Quality getting worse.. Probably no more chanel :(

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#826
ashin121 said:
Hi,
Are you talking about the felt fabric? They have that there to prevent denting of the quilt when you close the bag for storage. So keep the felt fabric for storage but when you wear the bag, take off the felt.

If you're talking about the actual caviar under the felt, then please show us a picture without the felt so we can give advice :smile:
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She means the tab with the Cc, which clearly has a totally different grain texture than the rest of the bag.
 
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#827
htorres said:
Hi everyone!

Kindly help! I recently bought a medium classic flap from NM and noticed that the caviar leather under the cc turnlock is different from the rest of the bag.. I attached a picture here.. Is this normal?? Should I return? Thanks so much in advance!
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I think if it bothers you, you should return. It is an expensive piece of bag.. I am sure you would always pay attention to that part which you are unhappy with.. Because i did that.
 
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#828
htorres said:
Hi everyone!

Kindly help! I recently bought a medium classic flap from NM and noticed that the caviar leather under the cc turnlock is different from the rest of the bag.. I attached a picture here.. Is this normal?? Should I return? Thanks so much in advance!
Click to expand...
Thats how my flap looks like...hope it helps.
 

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#829
ashin121 said:
Hi,
Are you talking about the felt fabric? They have that there to prevent denting of the quilt when you close the bag for storage. So keep the felt fabric for storage but when you wear the bag, take off the felt.

If you're talking about the actual caviar under the felt, then please show us a picture without the felt so we can give advice :smile:
Click to expand...
Hi! I'm sorry I don't think I worded it correctly.. I'm talking about where the cc sits, the little piece of leather is different from the rest of the bag. It's way more shinier and and the grains are more apparent..
 
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#832
htorres said:
Hi! I'm sorry I don't think I worded it correctly.. I'm talking about where the cc sits, the little piece of leather is different from the rest of the bag. It's way more shinier and and the grains are more apparent..
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@pasdedeux1 and @htorres : Ohh haha sorry! There have been people who have asked this in the last decade thats I've been on this forum and they were actually referring to the felt. :) hahaha
I dont notice anything different but if it bothers you then return it. Gotta be happy with your purchase
 
#833
Hi I am new to both purseforum and Chanel^^ just took the plunge recently for first Chanel bag from fashionphile (as new to Chanel and impossible to get hold of the mini flap with top handle without help from SA), but having problem with the bag and not sure what to do....

The bag listed is stated as new and with the retail tags still on, it looks new to me as well but found caviar next to the stitching is peeling off...
I read some posts from purseforum saying that caviar will start peeling off shortly after gentle use and sometimes even for brand new bags bought from boutiques (which is "normal" and unavoidable), while some said it only happens for defective pieces?
And I also wonders whether the smaller than usual size of caviar grains on the mini flap with top handle actually makes it peel off or crack more easily? or whether the batch of caviar leather used for mini flap with top handle is defective?
May someone kindly share your experience with Chanel caviar bags in general (even better if specifically with the mini flap with top handle in caviar)?
It would be much appreciated as:
  • If this is only a rare defect then I may return this and buy another one with exact same style
  • But if it is a common thing that happens on this particular kind of small caviar then I may get it in lambskin instead...

Devastated now as really wanted this bag
Great thanks in advance!
Screenshot_20210814-184831_Gallery.jpgScreenshot_20210814-184912_Gallery.jpg
 
#834
Rilakkuma413 said:
Hi I am new to both purseforum and Chanel^^ just took the plunge recently for first Chanel bag from fashionphile (as new to Chanel and impossible to get hold of the mini flap with top handle without help from SA), but having problem with the bag and not sure what to do....

The bag listed is stated as new and with the retail tags still on, it looks new to me as well but found caviar next to the stitching is peeling off...
I read some posts from purseforum saying that caviar will start peeling off shortly after gentle use and sometimes even for brand new bags bought from boutiques (which is "normal" and unavoidable), while some said it only happens for defective pieces?
And I also wonders whether the smaller than usual size of caviar grains on the mini flap with top handle actually makes it peel off or crack more easily? or whether the batch of caviar leather used for mini flap with top handle is defective?
May someone kindly share your experience with Chanel caviar bags in general (even better if specifically with the mini flap with top handle in caviar)?
It would be much appreciated as:
  • If this is only a rare defect then I may return this and buy another one with exact same style
  • But if it is a common thing that happens on this particular kind of small caviar then I may get it in lambskin instead...

Devastated now as really wanted this bag
Great thanks in advance!
View attachment 5164137View attachment 5164138
Click to expand...
Welcome to Chanel! I'm sorry about your first bag. It's not common for caviar and it is a defect. Please return it. Ive had caviar flaps and bags dating back to 2011 from the boutique with no caviar peeling or rips and I've used it quite alot.

There was one particular year where there was alot of complaints of the caviar peeling and it was 2017-2018ish. Other than that, nothing regular. There are posts here and there about ripped caviar from the boutique but it's not common.

I hope you find another bag soon ❤
 
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#835
Hi all! purchased my boy bag in 2019 but noticed just now that the CC on top of the squeeze lock appears to be indented and has loosened up. anyone else had this problem? im worried that it might eventually fall off if I keep using it. Here are some pics. bottom part is flat on the rectangle metal as it should be but the top part of the CC has a visible gap

7F7E3108-C17B-493E-886E-51E7BD213FA5.jpeg

8BBDE11A-EFBB-4541-A172-230795F1F402.jpeg

99A67D74-9F43-4FA2-AD82-9A729B7AA7C8.jpeg
 
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#838
Olgita said:
Yeah, I can see what you mean, this would bother me. Have you tried pushing it in yourself? If that won’t work I would take it to Chanel.
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yes i tried pushing it already but it doesnt flatten. i was tempted to push harder but i worry that i might worsen the damage. this really makes me sad as this is one of my favorite bags and i dont know how to fix it
 
#839
Olgita said:
Yeah, I can see what you mean, this would bother me. Have you tried pushing it in yourself? If that won’t work I would take it to Chanel.
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as much as i’d like to bring it in for repair im currently not permitted to do so as there is no chanel store in our country and there is still an on-going travel ban due to the pandemic. i reached out to chanel’s customer care via email but I’m not sure how quickly they respond to queries.
 
#840
lysaru said:
as much as i’d like to bring it in for repair im currently not permitted to do so as there is no chanel store in our country and there is still an on-going travel ban due to the pandemic. i reached out to chanel’s customer care via email but I’m not sure how quickly they respond to queries.
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Please keep us posted with Customer Care's response! I've always been curious on if they can provide help if you can't bring to a boutique
 
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