It says, "NO REFUND", on my receipts from Asia and Canada boutiques, but not on US ones.
Quality getting worse.. Probably no more chanel :(
- Thread starter Bagberries
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I noticed that, too! I agree- they don’t care.
I tried a small Gabrielle on at my local boutique- the iridescent black. The stitching was sloppy on that bag, too. Perhaps they didn’t have a good Gabrielle to photograph, to replace the one on the website.
Just inspected my bag and saw this...
Yikes! Thank goodness it’s small enough, where it’ll go unnoticed by others, and it’s in a place that won’t compromise the bag. The sad part is you know it’s there. I’m so sorry.
That will become nearly invisible in time. I did that to one of my bags a year ago, and now you can’t even find it. It was the front too.
This is really disappointing to see some of the shocking quality bags on this thread! I've always wanted a Classic Flap and am finally in a position to buy one. But I just don't know if I could bring myself to, especially considering the aftercare seems to be really bad as well. Due to not living in the same country as a Chanel store, it would be difficult to return a defective bag.
Interestingly, I haven't noticed a quality decline in Chanel shoes, I wonder why this is. I've bought several pairs of the classic ballerina flats between 2007 and most recent pairs from 2018. They seem to have maintained their quality and are still beautifully made. Maybe shoes aren't as popular as the bags.
Interestingly, I haven't noticed a quality decline in Chanel shoes, I wonder why this is. I've bought several pairs of the classic ballerina flats between 2007 and most recent pairs from 2018. They seem to have maintained their quality and are still beautifully made. Maybe shoes aren't as popular as the bags.
I just noticed the inner pocket (next to the lipstick pocket) of my 5-month old flap bag purchased new isn’t completely sewn in! The top one inch is not attached to the side of the bag! The leather is so stiff, I never noticed it before. I never use these pockets. I’m going to contact my SA tomorrow. Really disappointed! How do you think they will handle it when I point this out? There is no way to fix this without taking the bag apart and resewing! The bag is perfect otherwise. So pissed!
I never thought I would find myself in such a position but when I was inspecting the vanity case I found a small part of the stitch on the front is not even and bit crooked. See if you guys can spot it. Perhaps I’m just being really picky. Would you guys be bothered by it? Either way love the bag too much to part with it 
I am never bothered by such minute inconsistencies .View attachment 4461417 I never thought I would find myself in such a position but when I was inspecting the vanity case I found a small part of the stitch on the front is not even and bit crooked. See if you guys can spot it. Perhaps I’m just being really picky. Would you guys be bothered by it? Either way love the bag too much to part with it
Ok, here’s a pic. My inner pocket on my flap was never completely sewn in. They offered to fix it, which means taking the bag apart to re-sew, but I declined. The bag is only 4-months old. This is pretty poor customer service, in my opinion. I only just noticed it because I don’t use the pockets.
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That’s good to hear! I’ll learn to get over it soon
Lol it is hard to spot isn’t it but once you see it you can’t unsee!! Yes hence why not going to let it go because it would be hard to source another
Yea I think the fact that Chanel doesn’t care when they are pumping all these products out really irks me when I have not found any fault with my other bags. Heck even Kate spade has better stitching than that lol and that’s what pisses me off the most.
I agree!That’s good to hear! I’ll learn to get over it soon
Lol it is hard to spot isn’t it but once you see it you can’t unsee!! Yes hence why not going to let it go because it would be hard to source another
Yea I think the fact that Chanel doesn’t care when they are pumping all these products out really irks me when I have not found any fault with my other bags. Heck even Kate spade has better stitching than that lol and that’s what pisses me off the most.