Is this a defect, is this normal for this Chanel item?

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Hello All! Would appreciate an opinion on this. I bought this mini top handle bag in June or July. Did not wear it much over the summer and fall because the black is a bit dark for those seasons so maybe 10 wears in total so far. As the bag is ultra-mini I mainly carry a credit card and chapstick inside, however I noticed that the bag is not laying evenly at all despite having almost nothing in it. Is it possible to return a bag 6 months later? This is my third item from them so I don't have a ton of history as a customer.

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Your option is to get them to repair the odd thing that is going on with your bag. Maybe the interfacing needs to be dealt with. Talk to your boutique - you are well within your warranty period.
My advice : be very very very very firm with them. Polite but extremely firm if they try pushing the blame on you.
 
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Hi there! I was in Vegas in the last week and casually browsing when I saw a Coco Crush Mini Rectangular in White. I immediately fell in love and decided to purchase and asked for a new one but SA said there is none and the one on display just came out 30 minutes ago. I just opened it back home and wondering if there’s a quality issue with the bag. Not sure if I’m just being crazy or there’s an issue with the bag. The SA also said this is like a unicorn and super hard to get. Welcome to any thoughts or feedback. Thank you!

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From photos of a lot of pearl crushes they look more wrinkly than classics, so it's probably within the realm of normal. I'm more concerned about the flap looking crooked in some of the photos and read that pearl crushes in general have very delicate leather, getting worn out corners and edge of the flap within a handfull of wears, and this is a white bag. If these things don't bother you and the only concern is the wrinkle, I'd definitely keep it! Good luck on your decision :smile:
 
Hi there! I was in Vegas in the last week and casually browsing when I saw a Coco Crush Mini Rectangular in White. I immediately fell in love and decided to purchase and asked for a new one but SA said there is none and the one on display just came out 30 minutes ago. I just opened it back home and wondering if there’s a quality issue with the bag. Not sure if I’m just being crazy or there’s an issue with the bag. The SA also said this is like a unicorn and super hard to get. Welcome to any thoughts or feedback. Thank you!

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I agree with the other TPF member that posted above that pearl crush bags tend to have wrinkles in the leather when compared to the lambskin classic flaps. It looks perfectly fine to me. I couldn’t see the wrinkles until I zoomed in. It’s a beautiful bag! Lucky you!
 
Hi there! I was in Vegas in the last week and casually browsing when I saw a Coco Crush Mini Rectangular in White. I immediately fell in love and decided to purchase and asked for a new one but SA said there is none and the one on display just came out 30 minutes ago. I just opened it back home and wondering if there’s a quality issue with the bag. Not sure if I’m just being crazy or there’s an issue with the bag. The SA also said this is like a unicorn and super hard to get. Welcome to any thoughts or feedback. Thank you!

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I cannot see anything, it’s beautiful imo
 
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Hi there! I was in Vegas in the last week and casually browsing when I saw a Coco Crush Mini Rectangular in White. I immediately fell in love and decided to purchase and asked for a new one but SA said there is none and the one on display just came out 30 minutes ago. I just opened it back home and wondering if there’s a quality issue with the bag. Not sure if I’m just being crazy or there’s an issue with the bag. The SA also said this is like a unicorn and super hard to get. Welcome to any thoughts or feedback. Thank you!

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It's such a cute bag! Looks fine to me. :)
 
Can someone help me decide if this is “normal wear and tear” or if I should return and ask for some help. I purchased this Chanel 19 WOC November 27 and I noticed the sides are already fading. I understand this should happen but it’s barely been 6 weeks
Any advice would be great?

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Can someone help me decide if this is “normal wear and tear” or if I should return and ask for some help. I purchased this Chanel 19 WOC November 27 and I noticed the sides are already fading. I understand this should happen but it’s barely been 6 weeks
Any advice would be great?

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Is it color transfer? If not, I agree, it’s not acceptable to have this level of wear so soon!
 
It’s on all the corners of the bag.
I have the receipt what should I do? Will they allow a return at the Chanel store ? Or exchange or will they force me to get it “fixed.”

I don’t think it can be returned worn and 6 weeks later. I suppose they could offer another solution if they feel the woc is faulty. I am curious to hear what the boutique says. Keep us posted.
 
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