Is this a defect, is this normal for this Chanel item?

[chanel2022]

I noticed the quilts on my bag are flatter on the top near the grommets going all the way down towards the Mona Lisa pocket. Rest of the bag is ok. Does it look really bad? Luckily it's located where it's not that noticable. Do these deflate over time anyway? View attachment 5510730

The quilts will deflate overtime but I think it’s more susceptible for lambskin than caviar leather. Personally, I would exchange it or return and wait for a new one. In the photo it isn’t that noticeable at first glance until you pointed it out. Is it more noticeable in person? I don’t think classics are that much hard to come by. They usually come in a month or so for boutiques and if it’s Bloomingdales then I see a new lot every 2 weeks as my friend has been searching for one

 

[chanel2022]

My SA is going to kill me .. lol. She probably already think I am picky & she will never work with me again. But I might ask just to see what she thinks. She is actually very nice and will probably allow me to return, but with the way my search has been going I'll never find the one. It's always one thing or another. As long as my bag will continue to look this way, meaning the remaining quilts won't deflate, I am ok with it. I'm so exhausted from this experience. The only reason I am being so picky is because I know I'll never by another classic Chanel again so I just want one perfect piece .. as close to perfect as possible. Why must it be so hard. .

I think it’s good to be picky! You’re paying so much money for a bag then it should have the quality to match that price point. I know some might think it’s a little issue but it’s not everyday I go up and buy a Chanel bag. I would definitely try to reach out to your SA! I’m sure you’ll find your perfect Chanel bag soon!

 

[Tina1010]

The quilts will deflate overtime but I think it’s more susceptible for lambskin than caviar leather. Personally, I would exchange it or return and wait for a new one. In the photo it isn’t that noticeable at first glance until you pointed it out. Is it more noticeable in person? I don’t think classics are that much hard to come by. They usually come in a month or so for boutiques and if it’s Bloomingdales then I see a new lot every 2 weeks as my friend has been searching for one

It's not that noticable if the chain lays flat on the top (single strap), which is why I'm thinking of ignoring it. But my concern is if I am getting a good quality bag. Is this a defect / sloppy job when it comes to the quilting, or is it simply a variation, which is probably what my SA will say to me. Everytime I point something out I'm told it's because every bag is different.

 

[880]

It's not that noticable if the chain lays flat on the top (single strap), which is why I'm thinking of ignoring it. But my concern is if I am getting a good quality bag. Is this a defect / sloppy job when it comes to the quilting, or is it simply a variation, which is probably what my SA will say to me. Everytime I point something out I'm told it's because every bag is different.

Personally I think variation; I’m not sure what everyone is seeing. Then again, I also prefer and find lambskin quite durable, which seems to be an unpopular opinion at the moment. Every time you return or exchange you will find more issues. Whether it’s good quality for the money is an individual choice. It’s a fabulous bag, so just enjoy.

 

[Tina1010]

Personally I think variation; I’m not sure what everyone is seeing. Then again, I also prefer and find lambskin quite durable, which seems to be an unpopular opinion at the moment. Every time you return or exchange you will find more issues. Whether it’s good quality for the money is an individual choice. It’s a fabulous bag, so just enjoy.

Thank you, as long as it's a variation I can accept that, but not a defect. And exactly like you said, I'll find something wrong with the next and then wonder should I have just accepted this one, it will never end. The other thing I actually really like about this piece is that it's got a square look rather than long rectangle look, making it look kind of similar to the small size which I originally wanted but did not have the patience to wait for stock. In a way it worked out because even with the medium I'm struggling to fit my stuff!

 

[chanel2022]

It's not that noticable if the chain lays flat on the top (single strap), which is why I'm thinking of ignoring it. But my concern is if I am getting a good quality bag. Is this a defect / sloppy job when it comes to the quilting, or is it simply a variation, which is probably what my SA will say to me. Everytime I point something out I'm told it's because every bag is different.

If it’s not noticeable and you don’t care that much then it’s fine. I haven’t seen an issue with quilting like yours so I can’t say if it’s variation or defect. If you still aren’t convinced then I’d reach out to your SA or another SA to determine if it is or isn’t. Looking at your latest response, you seem pretty happy with everything so enjoy your bag!

 

[Tina1010]

If it’s not noticeable and you don’t care that much then it’s fine. I haven’t seen an issue with quilting like yours so I can’t say if it’s variation or defect. If you still aren’t convinced then I’d reach out to your SA or another SA to determine if it is or isn’t. Looking at your latest response, you seem pretty happy with everything so enjoy your bag!

Thanks yes I will definitely just confirm with her and decide from there. Otherwise I love it. I did ask another SA that I know but she did not respond.

 

[Prettyn]

I noticed the quilts on my bag are flatter on the top near the grommets going all the way down towards the Mona Lisa pocket. Rest of the bag is ok. Does it look really bad? Luckily it's located where it's not that noticable. Do these deflate over time anyway? View attachment 5510730

I think it is beautiful, I have this in a small caviar flap I bought late December 2021, I noticed the top part of the quilts are less full. I just noticed that because of your post. LOL . If it bothers you of course see if you can get another one.

 

[Tina1010]

I think it is beautiful, I have this in a small caviar flap I bought late December 2021, I noticed the top part of the quilts are less full. I just noticed that because of your post. LOL . If it bothers you of course see if you can get another one.

Oh no! LoL. But if you never noticed it I'm sure it's not obvious! I was just checking it with the flap open all the way and I noticed that the quilts are on the bag are on the flatter side overall so they probably just stretch out and look even flatter when the flap is closed. Can I ask how is the back of your bag, above the Mona Lisa pocket? Mine are pretty flat there too. But yeah I'll just accept it.

 

[Prettyn]

Oh no! LoL. But if you never noticed it I'm sure it's not obvious! I was just checking it with the flap open all the way and I noticed that the quilts are on the bag are on the flatter side overall so they probably just stretch out and look even flatter when the flap is closed. Can I ask how is the back of your bag, above the Mona Lisa pocket? Mine are pretty flat there too. But yeah I'll just accept it.

Mine is flat in the back above the Mona Lisa pocket. My caviar appears to be softer than my 22P caviar medium flap bag. I don't think anyone would notice and actually I have so many compliments on that bag so I think we are good.

 

[Tina1010]

Mine is flat in the back above the Mona Lisa pocket. My caviar appears to be softer than my 22P caviar medium flap bag. I don't think anyone would notice and actually I have so many compliments on that bag so I think we are good.

That's great. Yeah mine is the soft kind too, it must have something to do with it. Glad to hear you enjoy yours!

 

[SebdO80K2s]

Hi everyone! I'm looking for thoughts on the turn lock hardware on my recent purchase of the trendy mini bag!

I picked it up a few days ago, and yesterday I noticed that the lock knob is slightly crooked/not straight. Sometimes the knob got stuck in the flap side of the lock when i try to open the flap - don't know if it's because of the lock angle. It's pretty minor but now that I've seen it, i can't unsee it anymore. Is it normal for Chanel turn locks? Would you consider it a defect? Do you think the store can adjust the lock slightly so that it's perfectly vertical/horizontal or Should I try to exchange for a new one?

Would appreciate your thoughts!

 

[chanel2022]

Hi everyone! I'm looking for thoughts on the turn lock hardware on my recent purchase of the trendy mini bag!

I picked it up a few days ago, and yesterday I noticed that the lock knob is slightly crooked/not straight. Sometimes the knob got stuck in the flap side of the lock when i try to open the flap - don't know if it's because of the lock angle. It's pretty minor but now that I've seen it, i can't unsee it anymore. Is it normal for Chanel turn locks? Would you consider it a defect? Do you think the store can adjust the lock slightly so that it's perfectly vertical/horizontal or Should I try to exchange for a new one?

Would appreciate your thoughts!

View attachment 5539005
View attachment 5539006

I’d rather just exchange it than go for a repair since you just bought it

 

[Tina1010]

If it’s not noticeable and you don’t care that much then it’s fine. I haven’t seen an issue with quilting like yours so I can’t say if it’s variation or defect. If you still aren’t convinced then I’d reach out to your SA or another SA to determine if it is or isn’t. Looking at your latest response, you seem pretty happy with everything so enjoy your bag!

So my SA responded just like I expected..that the top portion is flatter because it's bent over. But I noticed another thing, the leather on the flap part is actually less puffier than the leather piece that's underneath (by the turnlock). I'll insert a photo and hopefully you can see what I mean. To this, her response was that all bags have variations. What should I do? Is this acceptable quality for Chanel? It's obvious when you look at the bag from the side, but not that obvious from the front. Are the quilts on the flap puffy enough? I have no other problems with the bag. I don't like overly puffy, the puffyness that's on the bottom portion seems ideal. But as long as the top portion doesn't look overly flat, I would be ok with that too. Let me know what you all think of the puffyness. Thanks!

 

[chanel2022]

So my SA responded just like I expected..that the top portion is flatter because it's bent over. But I noticed another thing, the leather on the flap part is actually less puffier than the leather piece that's underneath (by the turnlock). I'll insert a photo and hopefully you can see what I mean. To this, her response was that all bags have variations. What should I do? Is this acceptable quality for Chanel? It's obvious when you look at the bag from the side, but not that obvious from the front. Are the quilts on the flap puffy enough? I have no other problems with the bag. I don't like overly puffy, the puffyness that's on the bottom portion seems ideal. But as long as the top portion doesn't look overly flat, I would be ok with that too. Let me know what you all think of the puffyness. Thanks!

View attachment 5539562

View attachment 5539563

View attachment 5539565

The difference looks visible in the first and last photo, not so much on the second. Personally, I wouldn’t take this bag if it were me but that’s just my preference. However, I think people won’t notice the flatness difference at first glance. I haven’t seen puffiness difference like yours before so based on that I would say more of a defect/ quality issues. Most issues I had seen are the flaps being lopsided. I don’t think the top quilts are flat just not as puffy as the ones below based on the photo but you have the bag so it might be more or less prominent. Obviously, the puffier is ideal as you mentioned but it’s all about how you feel with it. I think if you went ahead to ask the SA and the forum here again then you aren’t as happy so I would return it or exchange it to give yourself a piece of mind. The bag cost a lot and you should be happy with it.