular this bag is and that I can only see myself purchasing a scarf or bracelet from the store (because this is a purchase I am saving up for), is this completely infeasible? Do I need to go preloved route? TIA for any insight!
To be totally honest, I would say that would be close to impossible unless a miracle happened. I tried at the PA store, and the SF store is probably similar and likely harder. There are just way too many high income clients in this area. I got my two Bs from Paris, as I don't buy any designer items pre-loved or from resellers (even if brand new). I won't be trying at the PA store again.
Thanks for the honest answer. Can I ask what color your Bs are? I've read how hit or miss the Paris store can be so I am assuming the odds of getting a neutral Kelly in Paris would be extremely difficult as well.
I managed to get a Gold B30 in Paris late last year I was also offered an Etoupe Sellier K32 at my appointment.
Had only bought a pair of shoes and a wallet on a prior trip so no crazy purchase history.
I was also offered an Etoupe Sellier K32 at my appointment.Had only bought a pair of shoes and a wallet on a prior trip so no crazy purchase history.
My home store is SF and I can confirm that the number of current clients, walk ins, and new clients asking for a @ Kelly 28 or 32 is really high. Neutrals colors are in hot demand for many stores. If you just want that bag then buying from a reseller is your best bet especially if you can’t spend $$$. SF respects loyalty and those who love the brand as a whole. HTH