OK, this may be a long story. I will try and shorten it the best I can.
In December, two weeks before Christmas, I listed several designer bags for sale on eBay. Louis Vuitton and Marc Jacobs to name a few. In the same few days, I sold 6 bags, 3 to international buyers. I packaged all of my sales and printed my shipping labels through Paypal. I made a horrible mistake! For those of you sellers that print your labels through Paypal, you will understand the process for international mailing. There are four parts to a international shipping label. You put three inside a little plastic clear envelope and keep one for yourself. Well, I guess I put the three correct labels inside the package going to the UK. However, I put two of the correct labels inside the package going to a different location and one of the ones that went to the UK. I found my mistake out two weeks after the package was sent when my buyer in the different location didn't receive her bag. I immediately contacted the UK buyer and asked if she had received an additional package. She was very nice and said no, sorry she didn't. Well, tracking showed that two packages went through US customs for her. However, only one showed delivered. So, I assumed that the package was in customs some where and it would be sent back to me or to the right person. Meanwhile, I reimbursed the buyer. She was kind enough to wait 30 days to see if she got it.
So, during all of this, I knew my UK buyer was a reseller because she had many purchases along with private feedback. I did much investigating on the UK site. Comparing purchases she made to bags sold. My investigating paid off. I figured out her selling ID and have since been watching her buying and selling to confirm it was indeed her. So, on my watch list she went. Every week faithfully, I have watched her auctions. Yes, you guessed, she just listed my bag that she said she didn't get. How do I know it's mine? It's a rare color and the blemishes my bag had are exactly the same as hers. With the exception that she cleaned one interior mark. However, you can tell where she cleaned it because their is a faint stain there. I am 100% positive it's my bag!
I have not contacted her. I do not know what to say or do. Do I call eBay? (I am a Powerseller) Do I contact her and ask her why she lied to me and please send me my bag back? I thought maybe I would bid on it to win it and after I win it, confront her? Can I contact the police? She's in the UK. I am in the US.
BTW, she is a member of this forum. (not sure of her ID here)(she states that she is a member on her about "ME" page) She is a trusted seller of a couple of different designers. I did a search on her here and there are many different posts recommending her as a seller. I am also a trusted seller and a member of other Purse Forums. We both have over 1500, 100% positive, feedback ratings.
PLEASE HELP!!! I want to do this the correct way. I am so upset right now, I am afraid I will do something I shouldn't!
PS. I did not claim the full value of the bag so my buyer wouldn't have to pay customs/. (yes, stupid of me!!) So, I didn't file a claim with the Post Office.
In December, two weeks before Christmas, I listed several designer bags for sale on eBay. Louis Vuitton and Marc Jacobs to name a few. In the same few days, I sold 6 bags, 3 to international buyers. I packaged all of my sales and printed my shipping labels through Paypal. I made a horrible mistake! For those of you sellers that print your labels through Paypal, you will understand the process for international mailing. There are four parts to a international shipping label. You put three inside a little plastic clear envelope and keep one for yourself. Well, I guess I put the three correct labels inside the package going to the UK. However, I put two of the correct labels inside the package going to a different location and one of the ones that went to the UK. I found my mistake out two weeks after the package was sent when my buyer in the different location didn't receive her bag. I immediately contacted the UK buyer and asked if she had received an additional package. She was very nice and said no, sorry she didn't. Well, tracking showed that two packages went through US customs for her. However, only one showed delivered. So, I assumed that the package was in customs some where and it would be sent back to me or to the right person. Meanwhile, I reimbursed the buyer. She was kind enough to wait 30 days to see if she got it.
So, during all of this, I knew my UK buyer was a reseller because she had many purchases along with private feedback. I did much investigating on the UK site. Comparing purchases she made to bags sold. My investigating paid off. I figured out her selling ID and have since been watching her buying and selling to confirm it was indeed her. So, on my watch list she went. Every week faithfully, I have watched her auctions. Yes, you guessed, she just listed my bag that she said she didn't get. How do I know it's mine? It's a rare color and the blemishes my bag had are exactly the same as hers. With the exception that she cleaned one interior mark. However, you can tell where she cleaned it because their is a faint stain there. I am 100% positive it's my bag!
I have not contacted her. I do not know what to say or do. Do I call eBay? (I am a Powerseller) Do I contact her and ask her why she lied to me and please send me my bag back? I thought maybe I would bid on it to win it and after I win it, confront her? Can I contact the police? She's in the UK. I am in the US.
BTW, she is a member of this forum. (not sure of her ID here)(she states that she is a member on her about "ME" page) She is a trusted seller of a couple of different designers. I did a search on her here and there are many different posts recommending her as a seller. I am also a trusted seller and a member of other Purse Forums. We both have over 1500, 100% positive, feedback ratings.
PLEASE HELP!!! I want to do this the correct way. I am so upset right now, I am afraid I will do something I shouldn't!
PS. I did not claim the full value of the bag so my buyer wouldn't have to pay customs/. (yes, stupid of me!!) So, I didn't file a claim with the Post Office.
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