Hey fellow LV lovers, I am completely new to LV and just purchased my first bag about 3 weeks ago. I used her like 4 or 5 times, nothing wild or unusual, just went shopping with her etc. She was sitting in my closet basically always over the past 2 weeks. When I came back from my family after Easter I wanted to try a hairstyle with the bandeau I had purchased with and for my Neonoé. So I took the bandeau off and discovered a quite huge stain underneath.
I am absolutely clueless about how this could have happened. There's nothing visible from the inside, it looks like it's under the coating if the Epi leather. My main question as a newbie is, is it worth taking her to the store and ask for help, or is it simply my fault and nothing can be done. I really don't know how this could have happened, I really have twisted my brain, but don't know. And I am really sad now cause I've kind of ruined this special bag...
I absolutely want to take responsibility for my mistake, my sole question is, has anyone ever experienced anything similar specifically with the epi leather, and do you think the store can help me fix it? (I know I won't get a new bag)
Thank you so much for any advice!

I am absolutely clueless about how this could have happened. There's nothing visible from the inside, it looks like it's under the coating if the Epi leather. My main question as a newbie is, is it worth taking her to the store and ask for help, or is it simply my fault and nothing can be done. I really don't know how this could have happened, I really have twisted my brain, but don't know. And I am really sad now cause I've kind of ruined this special bag...
I absolutely want to take responsibility for my mistake, my sole question is, has anyone ever experienced anything similar specifically with the epi leather, and do you think the store can help me fix it? (I know I won't get a new bag)
Thank you so much for any advice!

