Paris trip for Hermes

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#29,204
Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5



I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.
 
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#28,126
First of all congratulation to your beautiful bag @pixiesparkle Verrrryyyy happyyyy, for your patience was paid off.

I also want to share my experience from Paris last week. But before that, allow me to take you on my trip the beginning of this year.
I went to FSH for many times before, but never spent serious amount of euros. I did bought a Lindy for my mom around 2015 and that's it. Tried to get B/K but always got turned down, got offered many other Lindy instead. Not sure why, maybe they know I wasn't enthusiastic with my request.
Last February I was finally prepared for my first Hermes bag. First attempt of appointment was refused, and then the second one was approved. Dressed with simple long coat and umbrella on tow, I met this SA who was cold and very short on her words. Actually I really like this kind of people because she is just being professional, and she did not even once screened me from head to toe (*coughcough* Amsterdam/Zurich/Badenbaden). I knew I can just tell her straight what I want, Kelly size 25 or 28 in green color GHW with togo leather. She left for 20mnts then came back and took me to a room. She said "I am sorry I don't have the bag that you want" :-s I can still remember how I felt a little pang in my heart.
Then like a slow motion she open a dust bag and said "But I have something else that you might like..."
And it was a Kelly seller 25 in cactus with epsom PHW. My jaw dropped and said yes immediately. She was so helpful and lovely, it just that maybe her way of talking is a bit short and cold:amuse: I paid, said thank you and asked her business card.

Then I went to Paris last July (only passing by after vacation in Swiss) and wasn't successful with scoring appointment. I visit FSH bought a scarf and met that same SA by accident in the hall downstairs. She still recognised me smiled and I recall her name, we exchanged greetings, I asked if there any empty spot but it was almost impossible due to how crazy busy it is.

Now about my recent trip last monday-wednesday. I took a risk to apply earlier :cool: maybe they will blocked me but I thought whatever, I'll never know if I never tried. I also took some measure by sending email to them explaining my failed attempt last July. For some reason after applying 2 times and got rejected, I got a reply for my email like 2 days later. Said that SA who helped me before will welcome me on my preferred day in the morning :nuts:
At the day of appointment we were both very pleased to meet each other. I told her that I want max size 32, but put importance in leather this time. She took me to a beautiful room to wait (maybe other TPFer been there either). The middle of the room is full with patches of allllll Hermes leather you can imagine in the order of rainbow color. Below the patches are their leather type and color. I keep on touching feeling and checking those leathers like kindergartener.
Few minutes later she came back with a Kelly 35 Vert Amande PHW togo leather. It is a gorgeous bag. I almost took it but the leap of size from previous 25 was a big shock to me. I am not ready. With heavy heart I refuse it. Maybe one day I will regret it but... oh well...
She was even kind enough to take out some other display Kellys in different size to let me try on, so I know what I should get for next time. She also explain to me history of some Hermes famous pieces and what they stand for. I felt so bad I took her time and just bought passport cover for my husband. Gifted her bags of chocolate to enjoy with her colleagues.

I never called anyone 'my SA'. But this time I gladly and proudly called her my Sales Assistant. Am I lucky this time? Very much, even though I didn't get exactly the bag that I want, I LEARNED A LOT. I am not a VIP or a super rich person. I don't even dress up lavishly. Still, FSH treated me fairly like their any other client. If at one point I become an Hermes oriented person, all credit is due to this particular SA.

Thanks for reading and support. Hope your trip (or next trip) will be as magical.
 
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#28,127
Serenithie said:
Now about my recent trip last monday-wednesday. I took a risk to apply earlier :cool: maybe they will blocked me but I thought whatever, I'll never know if I never tried. I also took some measure by sending email to them explaining my failed attempt last July. For some reason after applying 2 times and got rejected, I got a reply for my email like 2 days later. Said that SA who helped me before will welcome me on my preferred day in the morning
Click to expand...

Thank you for sharing your experience. I have a question - when you emailed Hermès, was it pure coincidence that they assigned you the same SA, or did you specifically request for her?
 
#28,128
Serenithie said:
First of all congratulation to your beautiful bag @pixiesparkle Verrrryyyy happyyyy, for your patience was paid off.


At the day of appointment we were both very pleased to meet each other. I told her that I want max size 32, but put importance in leather this time. She took me to a beautiful room to wait (maybe other TPFer been there either). The middle of the room is full with patches of allllll Hermes leather you can imagine in the order of rainbow color. Below the patches are their leather type and color. I keep on touching feeling and checking those leathers like kindergartener.
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I know the room !!!
 

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#28,129
@Phiona88 I just directed the email to her. Someone else replied on her behalf.

@kittynui woaaahhh! Yes that is! I don't even have time to take picture and was touching it one by one to feel and see whats for my next hunt.

A bit out of topic. Chèvre Mysore and Taurillon leather looks amazing. Especially Taurillon. So sturdy yet squishy with glossy finish. Long before I am in touch with Hermes personally, I imagined a K or B are made only with this kind of leather. I even tried a Kelly 28 with Taurillon leather, it was a bit heavier but oh wow what a bag.
 
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#28,136
pixiesparkle said:
Hi ladies. I finally have time to share my experience at FSH last week as promised. This thread has been so informative and I hope my experience would be of help to you as well.

As mentioned in previous posts, I started registering for an appointment for both DH and myself the day we flew to Paris (for the day we arrived) and was unsuccessful. That followed with another 3x failed attempts for each of us (8x total at this point).

I was already quite sure at this point that I was not going to get an appointment but kept applying anyway and it paid off. On our second last night in Paris, I received a text message and email confirming my appointment for 11:25am the next day. DH was again rejected. The text also included a link for me to track appointment time which I checked regularly from 10:30am and it kept changing, later and later until about 1:45pm. As I was just a few minutes away from FSH, my appointment time got pushed back again to 2:45 but I decided to just go and wait there.

When I got there, I checked in with the hostess and was asked to wait for an SA. I waited about 15-20 minutes then got an sms notifying me that an SA was ready to see me. She turned out to be the same lovely SA that walked by earlier while we were waiting and gave my toddler a small Hermes bag to play with.

I’ve had two unsuccessful appointments at FSH before so this time I came in without any expectations and prepared a specific list of preferences which I showed to my SA. I asked for (in order) K25 Sellier in Gris T, dark shades of blue or greys / Kelly Mini II chèvre or ostrich leather in Rose Tyrien , Bleu Saphir, Black (ghw) or Gris Agate / Constance Mini in neutral colour, blue, pink or grey.

She took a photo of my list and left for about 10 minutes or less. She came back with one box and judging from the box I knew it was possibly one of the items on my list. She then said there were more options in larger sizes but she thinks K28 or 32 will be too big for me so she didn’t bring them out. She said unfortunately Kelly mini all sold out, same for Constance mini but she had something I may like, in Rose Tyrien. As she was removing the dust bag I could see the handle in ostrich peeking out and once I tried her on, of course I said yes!

Here she is, my very first Kelly sellier 25 ostrich in Rose Tyrien :heart:

View attachment 4545776
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Omg stunning. I love ostrich. Can I ask the price?
 
#28,137
Ladies, Thank you for your vast knowledge of everything Hermes! I have a FSH Museum tour in November. I am wondering if after this apt. would it be impolite to request a leather apt? Worried about the lottery and thought perhaps it would might give me a better chance. Has anyone had this experience.? Many thanks!
 
#28,138
gg1014 said:
Ladies, Thank you for your vast knowledge of everything Hermes! I have a FSH Museum tour in November. I am wondering if after this apt. would it be impolite to request a leather apt? Worried about the lottery and thought perhaps it would might give me a better chance. Has anyone had this experience.? Many thanks!
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I was told that the store cannot requests Museum tour but obviously I'm getting another story or they are reserved for VVIPs.
 
#28,140
gg1014 said:
Ladies, Thank you for your vast knowledge of everything Hermes! I have a FSH Museum tour in November. I am wondering if after this apt. would it be impolite to request a leather apt? Worried about the lottery and thought perhaps it would might give me a better chance. Has anyone had this experience.? Many thanks!
Click to expand...
The museum tour is done by one of their curators, who have nothing to do with selling floor. You're better off asking the person who got you the tour to also secure a leather appt for you, or letting the hostess know when you check in that you'd be interested in a leather appt after your museum tour if possible. (That indirectly signals to the hostess that you are a serious customer since they know you got offered a museum tour...)
 
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