Is this a defect, is this normal for this Chanel item?

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OK than you don't have the 21B. Here are some photos. You see it a bit and it doesn't bother me because it is important to but it on the other side on the zipper otherwise it might leave a print on the leather.
It doesn’t stick out as much as mine does. I can hardly see yours. Thanks for the photos. I’ll take it up with the SA.
 
Hi everyone,
I am new to both purseforum and Chanel:wave: just took the plunge recently for first Chanel bag from fashionphile (as new to Chanel and impossible to get hold of it without help from SA), but having problem with the bag and not sure what to do....

The bag listed is stated as new and with the retail tags still on, it looks new to me as well but found caviar next to the stitching is peeling off...I read some posts from purseforum saying that caviar will start peeling off shortly after gentle use and sometimes even for brand new bags bought from boutiques (which is "normal" and unavoidable?), while some said it only happens for defective pieces?

And I also wonders whether the smaller than usual size of caviar grains on the mini flap with top handle actually makes it peel off or crack more easily? or whether the batch of caviar leather used for mini flap with top handle is defective?

Please kindly share your experience with Chanel caviar bags in general (even better if specifically with the mini flap with top handle in caviar)?
It would be much appreciated as:
  • If this is only a rare defect then I may return this and buy another one with exact same style to give it another try
  • But if it is a common thing that happens on this particular kind of small caviar then I may get it in lambskin instead...

Devastated now as really wanted this bag:facepalm:
Great thanks in advance!
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Hi everyone,
I am new to both purseforum and Chanel:wave: just took the plunge recently for first Chanel bag from fashionphile (as new to Chanel and impossible to get hold of it without help from SA), but having problem with the bag and not sure what to do....

The bag listed is stated as new and with the retail tags still on, it looks new to me as well but found caviar next to the stitching is peeling off...I read some posts from purseforum saying that caviar will start peeling off shortly after gentle use and sometimes even for brand new bags bought from boutiques (which is "normal" and unavoidable?), while some said it only happens for defective pieces?

And I also wonders whether the smaller than usual size of caviar grains on the mini flap with top handle actually makes it peel off or crack more easily? or whether the batch of caviar leather used for mini flap with top handle is defective?

Please kindly share your experience with Chanel caviar bags in general (even better if specifically with the mini flap with top handle in caviar)?
It would be much appreciated as:
  • If this is only a rare defect then I may return this and buy another one with exact same style to give it another try
  • But if it is a common thing that happens on this particular kind of small caviar then I may get it in lambskin instead...

Devastated now as really wanted this bag:facepalm:
Great thanks in advance!
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It could be glue or dirt that is stuck there. I have had similar in my bags. Sometimes I have peeled it of and it looks perfect underneath. Other times I have peeled and there is even more there. Then I have just left it not to damage the bag. Have you tried with a cloth and some water? That can remove residue like this looks like. It does not look like scratching, just some residue that got caught in that dent in the bag

Even when the picture is zoomed I dont think this would be a dealbreaker for me on that bag. It looks nice
 
Hello! I was able to score the 21B dark grey but I am seeing a dent in the bottom and bubble on the side. It almost looks like the right corner was pinched. SA provided me with a brand new one, too. Totally bummed. Let me know if you all think this is a defect. Thank you in advance!

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This looks totally normal. My bags often looks like this when they are brand new. Try to massage the leather with your fingers or shape the bag with an insert or something. I wouldnt notice the "issue" if you didnt mention it
 
Hi everyone, I noticed this small crack on the button of my classic flap card holder. It is the main snap to open and close the card holder. Does anyone know if this will get worse? Should I contact my SA? I bought it from the boutique last year in September. Thanks!
 

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It could be glue or dirt that is stuck there. I have had similar in my bags. Sometimes I have peeled it of and it looks perfect underneath. Other times I have peeled and there is even more there. Then I have just left it not to damage the bag. Have you tried with a cloth and some water? That can remove residue like this looks like. It does not look like scratching, just some residue that got caught in that dent in the bag

Even when the picture is zoomed I dont think this would be a dealbreaker for me on that bag. It looks nice

I thought it was glue at first too...but when I inspect the bag from a different angle (attaching photo as below), it seems that rather than having some glue on top of it (which should protrudes from the leather) those areas look like dents due to leather peeling off...?:crybaby:
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I thought it was glue at first too...but when I inspect the bag from a different angle (attaching photo as below), it seems that rather than having some glue on top of it (which should protrudes from the leather) those areas look like dents due to leather peeling off...?:crybaby:
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Its hard to say. If you look at the rest of the bag following the lines to the left, its got dents all over. This whole area is not smooth but rough, the area you are worried about does not stand out in my opinion. You could try some leather honey or conditioner
 
Hello, hope someone can help me out. I recently purchased a chanel jumbo flap series 16. I noticed that the inner lining is not glued to the bag - meaning I am able to pull out the burgundy lining from the structure making it easy to even see and photograph its serial code. Is this normal?


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Hello, hope someone can help me out. I recently purchased a chanel jumbo flap series 16. I noticed that the inner lining is not glued to the bag - meaning I am able to pull out the burgundy lining from the structure making it easy to even see and photograph its serial code. Is this normal?


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Yes it's normal that you can pull the lining out. Just push it back in and as you put stuff in it it'll lay out and be wrinkle free. This is how most people take photos of the serial sticker.
 
Hi everyone! I just got my first med cf in lambskin with rose gold hardware from my local boutique yesterday. When I got home, I noticed there was a tiny dot/scuff(?) on the bag which came off as soon as I touched it! Is this a defect in the lambskin or did I somehow destroy my bag?
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Hi all,
I just sourced my 21B medium Classic dark grey from personal shopper but I do have a concern about the CC logo. I noticed the top right (the C curve) seems a little thicker and longer than top left, and the top right length and thickness is the same as bottom left like a flip C shape. Has anyone noticed this compare to older bags? All the CCs on my other bags are equal. I also watched tons of YouTubes and it seems only medium 21A/B looks like that and wondering if that’s normal.
I attached a few pic. If you have the same bag pls advise. ❤❤ I’m thinking it’s a new design of this21B collection as I’ve done a lot of research before going ahead with her. Hope it’s not fake. thank you ❤️

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Hi all,
I just sourced my 21B medium Classic dark grey from personal shopper but I do have a concern about the CC logo. I noticed the top right (the C curve) seems a little thicker and longer than top left, and the top right length and thickness is the same as bottom left like a flip C shape. Has anyone noticed this compare to older bags? All the CCs on my other bags are equal. I also watched tons of YouTubes and it seems only medium 21A/B looks like that and wondering if that’s normal.
I attached a few pic. If you have the same bag pls advise. ❤❤ I’m thinking it’s a new design of this21B collection as I’ve done a lot of research before going ahead with her. Hope it’s not fake. thank you ❤

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Don’t know if it helps, but i got my boy bag from the boutique from same 21b collection, and also notice that the right C is thicker than the left C.
 

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Hi all,
I just sourced my 21B medium Classic dark grey from personal shopper but I do have a concern about the CC logo. I noticed the top right (the C curve) seems a little thicker and longer than top left, and the top right length and thickness is the same as bottom left like a flip C shape. Has anyone noticed this compare to older bags? All the CCs on my other bags are equal. I also watched tons of YouTubes and it seems only medium 21A/B looks like that and wondering if that’s normal.
I attached a few pic. If you have the same bag pls advise. ❤❤ I’m thinking it’s a new design of this21B collection as I’ve done a lot of research before going ahead with her. Hope it’s not fake. thank you ❤

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I think it might be an optical illusion? Because the top right and lower left are in the foreground of the CC logo, they may appear larger. Here is my 21B grey (bought from the boutique) and it looks the same as yours.

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