Hermes Special Order Bags

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O.G.
Feb 10, 2007
7,371
23,453
Since this thread is now huge and the internal links to frequently asked questions no longer work, here is a brief FAQ for newcomers to the Hermes Special Order process.

What are the current choices for "a la carte" Special Order bags?
Current selection definitions (bag types, sizes, combos) Sept 4, 2021
Current color charts Page 1324 Post 19,852 February 2, 2023

(Added Sept '22) Please note: color chart stays the same as last year’s chart (except for Bleu Brume, which is deleted as an option in any leather) and will be used until next round September 2023!

What is an Hermes Special Order?
Each year Hermes gives select clients the opportunity to customize a classic bag in a made-to-order a la carte process. This thread is only for bag A La Carte orders (please use the separate threads for watch SOs and shoe SOs). "A la carte", "SO" (special order), and "HSS" (horse shoe stamp) are used interchangeably on this forum.

When is the Special Order season?
Currently, there is one SO season each year, opening around the end of August and closing in June. (FSH seems to be the exception with year round SO offerings.) New SO menus are typically leaked in August and remain constant until the following August. Individual stores have complete discretion on when, within this window, they offer SO appointments to their clients.

Which specs can I customize?
Hermes defines which specs can be customized and these specs can change each SO season. Generally these specs include: leather type, leather color, and hardware color. At your SO appointment, your SA will present you will the limited menu of choices including bag types and sizes (Birkin 25, Kelly 28, etc), pre-set combination designs (line, verso, multico, etc), leather choices, leather colors, hardwares, and a map for which options can be selected for which bag type and size. Not all leathers and hardwares are allowed for all bag types and sizes.

Can I make physical changes to a bag definition during SO?
Sometimes clients would like to change a physical aspect of a bag, like increase the handle drop or add a pocket or a strap. Unfortunately, Hermes does not allow any type of alteration to the bag definition during SO. For extensive changes like these, a client would need to pursue a “Horizon order” which can be read about here.

How long will my SO take?
There is no way to predict how long a SO will take from placing the order to receipt of the finished product. Most orders seems to take six months to a year, however it isn’t uncommon for bags to arrive earlier or much later than that estimate.

Can my SA give me status my existing SO?
Unfortunately, the info that can be seen by SAs at the local store is very limited. They can generally see if the order is still outstanding (ie hasn’t been cancelled) but do not get status updates beyond that. Some stores will update clients when they get notice that a bag has been shipped from Paris but other stores wait until the bag is physically in store before alerting the client.

Do I need to place a deposit for SO?
In most regions of the world, a deposit is not required for SOs. However, some Asian and Middle Eastern locations do seem to request at least a partial deposit. Deposits may also be required in other regions if the SO selections are very personalized (ie if you have your personal initials hot stamped onto the bag) such that selling the bag to a different client, if the original client declines the bag, would be difficult.

Do I receive confirmation of my SO after placing my order?
In most regions of the world, the client gives their specifications to their SA and that is the last they hear about it until the bag arrives. FSH seems to be an exception to this and sends the client a confirmation email within a few weeks of placing the order.

Is there a premium for a SO bag?
No, there is no premium price for SO bags. Their price is the same as any other standard stock bag of the same specifications at the time of delivery.

Is my SO a quota bag?
SO bags are generally counted toward a client’s two-bags-per-year limit at the time that the bag is received and paid for. If a client has already maxed out their quota bag allocation for the year, some stores will allow an exception to purchase your SO as a third bag for the year while other stores will require the customer to wait until a new calendar year before receiving the bag. These policies are subject to be changed per store at their convenience so it is always wise to check with your specific SA.

Where can I get ideas for my SO bag?
This thread shows unique combination bags. Please consider posting your bag there once it arrives!

Where can I see historical SO menus?
2022 on post 17,729 page 1182 Sept 13, 2021
2021 on post 15,439 page 1030 Aug 16, 2020
2020 on post 13,222 page 882 Aug 8, 2019
2019 on post 10,472 page 699 Sept 10, 2018
2018 on post 7,687 page 513 Sept 15, 2017
2017 on post 4,749 page 317 Sept 26, 2016
 

audreylita

Shopping's my cardio
Authenticator
O.G.
Mar 23, 2009
8,950
2,677
A question for Hermes lovers with brushed gold hardware on their SO bags. What would be the reason or fun fact that the feets are not brushed/matt, but shiny permabrass? It is so peculiar :confused1:
I just looked at my SO‘s with brushed hardware, I only have bags with brushed palladium, and none of the feet or zippers are brushed. I never thought to look, but honestly it’s not a problem for me.
 

J'adoreHermes

Member
Aug 28, 2017
257
1,765
A question for Hermes lovers with brushed gold hardware on their SO bags. What would be the reason or fun fact that the feets are not brushed/matt, but shiny permabrass? It is so peculiar :confused1:
Brushed and matte hardwares after a lot of wear eventually lose the brushed and matte aspect. The feet of a bag will wear the fastest, so they will eventually not be brushed after a while same much like the gold plating eventually coming off on gold feet. With the So Black collection, Hermes has proven capable of having all matching non gold and palladium hardware, so I definitely do think there is also a financial reason to this. It is likely more cost effective to have less kinds of feet. I think is also why zippers on rose gold hardware items have yellow gold zippers despite Riri producing rose gold zippers. In both cases, they are subtle and discrete enough that one only notices after closer inspection.
 
Mar 29, 2008
1,759
5,400
A question for Hermes lovers with brushed gold hardware on their SO bags. What would be the reason or fun fact that the feets are not brushed/matt, but shiny permabrass? It is so peculiar :confused1:
Just checked two of my BGHW SO bags — both look like they have regular shiny GHW feet to me, not permabrass. ????
 

fanmiu

O.G.
Aug 25, 2012
533
1,435
A question for Hermes lovers with brushed gold hardware on their SO bags. What would be the reason or fun fact that the feets are not brushed/matt, but shiny permabrass? It is so peculiar :confused1:


This is strange but it does happens. For example, my rose gold Howard have gold hardware feet, and my other bag have rose gold hardware and the feet is the same rose gold. I also have a permabrass hardware that have gold hardware feet….could be details they pay more attention to I think.


I just check my brush gold hardware SO… and the feet is also not brush gold. Haha
But strange enough I also have 2 rose gold hardware that also use rose gold hardware feet. I don’t get it
 
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fanmiu

O.G.
Aug 25, 2012
533
1,435
This is strange but it does happens. For example, my rose gold Howard have gold hardware feet, and my other bag have rose gold hardware and the feet is the same rose gold. I also have a permabrass hardware that have gold hardware feet….could be details they pay more attention to I think.


I just check my brush gold hardware SO… and the feet is also not brush gold. Haha
But strange enough I also have 2 rose gold hardware that also use rose gold hardware. I don’t get it
 
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