I'm in need of advice..my authenticated K28 is deemed fake by Paris HQ

[onlyk]

What if one buys directly from the store and 15 years later take it back only to be called fake just because of poorly trained employees. I've seen in person those so called triple A counterfeits from China and they do not 100% match the original. They may use good import leather from Italy and their stitches may mirror the originals but the hardware is hard to copy, especially the gold color and I've seen some of them wear off after a few use. A counterfeiter could dismantle a real one and overlay them on new leather to copy the size but there is always something that can tell you from a fake. That probably comes with years of use and I second a few members here that bababebi is one of the best authenticators on Hermes.

if i buy it directly from the store, i would have the receipt (or they could find my purchase and print a receipt or record for me if i lost the original receipt) and i probably would be able to tell them the name of sa i had bought it from (just like all of my bags that i had purchased if by myself from the botiques), if i had sold my bags and they were questioned and i would be able to provide the same information to prove. for bags over $5,000 value, if i buy it from the reseller, they either should have the receipts or the reseller has some sort of guarante and be able to trace back if the bag is questioned.

we are talking about hermes bag that is over $7,000 minimum, that is even different to any bags that is under $2,000 mark. if a bag is $500 or $1,000 and bought second hand found out super fake (knock the wood), a lesson to be learned, but for a bag that is over $5,000, to me, can't afford to make a mistake.

(p.s. the aaa super fake you might seen advertising selling in online sites may not be the super fake quality i have said in my previous post, many of them from pictures or these youtube vidoes i have seen i could tell they are fakes already)

 

[allywchu1]

OP, has the seller provided you with any support? Afterall, it’s the seller who sells you the bag and take your money. I believe they should be ultimately accountable for.

 

[chkpfbeliever]

if i buy it directly from the store, i would have the receipt and i probably would be able to tell them the name of sa i had bought it from (just like all of my bags that i had purchased from the botiques), if i had sold my bags and they were questioned and i would be able to provide the same information to prove.

Receipts could be copied and counterfeit as well. That is not a valid proof because the store can tell you that the receipt is good but the bag is fake. Some scammers can use a real receipt and a fake bag because the receipt does not have the number of the bag on it. It is not like a car where they have serial number and the craftsman stamp can be easily duplicated. So what would you do if a buyer accuse you of selling her a fake bag even though you have the original receipt that you got from the store?

 

[DaBish]

I'm also interested to hear what the seller says about this.
I'd call my credit card company and see if you are still within the time frame by chance. ( I'm not sure when you got the bag)

 

[Monsieur Candie]

first of all, i'm not here to question the authenticity of this hermes bag, the hermes could made a mistake which had happened as others posted their experiences.

second, just want to say the super fakes are so good even 10 years ago, there was a limited edition bag in my hand was copied so well it would passed authentication by just photos or even a slightly careless check in person; and recently i have had some newly made super fakes (in hand inspection) were absolutely like the original ones, the only indications they were fakes were from the accessories they came with and one small detail i could tell they were super fakes. these super fakes were under $1,000 value bags they copied.

so i truly believe for the value of hermes birkin, yeah, they could make fakes so good even in person an expert couldn't tell, i would just buy it from the store pay the full price even if i had to wait for 2 years on the waiting list or buy it for half price from individual and never send it to the store for spa or whatever.

10 years ago there are no super fakes especially Kelly bags.
That ones for $1000 are not super fakes. What you call super fake is just average quality chinese hand stitched bag. Super fakes are very rare and I doubt you ever saw it. Everyone talk about super fakes but these are just fakes for some authenticators.
As for in person inspection I will tell you something that you will not understand because you are not authenticator but.... '' for one good authenticator in person inspection is actually picture inspection with that difference that you will take the pictures personally ''

And I will say as final in this thread. After I saw some additional parts of the bag no matter what Hermes will say from now that is completely authentic Kelly bag and they are in mistake.

 

[onlyk]

Receipts could be copied and counterfeit as well. That is not a valid proof because the store can tell you that the receipt is good but the bag is fake. Some scammers can use a real receipt and a fake bag because the receipt does not have the number of the bag on it. It is not like a car where they have serial number and the craftsman stamp can be easily duplicated. So what would you do if a buyer accuse you of selling her a fake bag even though you have the original receipt that you got from the store?

we always can play all kinds of scenarios, i'm here made my posts not trying to debate or create a best solution for buyer or seller, it's probably impossible to do,

to me, personally, when i sell a bag, i take all pictures, and video tape all details, including date code, serial number, everything and keep them in archive, i doubt someone could come back and accuse me sell them a fake bag with real receipt if to dispute, and further, if they can win, yeah, then they owned their money and effort.

 

[onlyk]

10 years ago there are no super fakes especially Kelly bags.
That ones for $1000 are not super fakes. What you call super fake is just average quality chinese hand stitched bag. Super fakes are very rare and I doubt you ever saw it. Everyone talk about super fakes but these are just fakes for some authenticators.
As for in person inspection I will tell you something that you will not understand because you are not authenticator but.... '' for one good authenticator in person inspection is actually picture inspection with that difference that you will take the pictures personally ''

And I will say as final in this thread. After I saw some additional parts of the bag no matter what Hermes will say from now that is completely authentic Kelly bag and they are in mistake.

make it clear, that was not hermes bag i'm talking about just to make example for how well fakes can make when there is profit to be made even for a bag under $1,000

and once again, i'm not saying the hermes bag of op's is super fake, i just say it's a good lesson to learn to take extra percussion when making purchases in the second hand market.

 

[Purse snob]

I hope things get resolved soon and the op reunited with her Kelly sellier mou. Thanks for sharing, so we can all learn.

 

[pjhm]

I'm also interested to hear what the seller says about this.
I'd call my credit card company and see if you are still within the time frame by chance. ( I'm not sure when you got the bag)

Yes I was wondering if the seller has any culpability here. I would think they’d want to protect their reputation and perhaps they could intervene.

 

[serenluv202]

It would be helpful if you read the whole thread, because OP clearly stated in her post 110
that the idea is incorrect that Hermes would deem a bag to be a fake on the opinion of one inexperienced employee.


She (the after sales person) revealed that before she wrote me the email “advising” the bag was not manufactured by Hermès, the bag had already gone through two rounds of examination at Paris HQ. She said it was Hermès’ standard procedure to have a purse in doubt be examined by another artisan.

I tried to make sure that the bag was properly assessed by an artisan, not just anyone from the after sales team. She verbally confirmed that was the case.

Yeah, I read the whole thread. They can tell you the bag went through 100 rounds of authentication...to be proven by whom? My post was basically regarding the overall decline in both quality and accountability of luxury goods companies in recent years. Addressing me directly with your sarcastic remarks does not negate my opinion. Please feel free to ignore as opposed to responding to me!

 

[SupaUltra_J]

Thanks everyone for staying here with me.

Some are interested in knowing why I sent her to spa...The bag is a 13 year-old beauty that came with flaws and signs of use, not on its front/back panel, but mainly around the glazings on the sangles. I carried her for a month but decided to send her to spa because for Kelly sacs sangles are important weight bearing structures. I didn't want to wait till it's too late or too worn out before treating it. We all know if you want to service your Hermes bags, Hermes spa is and should be the only place.

In terms of the role the seller plays here....I purchased my bag end of May. Firstly I think it is fair to say that the seller sold me an authentic Kelly bag at the price I was happy with.

Immediately after receiving the first email from Hermes Aftersales, I got in touch with the seller asking for the possibility of obtaining the original sales document. Unfortunately it was one of those that did not come with such document. The seller however was able to immediately pull out the photos taken for bababebi's service and offered to take the bag back if I am in doubt. The seller also offered to send the bag to her nearest boutique for me. But the question is no longer "Am I in doubt". It is "Hermes is now in doubt".

 

[Yoshi1296]

ugh damn I really hope this gets resolved.

 

[OzSplannie]

Thanks everyone for staying here with me.

Some are interested in knowing why I sent her to spa...The bag is a 13 year-old beauty that came with flaws and signs of use, not on its front/back panel, but mainly around the glazings on the sangles. I carried her for a month but decided to send her to spa because for Kelly sacs sangles are important weight bearing structures. I didn't want to wait till it's too late or too worn out before treating it. We all know if you want to service your Hermes bags, Hermes spa is and should be the only place.

In terms of the role the seller plays here....I purchased my bag end of May. Firstly I think it is fair to say that the seller sold me an authentic Kelly bag at the price I was happy with.

Immediately after receiving the first email from Hermes Aftersales, I got in touch with the seller asking for the possibility of obtaining the original sales document. Unfortunately it was one of those that did not come with such document. The seller however was able to immediately pull out the photos taken for bababebi's service and offered to take the bag back if I am in doubt. The seller also offered to send the bag to her nearest boutique for me. But the question is no longer "Am I in doubt". It is "Hermes is now in doubt".

Out of interest, is the seller willing to take responsibility if the second round of authentications also confirms the “not authentic” verdict from Hermes? It’s strange that the seller is offering to take the bag back, knowing that it will not be returned to you if it’s deemed to be not authentic. And if Hermes has indeed made a mistake and deems it as authentic in the end (hopefully with apologies), then there will be no reason to return it. I’m only saying this because personally I’d be expecting something along these lines from a re-seller: “please rest assured that if Hermes does not recognise the bag as authentic, I’ll reimburse your purchase price fully with apologies. I completely understand that the bag will be destroyed by Heremes”

 

[fabuleux]

Are you saying that if I arrive at CDG and some random customs person sees my Birkin, they can decide that it is fake and just take it? I'm sorry, but that seems ludicrous to me.

They are not “random custom persons”... they are trained professionals. Obviously, they are unlikely to give a crap about your Kelly because they see thousands of authentic H bags daily. But if they do an inspection (open luggage, search, etc.) and someone carries fake luxury items, they will confiscate. In fact, French custom agents work directly with luxury brands (especially with LVMH) for training and for anti-counterfeit operations. The brands dispatches experts to airports to assess suspicious shipments, etc. My dad was a cop and worked with Border Patrol near the French-Italian border, so I m very familiar with this topic.

 

[Yoshi1296]

They are not “random custom persons”... they are trained professionals. Obviously, they are unlikely to give a crap about your Kelly because they see thousands of authentic H bags daily. But if they do an inspection (open luggage, search, etc.) and someone carries fake luxury items, they will confiscate. In fact, French custom agents work directly with luxury brands (especially with LVMH) for training and for anti-counterfeit operations. The brands dispatches experts to airports to assess suspicious shipments, etc. My dad was a cop and worked with Border Patrol near the French-Italian border, so I m very familiar with this topic.

But the main concern is that if brand “experts” themselves can’t identify their own freakin bags...what the hell makes us think that customs agents can identify a real or fake bag?