I know right?! It had different shades of red, as if it was done with different batches of paint.
LV QUALITY CONTROL --- WHAT IS GOING ON??
- Thread starter umamanikam
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I agree with you on this. Hadn't I known about the glazing on PM after reading purse forum. I would have run a mile from LV bags. Because I really do expect a bag's glazing to last more than 2 months. It's only if you do the research that you realise that buying a PM does carry a higher risk than some of their other bags. And probably should come with some kind of disclaimer or warning that it is model that is still a work in progress whilst it's in production (only kidding).
The " hand made" and it's "normal wear and tear" is also a annoyance Ive lost count on how many times I've been told this. Despite a another staff in the store has told me its machine made. They change the story to whatever helps get them out of trouble or responsibility. Depends on the SA you luckily or unfortunately get to help or assist you. Also can't really have or build a rapport with SA because most of the canvas bags I want can only buy online now. The store don't stock them.
Any produced good, mass or handcrafted, has a potential for defects/problems. I see two issues with some of LV products; production flaws (Neverfull) and design flaws (Pochette Metis). Are the flaws experienced by all LV clients, absolutely not, however I would venture to guess LV has had enough reports of a recitative issue with a particular style to warrant action. However, because the issues are not safety related and at the end of the day "just a costly handbag" LV isn't likely to make changes. This is ESPECIALLY true given the NF is one of their top 2 selling bags and the PM is in high demand.
QC isn't just an issue with handbags, in the clothing market, seams of "high end" clothing, over time may twist and not remain appropriately aligned to the garment or wearer if the grain is off. This is extremely evident in jeans' outer seams. The "twisting" is a result of the fabric being "cut and stitched off grain".
In the car market: After 2 months of non-daily use, the leather on the driver's seat in a luxury vehicle I acquired this year began to show extreme wear including creasing. In stark contrast, the leather seats on a vintage luxury vehicle I own, with the same degree of usage shows extremely little wear absolutely and no creasing of the leather at all, after 25+ years. My vehicle specialist noted my profile so that when I turn the new vehicle back in, (SO HAPPY I LEASED, AS OPPOSED TO PURCHASING). I'm not assessed for the "wear and tear". I'm extremely doubtful that the leather will hold up for the duration of the lease, which will necessitate replacement, not very much different than the handbags.
I agree with the member who commented overall quality and workmanship have diminished with LV, however I don't believe it's unique to LV as I see similar problems in many produced goods' markets
QC isn't just an issue with handbags, in the clothing market, seams of "high end" clothing, over time may twist and not remain appropriately aligned to the garment or wearer if the grain is off. This is extremely evident in jeans' outer seams. The "twisting" is a result of the fabric being "cut and stitched off grain".
In the car market: After 2 months of non-daily use, the leather on the driver's seat in a luxury vehicle I acquired this year began to show extreme wear including creasing. In stark contrast, the leather seats on a vintage luxury vehicle I own, with the same degree of usage shows extremely little wear absolutely and no creasing of the leather at all, after 25+ years. My vehicle specialist noted my profile so that when I turn the new vehicle back in, (SO HAPPY I LEASED, AS OPPOSED TO PURCHASING). I'm not assessed for the "wear and tear". I'm extremely doubtful that the leather will hold up for the duration of the lease, which will necessitate replacement, not very much different than the handbags.
I agree with the member who commented overall quality and workmanship have diminished with LV, however I don't believe it's unique to LV as I see similar problems in many produced goods' markets
Last edited:
No, I won't shoot you
But I disagree with what you wrote about educating yourself for possible defects in a bag before buying it.
If there is a known defect, the company should correct it or discontinue the bag, so there shouldn't be any problems for the buyer. I wrote "shouldn't" but we all know it's not the case.
I understand people who exchange for the same bag : they bought the bag because the loved it and they have hope that the second bag won't have the same problem because the company should have found a solution to the problem.
I have a bag which is in repair. The store manager offered me store credit but I so much love the bag that it was not possible not trying the repair.
Luckily in my case this was not one of my two regular SA's. I'm just waiting for one of them to come back to the store.
I think the comments made by a lot of SA's comes from a place of inexperience to say the least. They want to make you think they are educated but really they are not sure themselves. They are taught to sell not the mechanics of Louis Vuitton and that is unfortunate for those who do not know. The handmade thing tickles me.
Yes, I usually inspect my bags inside and out. I made sure to inspect the stitching and the was fine that is why I decided to purchase it. I looked at the date code until I got home and it was made sometime in May 2017, so it made me question the bag even more. Why would LV still have a bag that was made 3-4 months ago?
Hands up! Okay okay agree to disagree. Nice to have a calm discussion and disagreement - thank you. I'm done here.No, I won't shoot you
But I disagree with what you wrote about educating yourself for possible defects in a bag before buying it.
If there is a known defect, the company should correct it or discontinue the bag, so there shouldn't be any problems for the buyer. I wrote "shouldn't" but we all know it's not the case.
I understand people who exchange for the same bag : they bought the bag because the loved it and they have hope that the second bag won't have the same problem because the company should have found a solution to the problem.
I have a bag which is in repair. The store manager offered me store credit but I so much love the bag that it was not possible not trying the repair.
I agree with this. And for other reasons they are "coached" to tell clients the issue is due to "wear and tear", especially if you're not a client of that particular SA.
A couple of days ago I was so determined to get the Lock Me II in black . I tried it on and loved it but didn't wanna purchase the one that was on display.
I went to another store where they had 2. One had a slight chang of color in the front abd the other had a scratch in the corner near the stiching. So, i didn't ge it.
I really loved tge style of the bag, its inner compartments and tyle of leather. But I'm not sure if i will get as I'm not sure if the leather of Lock it is practical !
I went to another store where they had 2. One had a slight chang of color in the front abd the other had a scratch in the corner near the stiching. So, i didn't ge it.
I really loved tge style of the bag, its inner compartments and tyle of leather. But I'm not sure if i will get as I'm not sure if the leather of Lock it is practical !
I totally agree with you . If a certain model has an issue most likely the other bags of the same model will hav a problem too.
I'm not sure of the return policy, as I've been fortunate and have never had to return, so don't wait too long or you'll miss the opportunity. Then you will hear "that's normal wear and tear". Keep us posted on what happens.
I don't even understand why "it's handmade" should stop the conversation. I don't know who write the lines in the LV SA script but he is clearly uninspired.
When I bought my pochette clés, the first showed to me had an uneven shape. The SA uttered the famous phrase and I responded:
"Say you cook a meal and you put too much salt, it is handmade, but uneatable so I don't have to eat it....period, may I see another pochette clés thank you very much."
(Actually, it was a bit more elaborate, but I made it short because english is not my first language)
It seems the "coaches" didn't give him the answer for that.....
I maybe dumb, but I really don't understand the logic in that phrase...
When I bought my pochette clés, the first showed to me had an uneven shape. The SA uttered the famous phrase and I responded:
"Say you cook a meal and you put too much salt, it is handmade, but uneatable so I don't have to eat it....period, may I see another pochette clés thank you very much."
(Actually, it was a bit more elaborate, but I made it short because english is not my first language)
It seems the "coaches" didn't give him the answer for that.....
I maybe dumb, but I really don't understand the logic in that phrase...