When I ordered last week (through a SA via phone) I asked if I’d be able to do a PA if my item went to 50% off even though I got the extra 20%, she said yes at that time. I sent her an email this morning asking if she can do the PA since my items went half off, she may not be working today as I haven’t gotten a response. But I’ll let everyone know the outcome, it’s worth a shot lol I’d get about $30 back.
Next PCE? Anyone knows when?
- Thread starter hunnylovescoach
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SA is out of town, but she said CS should be able to do the PAs...
CS looked at receipt from store and they go by final price...she was actually confused about what I was asking and said everything actually went up in price lol so they just go by website price (50%) vs price on receipt (40/20)
Picked up some items at the Coach stores I'm lucky (or unlucky depending on the state of my credit card) to have close by.
The purchase of these items will result in the return of items that I ordered days ago but have yet to move anywhere by UPS.
Rogue tote
Sequin clutch
Accordian metallic card case
Wallet w/multi colored metallic interior
Plaid scarf with pockets
The purchase of these items will result in the return of items that I ordered days ago but have yet to move anywhere by UPS.
Rogue tote
Sequin clutch
Accordian metallic card case
Wallet w/multi colored metallic interior
Plaid scarf with pockets
I received one of the items I ordered with the 50/20 recently. It was an item that was shipped from another store and it was not in good shape IMO. It was the oxblood rivet clutch and the flap had lots of wrinkles in the leather. Makes you wonder if these stores send out their worst looking one and save the better ones for in-store customers. Could have been their only one....either way, it is going right back. They didn't even include a return shipping label so I had to call for one. Off I go to the UPS Store.....
I ordered the Heather Grey Page 27. I want to order so many other things that I don’t need! [emoji23][emoji23]
In the end we’re they able to get you the PA? Maybe I will wait a bit, I ordered on Saturday so I have some time unless she is on an extended vacation lol My item has just been sitting there, I don’t think UPS has picked it up yet, but that’s ok I have lots of new things to keep me happy [emoji12]
I’m so mad. I paid a full price for a dreamer in November and now it’s 50% off. I requested a price adjustment and they said they can’t do it. It doesn’t make any sense because I can just buy another bag and return it with the original receipt. Do you guys think it’s unethical? I’m just so frustrated with a price game that Coach plays and despite I love the product I hate the fact that Coach doesn’t care about loyal customers
No because the prices with 40/20 are less than the current 50. Example Charlie I paid $168ish after discounts and her price for Charlie is showing $175. Maybe SA can work it out, but I wouldn't count on it.
I've always had that dilemma - is it unethical? Same company, same bag. I'm sure it's wrong somehow
Did you buy it online or from a store? I paid full price for a bag that was 50% off about 30 days later. The store did a price adjustment by allowing me to spend the difference on other items. The money didn’t go back to my credit card because it was greater than 14 days.
From a store. They said they can’t do a pa because it’s over 14 days but we can offer you more stuff with an additional discount. Lol. I guess you are not getting anything else from me anymore. I have spent too much and refuse to buy anything else from you. I find it much easier to buy online
I would be fine with purchasing something else and not get refunded but they didn’t offer me that option