Paris trip for Hermes

[papertiger]

Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

Detaxing (to US from Europe) https://forum.purseblog.com/threads/best-way-to-detax-after-h-in-europe.178302/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5



I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.

 

[Cygne18]

I don't think the new system is more pleasant for regular customers, I've never seen other luxury brand doing this. Having to stand in line for 2 hours before the store opens just to meet an SA is not pleasant. Resellers are doing this for a living so it's no problem to stand in line, just part of their job.

I wish I had the luxury of being a 'regular' customer. Heh.

I certainly didn't mind standing in line and am happy to do so again. Yes, it is discouraging to get the "no bags available" narration, but where else in the world do we have the opportunity to get a B/K as a walk-in customer? It's incredible.

 

[Sycomore]

Regular for me also means someone buying to use the product and not reselling.

 

[EmileH]

When I use the words "regular customers" I am referring to customers who shop at the store on a regular or frequent basis. I am not passing judgment on who is a good customer and who is not.

Regular customers with relationships with a SA are able to make appointments ahead of time or if they show up at the store to do their usual shopping and wish to inquire about bags I believe that they are being accommodated and fit in to see someone. I believe that's why the appointment times are constructed in a way to be flexible and thus the times change. No one has told me this. I'm basing it on my experience. It is easier for them to do their shopping and inquire about a bag without waiting in the long line. This new system also cleared out the long line that was literally taking over the first floor of the store and making for a very unpleasant shopping experience for those who wanted to purchase other items.

As for customers who are not regulars as I define the term above, others have pointed out that this is the only store in the world where you can walk in a buy a b/k without a purchase history. So if you choose to do that you choose to put up with the inconvenience of the line etc. Otherwise you go through the normal process at any other store of building a relationship over time. So being angry at the fsh system is in essence being angry at the whole model of Hermes bags which is based on scarcity.

They are prioritizing a more pleasant shopping experience for their regular customers while still allowing the excitement of being able to buy a bag spontaneously without a purchase history to the extent that it doesn't detract from service for their regular customers. The alternatives were to allow the old system to continue to the detriment of their regular clients and undoubtedly the decline of sales of other items due to the unpleasant conditions in the store or to use the model of all of the other stores (no relationship, no purchase history= no bag). I think they balanced these two objectives quite well and quite fairly.

 

[Feefee85]

Hi everyone! One of my friends in France is having trouble finding the Clic H bracelet in Saffron Yellow or Pine Green. Has anyone there seen it? Thanks!

 

[millivanilli]

Ladies which month is when all of Europe goes on holiday? July or August?

more August than July

 

[labellavita27]

more August than July

So I should be fine going in mid July then you think?

 

[millivanilli]

So I should be fine going in mid July then you think?

I literally have NO clue what Hermés thinks, but if I'd be a vendor, I'd stock up before my craftsmen start their holiday (which is said to be in August) and especially before the big summer break starts. So if I was you, I'd try the early July - mid July. But again: what do I know

 

[labellavita27]

That's the only time besides fall that I would want to take a vaca there and perhaps shop!

 

[PIPET83]

Regular customers don't stand in line.

Totally agree...[emoji122][emoji122][emoji122][emoji122]

 

[PIPET83]

When I use the words "regular customers" I am referring to customers who shop at the store on a regular or frequent basis. I am not passing judgment on who is a good customer and who is not.

Regular customers with relationships with a SA are able to make appointments ahead of time or if they show up at the store to do their usual shopping and wish to inquire about bags I believe that they are being accommodated and fit in to see someone. I believe that's why the appointment times are constructed in a way to be flexible and thus the times change. No one has told me this. I'm basing it on my experience. It is easier for them to do their shopping and inquire about a bag without waiting in the long line. This new system also cleared out the long line that was literally taking over the first floor of the store and making for a very unpleasant shopping experience for those who wanted to purchase other items.

As for customers who are not regulars as I define the term above, others have pointed out that this is the only store in the world where you can walk in a buy a b/k without a purchase history. So if you choose to do that you choose to put up with the inconvenience of the line etc. Otherwise you go through the normal process at any other store of building a relationship over time. So being angry at the fsh system is in essence being angry at the whole model of Hermes bags which is based on scarcity.

They are prioritizing a more pleasant shopping experience for their regular customers while still allowing the excitement of being able to buy a bag spontaneously without a purchase history to the extent that it doesn't detract from service for their regular customers. The alternatives were to allow the old system to continue to the detriment of their regular clients and undoubtedly the decline of sales of other items due to the unpleasant conditions in the store or to use the model of all of the other stores (no relationship, no purchase history= no bag). I think they balanced these two objectives quite well and quite fairly.

Bravoo, you can't explain it better. Thank you.

 

[Luxzenith]

Hi H babes! It's been a long time since I shopped in Paris due to my young kids.. it used to be a pleasant experience to shop at FSH.. then I chance upon this thread and this sounds so unpleasant the new system there, especially for those of us who are regulars at our home stores, I am def. sure I will get cross from queuing!

Hope all who queued get their dream B/ K bags..

I also heard from friends about being robbed of their B/ K bags whilst in Paris by syndicates..May I ask:

1) hermes will deliver our purchases to our hotels?
2) if you decide to bring back your purchase to your hotel, how safe is it to travel on the subway? And walking on the shopping streets with H shopping bags is safe?
3) any hotel with known theft issues to avoid?

 

[obsessedwhermes]

When I use the words "regular customers" I am referring to customers who shop at the store on a regular or frequent basis. I am not passing judgment on who is a good customer and who is not.

Regular customers with relationships with a SA are able to make appointments ahead of time or if they show up at the store to do their usual shopping and wish to inquire about bags I believe that they are being accommodated and fit in to see someone. I believe that's why the appointment times are constructed in a way to be flexible and thus the times change. No one has told me this. I'm basing it on my experience. It is easier for them to do their shopping and inquire about a bag without waiting in the long line. This new system also cleared out the long line that was literally taking over the first floor of the store and making for a very unpleasant shopping experience for those who wanted to purchase other items.

As for customers who are not regulars as I define the term above, others have pointed out that this is the only store in the world where you can walk in a buy a b/k without a purchase history. So if you choose to do that you choose to put up with the inconvenience of the line etc. Otherwise you go through the normal process at any other store of building a relationship over time. So being angry at the fsh system is in essence being angry at the whole model of Hermes bags which is based on scarcity.

They are prioritizing a more pleasant shopping experience for their regular customers while still allowing the excitement of being able to buy a bag spontaneously without a purchase history to the extent that it doesn't detract from service for their regular customers. The alternatives were to allow the old system to continue to the detriment of their regular clients and undoubtedly the decline of sales of other items due to the unpleasant conditions in the store or to use the model of all of the other stores (no relationship, no purchase history= no bag). I think they balanced these two objectives quite well and quite fairly.

Thanks for explaining it so well! Actually I am one of those who benefited from the new system. Without this, I will never have a chance to own a birkin. So I am very grateful for this[emoji120][emoji120]

 

[Cygne18]

Hi H babes! It's been a long time since I shopped in Paris due to my young kids.. it used to be a pleasant experience to shop at FSH.. then I chance upon this thread and this sounds so unpleasant the new system there, especially for those of us who are regulars at our home stores, I am def. sure I will get cross from queuing!

Hope all who queued get their dream B/ K bags..

I also heard from friends about being robbed of their B/ K bags whilst in Paris by syndicates..May I ask:

1) hermes will deliver our purchases to our hotels?
2) if you decide to bring back your purchase to your hotel, how safe is it to travel on the subway? And walking on the shopping streets with H shopping bags is safe?
3) any hotel with known theft issues to avoid?

1.) Yes, they will deliver (from what I've read in this thread).
2.) I would advise taking a taxi or Uber back to your hotel, unless you are close by. I would ask for a more discreet shopping bag.
3.) I would keep your bag locked up at all times, no matter how high-end the hotel.

 

[hbr]

When I use the words "regular customers" I am referring to customers who shop at the store on a regular or frequent basis. I am not passing judgment on who is a good customer and who is not.

Regular customers with relationships with a SA are able to make appointments ahead of time or if they show up at the store to do their usual shopping and wish to inquire about bags I believe that they are being accommodated and fit in to see someone. I believe that's why the appointment times are constructed in a way to be flexible and thus the times change. No one has told me this. I'm basing it on my experience. It is easier for them to do their shopping and inquire about a bag without waiting in the long line. This new system also cleared out the long line that was literally taking over the first floor of the store and making for a very unpleasant shopping experience for those who wanted to purchase other items.

As for customers who are not regulars as I define the term above, others have pointed out that this is the only store in the world where you can walk in a buy a b/k without a purchase history. So if you choose to do that you choose to put up with the inconvenience of the line etc. Otherwise you go through the normal process at any other store of building a relationship over time. So being angry at the fsh system is in essence being angry at the whole model of Hermes bags which is based on scarcity.

They are prioritizing a more pleasant shopping experience for their regular customers while still allowing the excitement of being able to buy a bag spontaneously without a purchase history to the extent that it doesn't detract from service for their regular customers. The alternatives were to allow the old system to continue to the detriment of their regular clients and undoubtedly the decline of sales of other items due to the unpleasant conditions in the store or to use the model of all of the other stores (no relationship, no purchase history= no bag). I think they balanced these two objectives quite well and quite fairly.

So beautifully stated and very accurate. Thank you, PP [emoji173].

 

[scndlslv]

Hi H babes! It's been a long time since I shopped in Paris due to my young kids.. it used to be a pleasant experience to shop at FSH.. then I chance upon this thread and this sounds so unpleasant the new system there, especially for those of us who are regulars at our home stores, I am def. sure I will get cross from queuing!

Hope all who queued get their dream B/ K bags..

I also heard from friends about being robbed of their B/ K bags whilst in Paris by syndicates..May I ask:

1) hermes will deliver our purchases to our hotels?
2) if you decide to bring back your purchase to your hotel, how safe is it to travel on the subway? And walking on the shopping streets with H shopping bags is safe?
3) any hotel with known theft issues to avoid?

I never walk around with shopping bags in Paris. Most upscale boutiques deliver to your hotel.