Rumour re: Louis Vuitton Recall?

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#361
Meaghanb123 said:
I just received a phone call from LV services indicating that I had purchased seven items during 2014,15, &16 that might possibly have issues:
Monogram Métis Hobo
Monogram Pochette Métis
Empriente Montaigne in noir
Empriente key cles in noir
Empriente wallet in noir
Red Estrella
Noir Lockit With python Handles

They were offering to set up an appointment with my local boutique to bring in all the items and receive store credit for each.
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This is so crazy, I just found this thread. What year is your empreinte Montaigne in noir?
 
#362
babyloove said:
Hi !
Sadly, my empreinte speedy 25 in Aurore is not repairable and was deemed defective :sad::sad:

LV wants me to choose another bag instead of giving me store credit. I might try another store. I really like those two bags (empreinte pochette Metis et tuileries) but think maybe something in 2019 collection will catch my eye :biggrin:

Between the two, what would you pick ?
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Really depends on what bags you already own....All look beautiful though :)
 
#364
babyloove said:
Hi !
Sadly, my empreinte speedy 25 in Aurore is not repairable and was deemed defective :sad::sad:

LV wants me to choose another bag instead of giving me store credit. I might try another store. I really like those two bags (empreinte pochette Metis et tuileries) but think maybe something in 2019 collection will catch my eye :biggrin:

Between the two, what would you pick ?
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If not too heavy, I'd select the first one you posted. When bags are too heavy they sit in my closet, regardless of how beautiful they may be!!
 
#367
My DBF received the call yesterday from Client Services. I’m in NYC and they have recalled my Métis Hobo in Earth. Since the bag is discontinued I can choose anything in the store up till that value. So after reading the different experiences on this site we called back to ask if I could get store credit or if I’d have to choose a bag on the spot because there are new bags being released in January and I’d rather wait till then.
Ok so I was told if I bring it to a “free standing LV” store I can indeed get store credit But that store credit could only be used in other “free standing LV” stores.
If I bring it into Neiman, Saks, Macy’s. Etc I would have to choose a bag on the spot - they don’t offer store credit on recalls.
Then she told us the “bag” is the store credit so if I want to wait till January I could just goto the the store once I know the bag I like and do the exchange because I prefer the LV in Neiman Marcus
It’s an open ended recall - which means I could return it anytime - the recall does not expire.
 
#368
Melfontana said:
My DBF received the call yesterday from Client Services. I’m in NYC and they have recalled my Métis Hobo in Earth. Since the bag is discontinued I can choose anything in the store up till that value. So after reading the different experiences on this site we called back to ask if I could get store credit or if I’d have to choose a bag on the spot because there are new bags being released in January and I’d rather wait till then.
Ok so I was told if I bring it to a “free standing LV” store I can indeed get store credit But that store credit could only be used in other “free standing LV” stores.
If I bring it into Neiman, Saks, Macy’s. Etc I would have to choose a bag on the spot - they don’t offer store credit on recalls.
Then she told us the “bag” is the store credit so if I want to wait till January I could just goto the the store once I know the bag I like and do the exchange because I prefer the LV in Neiman Marcus
It’s an open ended recall - which means I could return it anytime - the recall does not expire.
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Interesting!
 
#369
This is interesting info @Melfontana. I was given an exchange for what was in store to value on the receipt, no credit as such because I was not the original owner. Although they did allow me to order one of the bags I wanted, I think because I was adding value so they used that as a deposit.
 
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#370
vinbenphon1 said:
This is interesting info @Melfontana. I was given an exchange for what was in store to value on the receipt, no credit as such because I was not the original owner. Although they did allow me to order one of the bags I wanted, I think because I was adding value so they used that as a deposit.
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Did you goto a “free standing LV” or an LV in a department store?
I was going to goto a stand alone LV tomorrow and take the store credit but then I could only use it at a stand alone LV so I figured I’d wait till I see what’s available in January/February and go to my LV in Neiman Marcus because that’s where I usually make my purchases.
 
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#373
Melfontana said:
Did you goto a “free standing LV” or an LV in a department store?
I was going to goto a stand alone LV tomorrow and take the store credit but then I could only use it at a stand alone LV so I figured I’d wait till I see what’s available in January/February and go to my LV in Neiman Marcus because that’s where I usually make my purchases.
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I'm in Australia and only have one free standing store in my state.
Have you had a chance to check out the SS 2019 thread? Lots of pics of up coming releases. After about page 6 or so.
 
#374
So I decided to go for pochette métis in noir since I don’t have anything in empreinte leather. I went to the Champs Elysées store, once again they week not Nice and said it was wear and tear as there was no known issues with glazing. So I left and went to avenue Montaigne. They ordered the pochette metis and issued me a store crédit for today’s Value !
I just need to decide what to buy with the 180 euros left as I have to use all store crédit at the same Time. Maybe a shawl
 
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