Do you mean the small zip pocket on the inside of the flap?It’s hard to explain but is the front inner pocket supposed to be very soft and pliable? I’ve had several flaps over the years and never noticed before but on my current flap it appears that the inner front pocket is not rigid at all and is affecting the structure of the bag. The quilts at front of the bag near the bottom seem to crease up causing lines and creases when I’m using the bag and where that part meets the base of the bag makes a clicking sound when I put light pressure on it. I’m probably not making sense but I’m wondering if the caviar on my flap is very soft causing the structure to be less rigid. Has anyone else had this issue?