Maintaining an H relationship

[papertiger]

Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.

 

[spidermann]

Nah, just ask your SA for it. Your SA might grab it from an entirely different store or if that’s the only one left, it’s up to the SM not your friend’s SA. And again, they would likely do it as a charge send, not a transfer so the SM would probably be fine with it.

Darn I asked my SA and she initially didnt respond, but then she replied shes been very busy. Seems like she's not interested in helping facilitate a transfer. Oh well! Im guessing it would be better to buy the item under a different profile? It's not a big deal for me, I really like the item!

 

[acrowcounted]

Darn I asked my SA and she initially didnt respond, but then she replied shes been very busy. Seems like she's not interested in helping facilitate a transfer. Oh well! Im guessing it would be better to buy the item under a different profile? It's not a big deal for me, I really like the item!

I would definitely try to get a firm response from her before buying elsewhere. It’s not unusual for SAs to be silent/non-responsive meanwhile they actually are sourcing the item and then contact you at a random future time to say “hey, that ring you wanted is here. When can you come buy it?”

 

[FrenchNewbie]

^I agree. Set expectations with your SA. Hey [SA name], this is my xxxth time reaching out to you about [xxx item]. I haven't gotten any responses to my texts/calls, so wondering is there a status update or if maybe you've been out? I really really would like to have this item and would hate to miss out on it if sells out across the country. Since I haven't heard from you, I am considering purchasing it from online or at another store. Please advise." That way if she/he contacts you randomly down the line, you can have a valid & documented reason to refuse their offer.

 

[addiCCted]

Darn I asked my SA and she initially didnt respond, but then she replied shes been very busy. Seems like she's not interested in helping facilitate a transfer. Oh well! Im guessing it would be better to buy the item under a different profile? It's not a big deal for me, I really like the item!

Did you ask her what her preferred method of communication is? Some people maybe don’t check texts as much as emails? Just a thought. Either that or she’s so busy with in store clients she can’t be bothered ?

 

[spidermann]

I would definitely try to get a firm response from her before buying elsewhere. It’s not unusual for SAs to be silent/non-responsive meanwhile they actually are sourcing the item and then contact you at a random future time to say “hey, that ring you wanted is here. When can you come buy it?”

Didn't even give the item details. She is one of the busiest SA (has been there very long) who has many clients in the store (while so many other SAs are standing around) so I understand. Probably would rather fry bigger fish than spend time on a small item transfer haha. Also mentioned to me the importance of buying store inventory, so wasn't too thrilled of doing an online order in the past. I find it kind of hard because many times the store doesnt have the exact color/size I want.. and I'm not willing to compromise on color choice etc. when Im spending so much! Maybe should have gone with a newbie SA.... but we do have a great relationship. Don't want to come off as pushy and demanding.

 

[acrowcounted]

Didn't even give the item details. She is one of the busiest SA (has been there very long) who has many clients in the store (while so many other SAs are standing around) so I understand. Probably would rather fry bigger fish than spend time on a small item transfer haha. Also mentioned to me the importance of buying store inventory, so wasn't too thrilled of doing an online order in the past. I find it kind of hard because many times the store doesnt have the exact color/size I want.. and I'm not willing to compromise on color choice etc. when Im spending so much! Maybe should have gone with a newbie SA.... but we do have a great relationship. Don't want to come off as pushy and demanding.

I’m confused. You said that you asked your SA, but you didn’t tell them what item you were looking for? I don’t think they want six back-and-forth texts before getting down to the item name. Just write her one more time and say “OK well I’d really like to purchase the XYZ item. Is that something you think you can find for me or should I just purchase it online myself? Please let me know. Thank you.“

And by XYZ item I mean “Gold Orans in Epsom leather size 36 H ref number H1234567”

 

[spidermann]

I’m confused. You said that you asked your SA, but you didn’t tell them what item you were looking for? I don’t think they want six back-and-forth texts before getting down to the item name. Just write her one more time and say “OK well I’d really like to purchase the XYZ item. Is that something you think you can find for me or should I just purchase it online myself? Please let me know. Thank you.“

Oh I just asked her if its possible to get an item transfer from a different store and she just responded sorry! busy.

perhaps i should be more direct next time

 

[getthebag]

I’m surprised your SA went along with ordering these shoes in random sizes. Regardless, nothing to do about it now other than return the ones that don’t fit. If your SA has any sense, she’d be expecting the returns.

More importantly though, after seeing your posts elsewhere...the most important thing in Hermes shopping, imo, is picking one SA in one store and being loyal to them. It’s nearly impossible to get a quota bag as a random first time shopper at a new store unless you drop major cash (and even then, not likely). You are much better off putting all your spending power behind one relationship.

Thank you! I’m trying to find an SA/ location and stick to it but it’s a bit hard because of my location. It’s either an hour flight or 1.5-2 hour drive one way depending on traffic (neither is ideal). So hence I’ve been juggling between a couple of different options.

 

[jbeans]

Hey y’all, looking for advice here. I just decided to increase my spend with a new SA and ordered some shoes all in different sizes on a whim . I am a half size and most options I was looking for were available in full sizes and she has to order them for me from other stores, so I didn’t get a chance to try on. Obviously regret it now since I might have ruined my chances for a qb considering one of the sizes will probably not work out for me and I might need to make a return/exchange. How badly did I mess up? And should I even mention anything to my SA about returns/exchanges?

Do you mean that she ordered the shoes for you online, and you already paid for them? Normally when my SA "orders" things for me, they're brought to the store with my name on it, and I have the chance to try them on before deciding if I want to purchase. Not sure if that's the same situation with you, but if so, then you have nothing to worry about.

 

[acrowcounted]

Thank you! I’m trying to find an SA/ location and stick to it but it’s a bit hard because of my location. It’s either an hour flight or 1.5-2 hour drive one way depending on traffic (neither is ideal). So hence I’ve been juggling between a couple of different options.

I get it. It’s true for many of us here on the forum (no ideal close location) but the hard truth is that the brand doesn’t care and until you settle into one SA loyally, there’s no point of “getting your spending up” as you’re just making it harder for yourself.

 

[getthebag]

Do you mean that she ordered the shoes for you online, and you already paid for them? Normally when my SA "orders" something for me, they're brought to the store with my name on it, and I have the chance to try them on before deciding if I want to purchase. Not sure if that's the same situation with you, but if so, then you have nothing to worry about.

Yes, she already ordered them for me, I paid and they’re going to be delivered to my home.

 

[acrowcounted]

Oh I just asked her if its possible to get an item transfer from a different store and she just responded sorry! busy.

perhaps i should be more direct next time

You asked her kind of an unanswerable question. For all she knows, you’re about to hit her with an “ok great! Can you grab the display rose Sakura mini Kelly for me from Madison? I’ll be in on Tuesday to pick it up!”

 

[getthebag]

I get it. It’s true for many of us here on the forum (no ideal close location) but the hard truth is that the brand doesn’t care and until you settle into one SA loyally, there’s no point of “getting your spending up” as you’re just making it harder for yourself.

Gotcha, you’re right.. I already regret impulse buying everything due to the sizing issue. However, I’ve been eyeing those pieces online for months and was waiting to find time to actually go to my closest store to spend with an SA vs an online purchase (that I heard doesn’t count) and unfortunately during this time a bunch got sold out in my sizing.

 

[jbeans]

Yes, she already ordered them for me, I paid and they’re going to be delivered to my home.

Gotcha. Not sure if you're trying to spend towards a QB, but just a side note online orders may not win the heart of the SM.

 

[880]

Oh I just asked her if its possible to get an item transfer from a different store and she just responded sorry! busy.

perhaps i should be more direct next time

@spidermann , I have great relationships with my local SA, but if I sent a text like that, he wouldn’t respond bc he would be waiting for more info so he could check to see if it’s in a store that is willing To trade or transfer; if it’s sold out across the country; if he has to ask for a world search, etc. They get so many texts a day. . .