Thanks everyone for your much needed sympathy!!! I never even thought of the possibility of my bag being in the bottom of a trash can......the horror!!! I didn't insist on any reimbursement, as even though it would be the proper thing to do....I am a bit more well-off than she is.(not saying that to show off!),and it is easier for me to buy another bag than for her too. Anyway, I have enjoyed all your thoughts as not one of my friends love their bags the way I do, and basically told me to "get over it"!