I was posting last night on the Dc thread and this morning on the Dallas thread. My post upset a newbie, and is no doubt unpopular opinion, but I think it’s an obvious tip to someone starting a new relationship with an SA. It is don’t bring up or harp on your wish list too soon. Most SAs might have the general assumption that a customer might want a QB someday. But, no SA wants to feel like a QB is the only reason why the customer is there (Even if that happens to be true).
I would also go so far as to say that I don’t advise bringing up a wish list by text or other electronic means. Other OG TPFers also give this advice, but couch it in the context of SA preference or best practice). I’d like to offer it as a way to a solid SA relationship. If one had to communicate a wish list (I do not have one, and I’ve received some nice offers once my SA got to know my taste) , i would only do so in person. In the instant case, I was responding to a situation where an SA says to a new client (first year, and in the US, I believe before 1X is reached), write down what you want.
The quandary arose bc the SA didnt respond when the client did so. (I got confused here as it seems the client did speak to the SA about this already, but changed her mind about sellier versus retourne, or another aspect of the bag). Ive read a few posts regarding different instances when an newbie is agitated about Sa responsiveness to a wish list. In these cases, I interpret the offer that the client make one as a way to pacify said client. Be ause until an SA says she would like to sit down with you to discuss specifics, I just don’t see the list as having much significance vis-a-vis the bags imminent arrival.* I have talked to my SA about newbie clients generally, and I get the sense that someone new who is eager to start a wishlist is immediately labeled as a possible ‘get bag and run situation,’ at least until proven otherwise, rather than a part of the permanent client roster.
Where a wish list, IMO only, becomes relevant, is when the client is nearing the (unofficial) prespend mark, and the SA is considering what bags she will be authorized to offer that the client will love. In the case where the profile is decent; the client is easy; and, the exact specs are not to be found, that’s when an SA will proffer a similar bag (etoupe rather than gold; 30 rather than 25; with the caveat/recommendation to take or leave, not knowing when the exact spec will arrive). IMO saying no has never been a disadvantage except to increase waiting time. In general, i believe that clients who get their first bags faster and who easily communicate their thoughts about additional bags, do so in a more organic process, while they are finding (and purchasing) other metiers. If one would like to help a relationship along, I also believe in making the SA part of the decision process (but that also means taking SA preferences Into consideration) Of course all of this is solely my own opinion gleaned from my experience and from talking with various SAs and SMs.
ETA: * if your dream specs come in, but you are no where near the unofficial spend, and it’s not your SAs turn to offer that bag, or if others are higher in the pecking order, the arrival simply has no relevance to your particular situation. (Unless, you are close enough, and the SA feels comfortable enough, to hint that the purchase of x might yield the coveted y).
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