Repair/Replacement Costs - List

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I am not sure, it is possibly a pen mark although not from me because I have a strict no pen rule in my purses. I thought it might be dirt so I tried wiping it off, but to no avail. Then I tried scratching the surface to see if it would just flick off, but obviously that just made it worse. It absolutely has to get replaced, I would never carry this bag again looking like this. I’m just wondering how much it’s going to cost and was curious if anyone else had ever got their handle replaced and what price info was out there… I have only had this bag for a month!
Did you do a search in the repair thread?
 
I have another one my lovelies! During the beginning of covid, my little guy had a little snack. Needless to say he is still alive but there was almost dogacide (who are we kidding, he didn’t even get in trouble) I sent this request in with my pochette but LV ignored me for 3 weeks and finally, they got back to me. Here is the case: My dog basically slowly chewed off the straps of my beloved vintage bag my Japanese aunt gave me when I was college, so super old. As you can see from the pictures, the bag was in pristine condition, minus the straps. I did the click and send thing and finally!!! They said they will fix it!! I am going to go buy a lotto tix today!

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Does anyone know how much it costs to replace the Vachetta opening on the Neverfull MM?

I got mine for a steal and cracking Vachetta around the opening is the only flaw.

TIA!
Use the LV app and send them a pic. They will send you an estimate for the job and then you can decide to go forward or not. I am getting two bags repaired through that method during the pandemic and I love it. No more I have ask my manager or all that bs. It’s very easy.
 
She is BacK !!! Took her 5 weeks total from sending them to the store until she is back from the store again.. Cost approx 550€ ! They changed all the vachetta and also the Rings ! So its like brand new bag with thicker canvass :heart::heart:
Here she is FC2AA719-9AAA-4FD1-8CEC-3B873E89AAB2.jpegFC2AA719-9AAA-4FD1-8CEC-3B873E89AAB2.jpegDF5397D6-D5DD-412D-8352-3371664389FC.jpegFBD04DC8-14B1-4E61-A38B-0E7855416684.jpeg413D7674-9097-4A9C-81F6-024377EF353B.jpeg02A8B03D-F635-40FD-97B5-C6E35EF1F5C9.jpegBA4243BD-706B-49D3-BEE4-B2B8E3948C76.jpeg17BA147C-E069-40F0-ABCA-D252F3D1A719.jpeg

Incase you all forget , here how she looked like before .. She is from 1994, it was my mother in law’s that she forgot having it and has been in the basement for the last 10 years:biggrin::biggrin:
7BF3F702-F252-4241-961E-693D9DB34DB9.jpegF09EC340-B696-43F1-818C-6C5B6E60D462.jpeg1D75DFF8-BF3D-4DC3-8CFE-AF8F05796421.jpegE538396B-A7D9-4475-A32A-0DDB0C0577FE.jpeg66E4DA54-2D12-4B78-98F5-1A5D091249EA.jpeg
 
She is BacK !!! Took her 5 weeks total from sending them to the store until she is back from the store again.. Cost approx 550€ ! They changed all the vachetta and also the Rings ! So its like brand new bag with thicker canvass :heart::heart:
Here she is View attachment 5391765View attachment 5391765View attachment 5391766View attachment 5391767View attachment 5391768View attachment 5391769View attachment 5391770View attachment 5391771

Incase you all forget , here how she looked like before .. She is from 1994, it was my mother in law’s that she forgot having it and has been in the basement for the last 10 years:biggrin::biggrin:
View attachment 5391772View attachment 5391773View attachment 5391774View attachment 5391775View attachment 5391776
This is wonderful!
 
I have another one my lovelies! During the beginning of covid, my little guy had a little snack. Needless to say he is still alive but there was almost dogacide (who are we kidding, he didn’t even get in trouble) I sent this request in with my pochette but LV ignored me for 3 weeks and finally, they got back to me. Here is the case: My dog basically slowly chewed off the straps of my beloved vintage bag my Japanese aunt gave me when I was college, so super old. As you can see from the pictures, the bag was in pristine condition, minus the straps. I did the click and send thing and finally!!! They said they will fix it!! I am going to go buy a lotto tix today!

View attachment 5388653

View attachment 5388654

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View attachment 5388656
This cost is only for the strap? :)
 
This cost is only for the strap? :smile:
Yes, they charge you for the strap and replacing the strap. I would have paid what ever because the bag has sentimental value to me. On a side note, my PA fix was more than just a leather tab replacement but they just only charged me $60 original estimate. I paid it today so I am sure they will mail back this week.
 
She is BacK !!! Took her 5 weeks total from sending them to the store until she is back from the store again.. Cost approx 550€ ! They changed all the vachetta and also the Rings ! So its like brand new bag with thicker canvass :heart::heart:
Here she is View attachment 5391765View attachment 5391765View attachment 5391766View attachment 5391767View attachment 5391768View attachment 5391769View attachment 5391770View attachment 5391771

Incase you all forget , here how she looked like before .. She is from 1994, it was my mother in law’s that she forgot having it and has been in the basement for the last 10 years:biggrin::biggrin:
View attachment 5391772View attachment 5391773View attachment 5391774View attachment 5391775View attachment 5391776
It was supposed to comeback with a facelift but you got a whole different person. LOL The bag is super gorgeous! I love the old canvas. I would actually prefer to buy mint older canvas bags.
 
Use the LV app and send them a pic. They will send you an estimate for the job and then you can decide to go forward or not. I am getting two bags repaired through that method during the pandemic and I love it. No more I have ask my manager or all that bs. It’s very easy.
Are you in the US? I wonder if this is available through the app in the UK. I can’t see any option to send a photo (or even to contact them) in the app. I don’t live near a store and I have a bag I’d like to have repaired, it would be nice to get a quote first without having to travel to the store.
 
Are you in the US? I wonder if this is available through the app in the UK. I can’t see any option to send a photo (or even to contact them) in the app. I don’t live near a store and I have a bag I’d like to have repaired, it would be nice to get a quote first without having to travel to the store.
No , it doesnt work like that in Europe unfortunately . I live also far from the store , I sent them by post and they called me once they received it and quote me .. If I didnt accept it , they sent back the item to me on their cost :smile: But , yes , you cant get a quote unless they reassest it IRL ..:sad:
 
No , it doesnt work like that in Europe unfortunately . I live also far from the store , I sent them by post and they called me once they received it and quote me .. If I didnt accept it , they sent back the item to me on their cost :smile: But , yes , you cant get a quote unless they reassest it IRL ..:sad:
Thank you for taking the time to reply! I did ask client services about obtaining a quote and they told me it was only possible if I take it into the store, but I’ve had conflicting information from them before. It will have to wait, then! :sad:
 
Thank you for taking the time to reply! I did ask client services about obtaining a quote and they told me it was only possible if I take it into the store, but I’ve had conflicting information from them before. It will have to wait, then! :sad:
OK ... I thought they can accept that we just send them to the store ? No ? :sad: With this gas price, would be economically cheaper to send them instead need to drive there ...
 
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