Repair/Replacement Costs - List

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:smile:
I just send my Vintage Noe from 1996 , that completely damaged to replaced all vachetta and get new strap. They quoted me ( and I paid so no excuse to charge me more ) me 4.116 Danish Kroner ( EUR 550) and it will take 9-10 weeks :smile: I inherited this item from my MIL, she used them daily until 10 years ago. Since then, it has been inside the storage box in her basement :smile:Amazed that the canvasses are perfectly INTACT!

Pictures of how does she looked before I send them to the store . :smile:IIMG-1954.jpgIMG-1957.jpgIMG-1956.jpgIMG-1955.jpg

I will post some pictures once I get them back agian in a few months
 
:smile:
I just send my Vintage Noe from 1996 , that completely damaged to replaced all vachetta and get new strap. They quoted me ( and I paid so no excuse to charge me more ) me 4.116 Danish Kroner ( EUR 550) and it will take 9-10 weeks :smile: I inherited this item from my MIL, she used them daily until 10 years ago. Since then, it has been inside the storage box in her basement :smile:Amazed that the canvasses are perfectly INTACT!

Pictures of how does she looked before I send them to the store . :smile:IView attachment 5336851View attachment 5336852View attachment 5336853View attachment 5336854

I will post some pictures once I get them back agian in a few months
Can't wait to see the finished product!
 
I have a Monogram Metis Hobo that I adore. The adjustable strap is peeling on the sides and the vachetta is stained on the tab above the lock and the regular top handle. I sent pix to get a repair quote from LV. Gonna take 8 months to get back but I think it will be worth the wait. The rest of the bag is in perfect condition so it will be like new when I get it back! :)

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Thank you for submitting your repair request.
Having reviewed your photos, we can confirm the following services are available:

Name of Item: Metis
Lead time: 6-8 months

Service: change clasp leather pad
Estimated cost: $30 USD

And/or

Service: change of the shoulder strap
Estimated cost: $240 USD

Or

Recommended Service: change of the handle
Estimated cost: $120 USD

In the event of a partial leather change, you may also find that the new leather is lighter in color, developing a unique amber patina with use over time.

Kindly note that based on resources at this time, service options for this product will face an extended service timeline. Considerations for lead time include availability of materials or components needed for repair completion, complexity of service requested, and dedicated attention from our artisans to ensure top standards are met for repair service. We are proud that our materials are sourced from our French Atelier but may face delays as some products may require more curated time, care, and attention.

Please confirm your desired service and a quote will be provided to you via your Louis Vuitton app. Upon confirming your quotation in the app, you’ll receive a complimentary shipping label and repair receipt. All completed services are shipped via UPS, with signature required.

Each item undergoes a full assessment at our Atelier. We cannot guarantee repairs if an item has been modified by a third party, or there’s a risk of damage.

Should you need any further information, please contact us via email or at 866-VUITTON (866-884-8866).

Kind Regards,
Genavieve
Digital Care Expert
+ 1 866 884 8866
[email protected]
 
I just got a 2010 Totally MM that I requested a quote to replace the 2 side tabs through the app repair request. They got back to me today (10 days later) with all vachetta replacement for $780 to match patina or side tabs for $150, lead time 6-8 months.
 
Does anybody knows if there are limitation per year for repair on 1 account ? If then they also count care service as ''order '' ? Im planning to send my other 2 vintage items for repair but before that, would like to know if I dont violate any rules . I only have 1 quota left until May 2022 so thats why Im a bit worried :sad:
 
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Does anybody knows if there are limitation per year for repair on 1 account ? If then they also count care service as ''order '' ? Im planning to send my other 2 vintage items for repair but before that, would like to know if I dont violate any rules . I only have 1 quota left until May 2022 so thats why Im a bit worried :sad:
I don't know the answer, but I sent in 3 vintage bags for repair in September, November and December 2021. :)
 
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Ahhh that helps to calm my nerves :smile: :smile: I will wait a bit and send another one in end on April ..:smile: What items did you send for repair if I may know?
I sent in montsouris MM, montsouris GM and classic speedy 35. I just got the montsouris GM back last week. Then I just paid for Speedy 35 this week waiting for them to ship to me now. Montsouris MM, they called me and told me that they are currently waiting for parts. I lost my date code on the montsouris GM though.
 
I sent in montsouris MM, montsouris GM and classic speedy 35. I just got the montsouris GM back last week. Then I just paid for Speedy 35 this week waiting for them to ship to me now. Montsouris MM, they called me and told me that they are currently waiting for parts. I lost my date code on the montsouris GM though.
Ohhh wowww ! Im looking and looking also for vintage Monsouris MM that I can send for repair . I dont really like the new model , prefer the vintage one .. How much did you pay for repair? Did you change alle the vachetta ? :smile:
 
Ohhh wowww ! Im looking and looking also for vintage Monsouris MM that I can send for repair . I dont really like the new model , prefer the vintage one .. How much did you pay for repair? Did you change alle the vachetta ? :smile:
Monsouris MM I believed they quote me $840 to replace all vachetta and this was back in Sept 2021. I like the bucket closure instead of the magnet so I went for it. Try to find something under $400 otherwise I don't think it worth it. Or better find a good condition for under $1000 and keep the date code :)
 
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