Maintaining an H relationship

[papertiger]

Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.

 

[DB8]

Hii!! Can anyone please help me joyo’s contact info from the Waikiki Hawaii boutique? I met him yearsss ago but lost his card and would like to connect with him for an appointment. Any help is truly appreciated

Have you tried contacting him through this?

 

[Luxe888]

Yes and I can’t reach him. Thank you for your brilliant suggestion!

 

[acrowcounted]

Yes and I can’t reach him. Thank you for your brilliant suggestion!

Best bet is to try calling the store. If its been long enough since you last purchased, they’ll probably just tell you to queue for whichever SA is available first since you don’t really have an active relationship. Good luck.

 

[880]

Just another point, I never had any problem with my SA everything was going very well. She was pleasant I did like her. But what confused me is suddenly she ghosting me after we spoke about bags, and I only brought it up after a year when I knew I had a good profile.

i am not in Dubai, but it’s my impression that H SAs tend to prefer face to face inquiries and do not like to say no stock over text or phone. JMO, and YMMV of course. In NY, during Covid, I was told they didn’t even have ready access to their work phones. I think just go to the store and see how you feel.

I’m a light spender at Hermes, have bought only a couple of scarves so far. Is it a faux pas to ask for an Evelyne? I know they’re not as in demand and I certainly wouldn’t ask for a B/K/C but would it be considered rude to ask for a non quota bag? Thanks

I will add my voice to the chorus of absolutely ask.

I've been working with an SA over the past half year.

It seems like HK is very open with spend:bag ratio so maybe the SM can do something?

I am so sorry this happened to you. if your SA is leaving, you might want to ask him or the SM in person who they would suggest take over your acct. in these days of lower stock, a half year may not be considered much of a wait.

I just purchased the Oran sandals on Friday and met the loveliest SA. She was so kind and we had a lot in common and even live in the same neighborhood. She didn’t offer her business card and I felt too shy to ask for it… should I have asked for it?! Or how does it work? I really wished I had asked but wasn’t sure if that’s “allowed”. Lol. Would love your thoughts on this! I turn 39 in July and would really like to have a Birkin by next summer for my 40th birthday. It’s been a life long goal to start collecting at 40.

glad you connected so well. i think being up front and in person with requests is always best. Just be aware that depending on your preferred specs and spend, the bag may not materialize in that timeframe. . . I think it also depends on how many longer standing clients have not yet received their QBs.

What I’ve learned to bring myself back to is: if I were an SA, how would I wanted to be approached by a customer in my situation (spend, purchase history, etc.)? Its not about asking, but about how I’d be treated.

i love LOVE this post

@Nuggetz and @annaria , Post Covid, I was at 3X, not counting leather, bf i accepted a QB, but I also didnt have a wish list. Even in boutiques that normally count leather bags in the prespend, there has been so much demand, that I find it more realistic to omit the leather from my tally. JMO. But, once the first offer comes in, even if rejected, others will follow. A initial offer of 30B will require a lot less spend than a smaller bag.

 

[annaria]

@Nuggetz and @annaria , Post Covid, I was at 3X, not counting leather, bf i accepted a QB, but I also didnt have a wish list. Even in boutiques that normally count leather bags in the prespend, there has been so much demand, that I find it more realistic to omit the leather from my tally. JMO. But, once the first offer comes in, even if rejected, others will follow. A initial offer of 30B will require a lot less spend than a smaller bag.

I sure hope so.

It all ended up for the best. On his second to his last day, he came through with a beautiful evercolor k32 retourne. Gold, which I didn't think I would love, but I do!

 

[Makenna]

Can I ask, as a relative newbie? I’m a light spender at Hermes, have bought only a couple of scarves so far. Is it a faux pas to ask for an Evelyne? I know they’re not as in demand and I certainly wouldn’t ask for a B/K/C but would it be considered rude to ask for a non quota bag? Thanks

I am a newbie at H as well. I bought things here and there for many years but never had a regular SA. I started working with my SA about 3 months ago, bought a wallet and a pair of sandals. I asked if she could put me on her list for a couple of starter bags such as a Picotin 18 and a Lindy 26, she texted me a week later that she received a Picotin 18 in the color I wanted. I learned being nice and respectful, it goes a long way and it’s definitely okay to let your SA know your wish list.

 

[Littlesheep99]

Hi everyone, I’m about to visit my home store tomorrow, but I’m fairly new so just want to ask that can “express my interested in b/k” to establish a wishlist after ask him about Mini Lindy. I of course prepare for empty hand but I don’t know if it’s rude to ask 2 bags in a day.. my SA is very straight forward and very very senior .. I plan to buy some jewelries/ homewares if there is anything available in my wishlist tomorrow too

 

[Caramelus]

Hi everyone, I’m about to visit my home store tomorrow, but I’m fairly new so just want to ask that can “express my interested in b/k” to establish a wishlist after ask him about Mini Lindy. I of course prepare for empty hand but I don’t know if it’s rude to ask 2 bags in a day.. my SA is very straight forward and very very senior .. I plan to buy some jewelries/ homewares if there is anything available in my wishlist tomorrow too

I am also a newbie and began my H adventure early this year. If you and your SA have a good rapport and have already made some purchases, there’s no harm to express interest in a Mini Lindy as well as the specs of your dream bag in the future. Worst that can happen is that he says no bags at the moment but at least the seed is planted and each future visit/purchases, you’ll be watering that seed

 

[880]

I read an insightful post #14,712 by new member @eatprayloveandbehappy in H in Singapore thread and thought it was on point to this thread (the idea for posting the link came from @BVBookshop in post 14,718 of that thread)

Hermes Singapore

This thread is NOT a chat thread. We have had so many reports about OT unrelated topics that have nothing to do with Singapore H stores. If you are not writing on something pointedly pertaining to a Singapore store (only) please post in the appropriate thread(s)

forum.purseblog.com

it talks about managing one’s expectations during the development of an SA relationship

 

[textilegirl]

I read an insightful post #14,712 by new member @eatprayloveandbehappy in H in Singapore thread and thought it was on point to this thread (the idea for posting the link came from @BVBookshop in post 14,718 of that thread)

Hermes Singapore

This thread is NOT a chat thread. We have had so many reports about OT unrelated topics that have nothing to do with Singapore H stores. If you are not writing on something pointedly pertaining to a Singapore store (only) please post in the appropriate thread(s)

forum.purseblog.com

it talks about managing one’s expectations during the development of an SA relationship

Nice pick up @880! So on point, and refreshingly honest.

 

[880]

Nice pick up @880! So on point, and refreshingly honest.

Thanks! Credit to @eatprayloveandbehappy of course

 

[Littlesheep99]

I am also a newbie and began my H adventure early this year. If you and your SA have a good rapport and have already made some purchases, there’s no harm to express interest in a Mini Lindy as well as the specs of your dream bag in the future. Worst that can happen is that he says no bags at the moment but at least the seed is planted and each future visit/purchases, you’ll be watering that seed

Tyty !!! Idk but I always nervous everytime I go to store lol! They didn’t bite me, instead, most of SA are very nice, but I feel a little bit stress when it comes to QB. Especially after reading a lot of info on the internet and don’t know which one is true! Your words are very encouraging !

 

[keirii]

Hi All,
My first SA went on leave and never told me. Let's call them SA 1. I've been with SA 1 for over 1 year. I texted SA 1 and got an away msg they would be on leave. I emailed the store manager and got paired with SA 2 who will take care of me in the meantime. I hit it off with SA 2 after meeting them and SA 2 offered me my first qb ever in a few days...I felt it was a much better relationship and fun. I asked SA 2 if I could stick with them at that moment. SA 2 said I should work with whoever I feel most comfortable with and they'll be no hard feelings and it wouldn't be awkward. I felt much better. Now months later SA 1 is back and SA 1 texted me regarding a twilly I asked about months ago and that's when I got the away msg. I told SA 1 welcome back etc and that they didn't need to look into the twilly as I picked it up already. After that I didn't think much of it, but then a week later SA 1 msg me about some sneakers in my size and if I was interested in them. My dilemma here is that I'm not sure what to say to SA 1. SA 1 has been good, but never offered me any bags etc. But i appreciate being thought of as I know it's not easy to get anything lately.
I would like to continue with SA 2 as I feel we have more in common and just a better relationship overall and my first qb came from SA 2 and that was very special to me.
Thank you for reading and sharing your advices on this.

 

[880]

Hi All,
My first SA went on leave and never told me. Let's call them SA 1. I've been with SA 1 for over 1 year. I texted SA 1 and got an away msg they would be on leave. I emailed the store manager and got paired with SA 2 who will take care of me in the meantime. I hit it off with SA 2 after meeting them and SA 2 offered me my first qb ever in a few days...I felt it was a much better relationship and fun. I asked SA 2 if I could stick with them at that moment. SA 2 said I should work with whoever I feel most comfortable with and they'll be no hard feelings and it wouldn't be awkward. I felt much better. Now months later SA 1 is back and SA 1 texted me regarding a twilly I asked about months ago and that's when I got the away msg. I told SA 1 welcome back etc and that they didn't need to look into the twilly as I picked it up already. After that I didn't think much of it, but then a week later SA 1 msg me about some sneakers in my size and if I was interested in them. My dilemma here is that I'm not sure what to say to SA 1. SA 1 has been good, but never offered me any bags etc. But i appreciate being thought of as I know it's not easy to get anything lately.
I would like to continue with SA 2 as I feel we have more in common and just a better relationship overall and my first qb came from SA 2 and that was very special to me.
Thank you for reading and sharing your advices on this.

First, with respect to your purchase history, it’s all good so long as you stay with the same boutique which you have done. Second, it’s likely that SA2 was able to offer you a QB so quickly based in part on the strength of your SA1 purchase history.

Having said that, i agree with SA2 that you should continue with whomever you are more comfortable. Period. chemistry matters, and you are likely to shop more with someone you like. Re the dilemma mentioned above, you are not obliged to say anything re the change in relationship to SA1 or do anything that makes you uncomfortable. I would say this even if SA1 had informed you she was going on leave, and even if she wasn’t gone for months. Of course you would find someone else.

SA1 is simply trying to pick up where she left off and is probably texting all of her former clients to see which of them will come back. I would simply thank her and decline the sneakers. I went through a similar situation at chanel bf finding my current SA, and a friend of mine switched to my SA at H. These things happen. I resolved it by making appts with my preferred SA. Whatever you decide to do, don‘t feel badly; this happens. JMO

 

[keirii]

First, with respect to your purchase history, it’s all good so long as you stay with the same boutique which you have done. Second, it’s likely that SA2 was able to offer you a QB so quickly based in part on the strength of your SA1 purchase history.

Having said that, i agree with SA2 that you should continue with whomever you are more comfortable. Period. chemistry matters, and you are likely to shop more with someone you like. Re the dilemma mentioned above, you are not obliged to say anything re the change in relationship to SA1 or do anything that makes you uncomfortable. I would say this even if SA1 informed you she was going on leave, and even if she wasn’t gone for months. Of course you would find someone else.

SA1 is simply trying to pick up where she left off and is probably texting all of her former clients to see which of them will come back. I would simply thank her and decline the sneakers. I went through a similar situation at chanel bf finding my current SA, and a friend of mine switched to my SA at H. These things happen. I resolved it by making appts with my preferred SA. Whatever you decide to do, don‘t feel badly; this happens. JMO

Thank you so so much!!! You are correct about my history and that's why I was able to get the offer and I truly believe it's all about finding the right person that works best for you and not always about spend - yes spend on things you love, but relationships matter more imo.
I did thank her and declined the sneakers. I will continue making appts with SA2 in the future.
Thank you!!