Is this a defect, is this normal for this Chanel item?

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If I may offer some advice (as someone who tends to obsess over symmetry regardless of the price tag, whether its a Chanel bag or a $50 t-shirt that I had to exchange today cause one uneven stitch was driving me insane :lol:). Give yourself a break before hunting for your next bag. Every time I have to jump through burning hoops to get something - everything that can go wrong goes wrong and that leads to lingering frustration and resentment. All my best purchases were very casual, where things I wanted were magically available when I was passing by, and were to my satisfaction. If it's meant to be - it's meant to be.
Oh yes I agree, when it's meant to be it's meant to be. I'm done hunting. I'm truly ok either way at this point. I will live lol.
 
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I recently bought a CF around end Jun and haven't had the chance to use it. Today I discovered to my horror that the leather was peeling on the strap!
Does anyone know if Chanel will replace this under the 5 year warranty?

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I dont know if im just being a perfectionist, but I just recognized this on my WOC. Only the one side does it, its almost like the flap doesnt cover it evenly. I have two photos to show, I just want some advice from some of you guys that also have the WOC. Also, do you guys notice anything that looks not perfect on the purse? I love it to death.. and it makes me so upset that one side isnt like the other - might just be my OCD, i just love my purses to look perfect especially when Im spending thousands of dollars on them. View attachment 3928743 View attachment 3928744 View attachment 3928745 View attachment 3928745 View attachment 3928743 View attachment 3928744 View attachment 3928745
I know what you mean.. I had the same problem with my classic flap and returned it as it did bother me..!

Hi, I recently purchased this m/l caviar shw classic flap. Upon closer inspections, I discovered the leather straps fraying, the burgundy interior protruding over the black exterior leather, and the burgundy bleeding through the needle points (which supposed to be a black bag?). The worst is the nip/broken leather of the front pocket where it joined main compartment. I took this back to the boutique and the manager wasn't in. The assistant manager was, agreed with the defects but wasn't authorised to do the cash refund. The manager called us a day later and said the assistant manager emailed her and said there was no defects.
We are now in dispute.

Edit: What I didn't disclosed was assistant manager lied to our face. Said she took pictures of the defects, and told us to take the bag with us because the staffs might accidentally sell it if left in the store. The manager today told us she was surprised the assistant manager didn't keep the bag in store for further inspection, and that there was no pictures taken.
Did you manage to get it exchanged? I am facing the same problem and the SA says that is normal.. chanel has some serious quality issues

I recently bought a CF around end Jun and haven't had the chance to use it. Today I discovered to my horror that the leather was peeling on the strap!
Does anyone know if Chanel will replace this under the 5 year warranty?

View attachment 5589601
I had the same problem and took it back to the store. The SA said that that is normal as the leather can rub against the metal.. considering it is brand new I don’t agree with him..
 
I recently bought a CF around end Jun and haven't had the chance to use it. Today I discovered to my horror that the leather was peeling on the strap!
Does anyone know if Chanel will replace this under the 5 year warranty?

View attachment 5589601
I don't know if this is true but maybe it'll help everyone here. I noticed many bags recently with the leather on the seam lifting so I mentioned this to an SA. She said they were informed by Chanel that morning to inform all clients not to touch the bag right after having applied hand sanitizer or other products containing alcohol as that's causing the leather to lift or peel. So it sounded like this is becoming a common complaint if Chanel has asked SA's to inform clients. But please confirm this with your SA. Idk if they will replace the entire chain for this, best to ask them.
 
Not sure if right place to post but I have a dilemma about a new CF I bought from the boutique a few days ago. It had no issues other than some tight stitching and a minor scratch inside the flap that I wasn’t going to return it for. But now I just noticed that the metal plaque that contains the chip has an off center CC logo! The CC/serial number engraving is noticeably off to one side and not in the center of the plaque. Did not catch this when buying. Is this normal? Would this affect resale if I sell it later, like it appears fake? Wasn’t planning on selling in near future of course. They already “registered” this bag to my Chanel account. Is this worth returning the bag? I feel bad as well because the SA was really awesome.

Edit: this is my first chanel bag. I looked at some photos online of the microchip and the CC engravings/serial numbers do seem off to one side? Is this normal?
 
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Not sure if right place to post but I have a dilemma about a new CF I bought from the boutique a few days ago. It had no issues other than some tight stitching and a minor scratch inside the flap that I wasn’t going to return it for. But now I just noticed that the metal plaque that contains the chip has an off center CC logo! The CC/serial number engraving is noticeably off to one side and not in the center of the plaque. Did not catch this when buying. Is this normal? Would this affect resale if I sell it later, like it appears fake? Wasn’t planning on selling in near future of course. They already “registered” this bag to my Chanel account. Is this worth returning the bag? I feel bad as well because the SA was really awesome.

Edit: this is my first chanel bag. I looked at some photos online of the microchip and the CC engravings/serial numbers do seem off to one side? Is this normal?
There is no chip inside that bag, or if there is, there is no where to scan it at this point. There is a discussion about that in this thread. Do you have pictures you can share of the printing on the plaque? I do share your concern if the printing is off center, it will be flagged for auth.....it would be interesting to ask an authenticator their opinion as well.
 
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There is no chip inside that bag, or if there is, there is no where to scan it at this point. There is a discussion about that in this thread. Do you have pictures you can share of the printing on the plaque? I do share your concern if the printing is off center, it will be flagged for auth.....it would be interesting to ask an authenticator their opinion as well.
I didn’t want to share my particular plaque but what I meant is, the photos online (attached here-top and bottom left photos) of other plaques also have the engraving slightly off to the left but mine seems more off to the left.10015A9E-C586-48E5-9C6E-F948B3A37BA4.jpeg
 
I didn’t want to share my particular plaque but what I meant is, the photos online (attached here-top and bottom left photos) of other plaques also have the engraving slightly off to the left but mine seems more off to the left.View attachment 5592040
These do not look that 'off ' to me, but I would reach out to one of the authenticators in a few of the closed FB groups if you are concerned about your number placement just to see what they say.
 
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I didn’t want to share my particular plaque but what I meant is, the photos online (attached here-top and bottom left photos) of other plaques also have the engraving slightly off to the left but mine seems more off to the left.View attachment 5592040
None of those look off center, but if yours is, I would also be concerned with authenticity. You can blur out your numbers if you'd like to post yours.
 
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Not sure if right place to post but I have a dilemma about a new CF I bought from the boutique a few days ago. It had no issues other than some tight stitching and a minor scratch inside the flap that I wasn’t going to return it for. But now I just noticed that the metal plaque that contains the chip has an off center CC logo! The CC/serial number engraving is noticeably off to one side and not in the center of the plaque. Did not catch this when buying. Is this normal? Would this affect resale if I sell it later, like it appears fake? Wasn’t planning on selling in near future of course. They already “registered” this bag to my Chanel account. Is this worth returning the bag? I feel bad as well because the SA was really awesome.

Edit: this is my first chanel bag. I looked at some photos online of the microchip and the CC engravings/serial numbers do seem off to one side? Is this normal?
You mentioned you purchased directly from the boutique .. you have concerns of authenticity still ?
 
Not sure if right place to post but I have a dilemma about a new CF I bought from the boutique a few days ago. It had no issues other than some tight stitching and a minor scratch inside the flap that I wasn’t going to return it for. But now I just noticed that the metal plaque that contains the chip has an off center CC logo! The CC/serial number engraving is noticeably off to one side and not in the center of the plaque. Did not catch this when buying. Is this normal? Would this affect resale if I sell it later, like it appears fake? Wasn’t planning on selling in near future of course. They already “registered” this bag to my Chanel account. Is this worth returning the bag? I feel bad as well because the SA was really awesome.

Edit: this is my first chanel bag. I looked at some photos online of the microchip and the CC engravings/serial numbers do seem off to one side? Is this normal?
Doesn't sound like an issue imo, plus it's already registered in the system through the boutique. I'm not an authenticator by any means but I highly doubt they measure the engravement by the millimeter in order to determine whether the bag is authentic or not.
 
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