Rumour re: Louis Vuitton Recall?

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Gor a call from LV client services regarding items purchased in 2014-2015.

I call back and left a message.

Does anyone know if there are recalls from that period?
I had a Soft Lockit from 2014 that was on recall list. I hadn’t gotten a call, but had melted glazing. Would have never looked except for this forum. That started me back on LV obsession . However, now on Ban Island. Thank you again for connecting me with Sam. She is great and will be using her going forward. SA at my local boutique is nice, but not feeling it.
 
I had a Soft Lockit from 2014 that was on recall list. I hadn’t gotten a call, but had melted glazing. Would have never looked except for this forum. That started me back on LV obsession . However, now on Ban Island. Thank you again for connecting me with Sam. She is great and will be using her going forward. SA at my local boutique is nice, but not feeling it.
Hey! So welcome! Sam is great!

I am super sick but will be looking at my reverse pm when I’m feeling better.

I’m wondering if the call is about my Infini empriente artsy.....
 
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My 2013 Neverfull DE was is very gently worn. It sat in the closet for the majority of its life (not sure why). The last few months, I rediscovered my Neverfull DE. Now, my glazing on my straps are cracked to the point it looks like a dog chewed it. There are also little bubbles in the trim not on the handles. That is concerning given how little it was used - unfortunately there is no way to prove that. My SA said it was "normal wear and tear" but given I had only worn it a few months, I am not sure if that is true.

I really don't think my situation is normal wear and tear. Does anyone feel like they have a defective Neverfull DE?
 
I received a voice message on my cellphone from this number 14698452716 (TX code) - the male voice claiming that he is from LV client services asked me to call him back regarding my LV pochette metis purchase that I made at Saks Fifth in Atlanta. Is this call legit? How did he get my number and my purchase info? . I still have the voice message saved up in my phone. Did anyone of you guys out there receive such a call? I emailed both LV and Saks Fifth customer service to let them know. Thanks
 
I went in last night and they gave me store credit for my Pochette Métis at the 1890 price mine was preloved so I didn’t have the receipt but I had paid for it to be reglazed in 2017. The glaze was peeling and the store manager found a small crack in the same corner as the glazing issue. I ended up getting it in the marine rouge empreinte. They advise me once it starts with the small cracks there is nothing that can be done.
I really hope I can get credit for my purse, I bought it on the real real, just because I had to luck in finding it and I was getting impatient. It is a 2015 model and I examined mine today and I found two cracks!!! I'm so devastated! I really hope that they will accept it. I haven't had it repaired int the past and it didn't come with the original receipt.
 
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