Is this a defect, is this normal for this Chanel item?

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Hi guys, just wondering if some of you experiencing leather peeling issues in your c19. Bought a 22A C19 a few months ago and sent it for repair due to metal oxidation and now i'm experiencing leather peeling issues :(( would like to gather some input before informing my SA..

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If you purchased this bag a few months ago, this is likely due to quality issues and probably best to contact your sa
 
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I agree with lots of opinions here!
I am not picky at all really… but if those spots were there BEFORE you carried it, I’d prefer an exchange. Like @880 I don’t typically return things… but if spots are appearing before it’s used I’d prefer an exchange.
Those spots aren’t typical and without knowing the bag’s history we can’t predict what happened.
But with regular storage/use those aren’t normal.

I would not ever store a white bag in a black dust bag however :$

I got this bag last week, I've wanted it for so long. Took it out yesterday for the first time and really noticed the bottom had some (what seemed like) discoloration. I went into the store (diff than where I bought it) and asked if they thought this was from the black dust bag etc. They told me that it was a common problem with white boy bags...they had 2 other kinds in the store and they had similar problems. He offered to take it back and give me a credit (I assume because it was a diff location and I didn't have receipt etc) or that they could send it in for repair to "dip it" but it would no doubt keep happening due to the color. I'm torn, I know I should return it but there isn't another bag I want (have wanted white/gold) and prices will keep going up. Is it stupid to keep it? I keep bags forever so not worried about re-sale. It's just a lot of money to have it start like this and I wonder how bad it will get?

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I agree with lots of opinions here!
I am not picky at all really… but if those spots were there BEFORE you carried it, I’d prefer an exchange. Like @880 I don’t typically return things… but if spots are appearing before it’s used I’d prefer an exchange.
Those spots aren’t typical and without knowing the bag’s history we can’t predict what happened.
But with regular storage/use those aren’t normal.


I would not ever store a white bag in a black dust bag however :$
Thanks! I agree that I would not accept the orange oxidation spots on the patent bag described by @Bag@holic12 for the same reasons that you mention
 
If you purchased this bag a few months ago, this is likely due to quality issues and probably best to contact your sa
Yes, it is most likely quality issues due to the 22A Caramel leather used in C19. I am suspecting it is the same leather or coating used for chanel 22 bags as well. Managed to send in for a repair, shall see how it goes!
 
Thanks @elaineiwhite for your response! That's what I thought at first as well, but then I realised the marks were on the fabric as well as the leather (the fabric zipper as well as the threads sewing the quilted pattern together that's on top of the patent) which got me all confused. The marks are small, dotted around and a vibrant orange colour, so not like a general fading of the patent. Really bizarre! Can oxidation show up like that?
The pink colored patent leather turning orange in spots might be because the patent leather is yellowing so pink and yellow together are creating orange. The fabric zipper with orange spots that were there when you bought it might of been from something on someone’s hands like hand sanitizer. The threads turning orange might be because the of the coloring under the top coating is spreading. It might just be the quality of patent leather Chanel used for this pouch, unless storing it the black Chanel box all those years was not the best way to store the pouch. I purchased a light pink patent leather Chanel wallet back in 2004 maybe and it got slightly sticky and the shape curved up within a year. I live in LA so humidity is not a problem and I only used it a few times. I also just stored the wallet in its black box.
 
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The pink colored patent leather turning orange in spots might be because the patent leather is yellowing so pink and yellow together are creating orange. The fabric zipper with orange spots that were there when you bought it might of been from something on someone’s hands like hand sanitizer. The threads turning orange might be because the of the coloring under the top coating is spreading. It might just be the quality of patent leather Chanel used for this pouch, unless storing it the black Chanel box all those years was not the best way to store the pouch. I purchased a light pink patent leather Chanel wallet back in 2004 maybe and it got slightly sticky and the shape curved up within a year. I live in LA so humidity is not a problem and I only used it a few times. I also just stored the wallet in its black box.
Curious, did your pink patent wallet get stickier, shape warp, or discolor over time? I see a lot of patent items on pre-loved sites and wonder if they've been used over a couple a years, MAYBE it won't go through MORE changes (e.g discoloration) since the material has settled?
 
Curious, did your pink patent wallet get stickier, shape warp, or discolor over time? I see a lot of patent items on pre-loved sites and wonder if they've been used over a couple a years, MAYBE it won't go through MORE changes (e.g discoloration) since the material has settled?
It did get a little more stickier and had more shape warp but that only happened within the first year or two. I only used it occasionally for a few years. I never noticed any discoloration. I looked at this year and it looked about the same to me.
 
I purchased this 19 last week and noticed some inconsistencies in the threads on the handle. As I began to inspect the bag more I noticed noticeable seams and a stitch that was coming up. Would this bother you? I was going to ask my SA about the stitching to see if it’s normal on lighter bags ( I’m not seeing it on my navy and black 19), but I am not sure that I am ok with the thread on the front of the bag that is coming up. Would like advice on if this is normal and what you would do.

Note: I am still in the 14 day return window and I would like to find an exact replacement if I return this one as I love this bag.

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I purchased this 19 last week and noticed some inconsistencies in the threads on the handle. As I began to inspect the bag more I noticed noticeable seams and a stitch that was coming up. Would this bother you? I was going to ask my SA about the stitching to see if it’s normal on lighter bags ( I’m not seeing it on my navy and black 19), but I am not sure that I am ok with the thread on the front of the bag that is coming up. Would like advice on if this is normal and what you would do.

Note: I am still in the 14 day return window and I would like to find an exact replacement if I return this one as I love this bag.

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for the first two pics its quite common to see the reinforcement of two leather parts being stitched together. suggest u to return if possible! just wondering if you experience any "leather peeling/ rubbed off" on your c19 leather? TIA!
 
The pink colored patent leather turning orange in spots might be because the patent leather is yellowing so pink and yellow together are creating orange. The fabric zipper with orange spots that were there when you bought it might of been from something on someone’s hands like hand sanitizer. The threads turning orange might be because the of the coloring under the top coating is spreading. It might just be the quality of patent leather Chanel used for this pouch, unless storing it the black Chanel box all those years was not the best way to store the pouch. I purchased a light pink patent leather Chanel wallet back in 2004 maybe and it got slightly sticky and the shape curved up within a year. I live in LA so humidity is not a problem and I only used it a few times. I also just stored the wallet in its black box.
Thanks @elaineiwhite for all this! I ended up taking the pouch into a Chanel store and the staff were wonderful, they were able to remove a lot of the marks from the bag which was such a relief! They think that you're right, something must have stained it before I bought it and that's what discoloured. I'm definitely sticking to darker colours in my bag purchases from now on so I don't have to worry about stains or color transfer. I'm so sorry to hear about your wallet though, that really sucks. Did you ever take it back to Chanel?
 
Thanks @elaineiwhite for all this! I ended up taking the pouch into a Chanel store and the staff were wonderful, they were able to remove a lot of the marks from the bag which was such a relief! They think that you're right, something must have stained it before I bought it and that's what discoloured. I'm definitely sticking to darker colours in my bag purchases from now on so I don't have to worry about stains or color transfer. I'm so sorry to hear about your wallet though, that really sucks. Did you ever take it back to Chanel?
That’s great, they were able to remove a lot of the marks ! I’m happy for you ! I’ve been sticking to black bags lately, less to worry about. I was 21 or 22 at the time, I never thought about returning/exchanging items for bad quality when I was younger.
 
I just received my first reissue bag. Are the horizontal marks/dents across the flap normal?

Thanks in advance.

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It’s 100% normal. My SA has three of these and all of them have the horizontal creases. This season’s 2.55 leather is shiny distressed calfskin which has these horizontal creases running through the whole bag. I also saw this in green and red in stores and they ALL look like this. Every single one. It’s definitely not “man handled” but rather this season’s distressing. I would return it if you don’t like the look and just wait for a non shiny distressed calf.
 
I purchased this WOC last week. I was in rush so I didn't really check it. When I arrived home, I noticed this hole, which made me concerned that it could tear further considering where it is located (it will get pulled everytime when using the back pocket). Is this normal? Any experience? To me, this is poor quality/ a defect... (and none of my other Chanel bags & WOCs has this)
Thank you!

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