hmmm... don't own a pochette metis, but I do have a Neverfull in Damier ebene purchased around that time and I noticed the "checkers" pattern has faded a bit near the bottom of my bag. I planned on taking it in to get the straps replaced anyways, so I might as well ask about the fading. Thanks!
Rumour re: Louis Vuitton Recall?
- Thread starter jejunity
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hmmm... don't own a pochette metis, but I do have a Neverfull in Damier ebene purchased around that time and I noticed the "checkers" pattern has faded a bit near the bottom of my bag. I planned on taking it in to get the straps replaced anyways, so I might as well ask about the fading. Thanks!
I got a call today from LV Customer Service and they named all bags and accessoires they want me to return for glazing issues. I checked the receipts and all were bought in 2014 and 2015. So I’d say this is a real global recall. I live in Germany. Not too happy about that as all my bags are discontinued (SC, Soft Lockit etc)
Is it only limited to monogram canvas and the empriente leather? Or are other materials affected to? ie: vernis, etc.
For those who own a PM from that time frame, what do you plan to do?
My PM is a discontinued colour (Infrarouge) and I'm not sure if I should bother trying to contact support (I don't live in a city with a boutique, so that's not an option) because I know I won't be able to replace it with the same colour if it is part of a recall
My PM is a discontinued colour (Infrarouge) and I'm not sure if I should bother trying to contact support (I don't live in a city with a boutique, so that's not an option) because I know I won't be able to replace it with the same colour if it is part of a recall
Hmm, my aunt purchased my Retiro in Spain and I forgot to tell her to put my name on the receipt. Wonder how that would work. I guess she would have to be the one to take it in. I wouldn't want to bother her.
Sadly the Pochette Metis models after this date range are also experiencing problems and if you have one, you might want to check it over. When all these rumors started, I checked mine and sure enough it had bad cracking in the canvas between the folds. Brought it in and got an exchange. It was from 2017. Sad because I really did like the bag.
Just tell the SA it was purchased by your aunt and give them her name if they want to look it up. It’s easy.
No crow. If one has a good SA who takes care of their clients yes you may get notified. I have a friend who was in fact notified but because her SA values her as a client. But LV is definitely not sending out letters to everyone who owns these bags like vehicle recalls (this is my point). The problem is all SA’s are not the same. So because a good SA honors her clients another may not. Therefor LV gets all these I fluries about a recall that really do not exist. Like I stated above they will honor exchanges and/or store credits for these bags they have acknowledged have issues but again no mass letter is going out to every client who owns one of these bags. Thus why when people are calling CS they are stating they know nothing about a bag recall. Let’s also remember purchases are completely different from the US than other Countries.
I mean honestly no different than any other problem with a bag most of the time LV will stand behind their products. If you have an issue always take it in and see what they say - like I have said before you may be surprised.
I mean honestly no different than any other problem with a bag most of the time LV will stand behind their products. If you have an issue always take it in and see what they say - like I have said before you may be surprised.
Me too! I’ve sold a few that were recalled as well. I’m surprised they didn’t mention my empreinte speedy Aurore. Mine was from 2012 and I purchased the first day it was released?
I have several SAs, but I actually received a call from client services, not my SAs.
Interesting as other people from a group have called and CS is telling them that if they are experiencing problems to definitely take it in or send pictures and they will look into it further. But only the few here saying they are calling for people to return them without having an issue? Not discounting the claims but a lot of different stories floating around. I guess that’s why they call them rumors.
Yes, They did tell me they were reaching out to their “valued customers.” Aren’t we all valued customers? I did get the sense that they may be trying to minimize the financial consequences of this. If not, they would have sent a mass letter and this does not seem to be the case...