Quality getting worse.. Probably no more chanel :(

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Hi everyone, I’m new to the forum and am not quite sure where to post this.

I have a rectangular mini in lambskin (22 series) which I purchased a couple of years ago. I don’t use this bag often and have only used it maybe less than 10 times since I bought it? I kept it away in a box and finally opened it recently only to find that the stitching at the flap has split opened?? Does this usually happen over time? And would anybody know if Chanel is able to repair this? Also at the chain area, the leather is peeling off? I am disappointed as I have made sure to store it properly in its box :(
 

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Hi everyone, I’m new to the forum and am not quite sure where to post this.

I have a rectangular mini in lambskin (22 series) which I purchased a couple of years ago. I don’t use this bag often and have only used it maybe less than 10 times since I bought it? I kept it away in a box and finally opened it recently only to find that the stitching at the flap has split opened?? Does this usually happen over time? And would anybody know if Chanel is able to repair this? Also at the chain area, the leather is peeling off? I am disappointed as I have made sure to store it properly in its box :sad:

I’m so sorry to see this! No, I don’t think this is normal at all. I think it’d be best to show this to a SA and have it repaired by Chanel. Honestly, even if one were to use a Chanel flap without much care (which I’m not saying you have), how would one even get to having the flap split open?! This is clearly a quality issue.
 
Hi everyone, I’m new to the forum and am not quite sure where to post this.

I have a rectangular mini in lambskin (22 series) which I purchased a couple of years ago. I don’t use this bag often and have only used it maybe less than 10 times since I bought it? I kept it away in a box and finally opened it recently only to find that the stitching at the flap has split opened?? Does this usually happen over time? And would anybody know if Chanel is able to repair this? Also at the chain area, the leather is peeling off? I am disappointed as I have made sure to store it properly in its box :sad:
Oh no... The glue dried up and it doesnt stick together anymore. Please speak to any SA to see how they can help you. Never store your bags in the box. Dust bag itself would do more than enough.
 
Hi Everyone! I'm a Chanel newbie. A couple of weeks ago, I posted for advice on how to get my hands on a classic flap card holder in black caviar from a boutique, and got some great input. A very nice SA put me on a waitlist and I finally received mine. After I got home, I noticed a very teeny tiny hole in the caviar where the gusset is. Actually, there is a tiny hole on both sides, but it's a bit bigger on one side. I can't see the hole from the inside of the card holder where the lining is, but when I stick my finger down in there, I can see the hole covered up from the outside.

I'm not a terribly picky person, and have lived with flaws on new bags from other brands in the past. The appearance of the hole doesn't bother me because it's so tiny, and on the gusset where one can hardly see it. But do you think this hole could potentially get bigger over time? I am just concerned about the integriy of the leather there. Unfortunately, it's not like the boutique has several pieces to compare from and pick the one in best condition. I'm not quite sure how to handle this or what to do next. I really appreciate any advice you have! I've attached a picture for reference.Chanel hole in gusset.jpg
 
Hi
Hi Everyone! I'm a Chanel newbie. A couple of weeks ago, I posted for advice on how to get my hands on a classic flap card holder in black caviar from a boutique, and got some great input. A very nice SA put me on a waitlist and I finally received mine. After I got home, I noticed a very teeny tiny hole in the caviar where the gusset is. Actually, there is a tiny hole on both sides, but it's a bit bigger on one side. I can't see the hole from the inside of the card holder where the lining is, but when I stick my finger down in there, I can see the hole covered up from the outside.

I'm not a terribly picky person, and have lived with flaws on new bags from other brands in the past. The appearance of the hole doesn't bother me because it's so tiny, and on the gusset where one can hardly see it. But do you think this hole could potentially get bigger over time? I am just concerned about the integriy of the leather there. Unfortunately, it's not like the boutique has several pieces to compare from and pick the one in best condition. I'm not quite sure how to handle this or what to do next. I really appreciate any advice you have! I've attached a picture for reference.View attachment 5097889
Hi- there’s a hole? I would suggest asking for an exchange or refund. I don’t know if the hole would get bigger naturally over time but there’s always a chance that it might get caught on something. Either way, the hole shouldn’t be there :( I am sure the boutique can find another one in their system….they might even be able to order from another boutique or department store. The hole is a legitimate reason to request a new one.
I know you mentioned the hole doesn’t bother you, so ultimately it is up to you. Good luck with whatever you decide! :)
 
If it’s vintage, it’s probably stitches that have shifted from wear? I’m just guessing, but assuming it’s authentic I wouldn’t pay much mind to it if you love the color.
If it’s vintage, it’s probably stitches that have shifted from wear? I’m just guessing, but assuming it’s authentic I wouldn’t pay much mind to it if you love the color.
Thank you so much for the reply! I love it and it seems authentic in every other way and bought from a trusted dealer. Just hvent noticed on my other CF:)
 
Hi everyone, I’m new to the forum and am not quite sure where to post this.

I have a rectangular mini in lambskin (22 series) which I purchased a couple of years ago. I don’t use this bag often and have only used it maybe less than 10 times since I bought it? I kept it away in a box and finally opened it recently only to find that the stitching at the flap has split opened?? Does this usually happen over time? And would anybody know if Chanel is able to repair this? Also at the chain area, the leather is peeling off? I am disappointed as I have made sure to store it properly in its box :sad:
The second picture i had that problem too. And chanel repaired it (free), change the handle. Almost 3 month and the baby came back to mama.
 
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