I believe they will exchange it...I'm not sure about returning. My friend told me that they accepted an exchange for a pair of shoes that a lady purchased in 2004, after 7 years -_- They were all dirty and used & they still accepted them.
Nordstrom Return Policy Thread!!
- Thread starter ilove$
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That's just wrong. People who abuse return policies by returning things they bought a year or more ago or things they wore for awhile are just ick.
As long as you don't abuse the "honor system" I think it's fine to return/exchange them. Afterall, they were the wrong size! Not a fault of yours.
Hello My lovely PFers! Now, I shop at Nordstroms from time to time usually for shoes and handbags but I've never needed to return/exchange anything until now.
I bought a pair of steve madden Candence boots in Cognac leather at full price about a year ago from Nordstroms and I absolutely love them! I never wear them out in the rain or get them wet since I want to protect the leather, however I recently noticed that my boots were different colors. My Left boot is a significantly darker shade of brown than the right one and I have no idea why! They looked exactly the same when I first bought them and I don't expose one boot to different conditions than the other since I wear them at the same time (obviously). So now I don't know what to do. I don't wear them anymore because it just looks embarrassing!
I don't have the receipt anymore and the boots are in good condition. It's just that they're different colors!! I mean, I've seen lots of people with the same boots I have and some people have darker pairs and some have lighter pairs- but both feet actually match. Did I just get a bad batch?!
Soooo...do you ladies think Nordstroms will let me exchange them for a new pair of the same boots even though I dont have the receipt anymore and I've worn them?? I really don't wana spend another $100 on the exact same boots!
any advice would be appreciated!! Thankss!
I bought a pair of steve madden Candence boots in Cognac leather at full price about a year ago from Nordstroms and I absolutely love them! I never wear them out in the rain or get them wet since I want to protect the leather, however I recently noticed that my boots were different colors. My Left boot is a significantly darker shade of brown than the right one and I have no idea why! They looked exactly the same when I first bought them and I don't expose one boot to different conditions than the other since I wear them at the same time (obviously). So now I don't know what to do. I don't wear them anymore because it just looks embarrassing!
I don't have the receipt anymore and the boots are in good condition. It's just that they're different colors!! I mean, I've seen lots of people with the same boots I have and some people have darker pairs and some have lighter pairs- but both feet actually match. Did I just get a bad batch?!Soooo...do you ladies think Nordstroms will let me exchange them for a new pair of the same boots even though I dont have the receipt anymore and I've worn them?? I really don't wana spend another $100 on the exact same boots!
any advice would be appreciated!! Thankss!
I always feel bad about returning stuff that doesn't work out for me to Nordstrom. (I buy online and can't always tell if something is going to work out or not.) I feel like I need to keep SOME of the stuff I buy from them otherwise they'll get mad at me for all my returns. That being said, I've never had problems with them so I would say go for it!
I don't think you'll have a problem. A few years ago I had a pair of Uggs that started letting water from melting snow in the front where the sole met the boot. I only had them for a year and they exchanged them for a new pair without any problems. Nordstrom has amazing CS when it comes to returns.