Repair/Replacement Costs - List

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#2,971
brnicutie said:
I picked up my Poppincourt yesterday after being in the repair center for 9 months. I had the rivets repaired on both sides for $300 and the zipper pull for $30. They wanted $1200 to change out all the vachetta but I declined. They ended up waiving the $330 for me. View attachment 5374165View attachment 5374166
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That is so cool, so at the end, you don't have to pay for any repair. The vachetta on the handle still looks okay though.
 
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#2,974
Hi everyone, I'm looking at buying a preloved neverfull pm and the previous owner already replaced the straps on the side but the top trim and handles need to be replaced. Does anyone know if LV will replace this since I'm not the original owner? I've heard stories where they can decline it if you didn't buy it directly from them. Thanks!!
 
#2,975
Kcortes336 said:
Hi everyone, I'm looking at buying a preloved neverfull pm and the previous owner already replaced the straps on the side but the top trim and handles need to be replaced. Does anyone know if LV will replace this since I'm not the original owner? I've heard stories where they can decline it if you didn't buy it directly from them. Thanks!!
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My understanding is it just needs to be authentic. They have never asked me for a receipt. I also wouldn't volunteer that you weren't the original owner.
 
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#2,983
Does anyone know how much it is to replace a Graceful MM handle? I have only had this bag for a month, almost to the day! Purchased brand new from Louis Vuitton. Something happened to my handle- I have no idea, just picked it up to use my bag today and noticed the most horrible marks! In 18 years of being an LV customer, this has never happened to me, I am so meticulous when it comes to this kind of thing, so I am heartbroken!

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#2,984
forever.elise said:
Does anyone know how much it is to replace a Graceful MM handle? I have only had this bag for a month, almost to the day! Purchased brand new from Louis Vuitton. Something happened to my handle- I have no idea, just picked it up to use my bag today and noticed the most horrible marks! In 18 years of being an LV customer, this has never happened to me, I am so meticulous when it comes to this kind of thing, so I am heartbroken!

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was it possibly caused by the rings you were wearing?
 
#2,985
onlyk said:
was it possibly caused by the rings you were wearing?
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I am not sure, it is possibly a pen mark although not from me because I have a strict no pen rule in my purses. I thought it might be dirt so I tried wiping it off, but to no avail. Then I tried scratching the surface to see if it would just flick off, but obviously that just made it worse. It absolutely has to get replaced, I would never carry this bag again looking like this. I’m just wondering how much it’s going to cost and was curious if anyone else had ever got their handle replaced and what price info was out there… I have only had this bag for a month!
 
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