Hermes Special Order Bags

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Since this thread is now huge and the internal links to frequently asked questions no longer work, here is a brief FAQ for newcomers to the Hermes Special Order process.

What are the current choices for "a la carte" Special Order bags?
Current color charts Page 1529 Post 22,934 February 16, 2025
Most Recently Known Selection Definitions (bag types, sizes, combos) Sept 4, 2021 - Probably out of date
Thread Choices for stitching. - Probably out of date
Lucky Symbols for stamping.


What is an Hermes Special Order?
Each year Hermes gives select clients the opportunity to customize a classic bag in a made-to-order a la carte process. This thread is only for bag A La Carte orders (please use the separate threads for watch SOs and shoe SOs). "A la carte", "SO" (special order), and "HSS" (horse shoe stamp) are used interchangeably on this forum.

When is the Special Order season?
Currently, there is one SO season each calendar year, opening around the middle of February and closing when slots run out or the end of December, whichever occurs first. New SO menus are typically leaked in February and remain constant until the following calendar year. Individual stores have complete discretion on when, within this window, they offer SO appointments to their clients.

Which specs can I customize?
Hermes defines which specs can be customized and these specs can change each SO season. Generally these specs include: leather type, leather color, and hardware color. At your SO appointment, your SA will present you will the limited menu of choices including bag types and sizes (Birkin 25, Kelly 28, etc), pre-set combination designs (line, verso, multico, etc), leather choices, leather colors, hardwares, and a map for which options can be selected for which bag type and size. Not all leathers and hardwares are allowed for all bag types and sizes.

Can I make physical changes to a bag definition during SO?
Sometimes clients would like to change a physical aspect of a bag, like increase the handle drop or add a pocket or a strap. Unfortunately, Hermes does not allow any type of alteration to the bag definition during SO. For extensive changes like these, a client would need to pursue a “Horizon order” which can be read about here.

How long will my SO take?
There is no way to predict how long a SO will take from placing the order to receipt of the finished product. Although Hermes has recently put forward efforts to fulfill a la carte orders within a year, it isn’t uncommon for bags to arrive in just a few months or also much longer than the year estimate.

Can my SA give me status my existing SO?
Unfortunately, the info that can be seen by SAs at the local store is very limited. They can generally see if the order is still outstanding (ie hasn’t been cancelled) but do not get status updates beyond that. Some stores will update clients when they get notice that a bag has been shipped from Paris but other stores wait until the bag is physically in store before alerting the client.

Do I need to place a deposit for SO?
In most regions of the world, a deposit is not required for SOs. However, some Asian and Middle Eastern locations do seem to request at least a partial deposit. Deposits may also be required in other regions if the SO selections are very personalized (ie if you have your personal initials hot stamped onto the bag) such that selling the bag to a different client, if the original client declines the bag, would be difficult.

Do I receive confirmation of my SO after placing my order?
In most regions of the world, the client gives their specifications to their SA and that is the last they hear about it until the bag arrives. Paris stores seem to be an exception to this and send the client a confirmation email within a few weeks of placing the order.

Is there a premium for a SO bag?
No, there is no premium price for SO bags. Their price is the same as any other standard stock bag of the same specifications at the time of delivery.

Is my SO a quota bag?
SO bags are generally counted toward a client’s two-bags-per-year limit at the time that the bag is received and paid for. If a client has already maxed out their quota bag allocation for the year, some stores will allow an exception to purchase your SO as a third bag for the year while other stores will require the customer to wait until a new calendar year before receiving the bag. These policies are subject to be changed per store at their convenience so it is always wise to check with your specific SA.

Where can I get ideas for my SO bag?
This thread shows unique combination bags and this thread shows contrasting stitching bags. Please consider posting your bag there once it arrives!

Where can I see historical SO menus?
2024 on post 21,296 page 1420 Feb 7, 2024
2023 on post 19,874 page 1325 Feb 3, 2023
2022 on post 17,729 page 1182 Sept 13, 2021
2021 on post 15,439 page 1030 Aug 16, 2020
2020 on post 13,222 page 882 Aug 8, 2019
2019 on post 10,472 page 699 Sept 10, 2018
2018 on post 7,687 page 513 Sept 15, 2017
2017 on post 4,749 page 317 Sept 26, 2016
 
Has anybody maybe ordered Rose Sherezade shiny croc with contrasting stitching and interior? I am just curious which color combinations would work well and whether the contrasting stitching would not be too much on a croc...What do you guys think?
 
Congrats!! You are living the dream!!
Congrats! I am so happy for you! The stitching you picked will be amazing!
Rose extrême is going to match the inside better, no regrets to have !
Congratulations! Grey and pink work so well together - I love the brighter thread choice. So far I have contrast stitching on almost all my SOs and have never regretted it :flowers:

Thank you all! Now I am certain I made the right choice :heart::love:

So I went to do my SO earlier this week. And I picked Kelly Pochette thinking that I still have other single colors I want in a B or K. I picked swift leather since only swift or croc available - in rose azalee outside and rose Mexico lining with ghw and rose extreme stitching. Can't wait!! :smile:

You did so well! I thought about getting a Kelly pochette, however I still didn't have a Birkin in my collection, so I thought it would be better to make sure I got one. But the truth is that I can't wait to get a Kelly Pochette :heart: Yours is gonna be so beautiful, Rose Azalee is an amazing colour and itlooks so good on small bags!!! Please, share some photos with us when it arrive!

Just some amazing choices...
Still undecided :smile:

This matte pink croc is so Gorgeous!!!!!! I love the choice you made on the your last pic!
 
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This matte pink croc is so Gorgeous!!!!!! I love the choice you made on the your last pic!

Thanks! But apparently, this is no longer available :( I'll see what comes out of it but I don't keep my hope high. We"ll see what's possible.

I really like Rose Sherezade as well, so I am sad about the Bubblegum pink but if I could get the hot pink in Rose Sherezade or Rose Tyrien, I'll be ok :D Unfortunately, I am not a fan of Ostrich leather so Rose Tyrien is not an option. But Rose Sherezade is smiling at me more and more :) Maybe the good ladies (and guys) on this forum could suggest some nice lining options....
 
Thanks! But apparently, this is no longer available :sad: I'll see what comes out of it but I don't keep my hope high. We"ll see what's possible.

I really like Rose Sherezade as well, so I am sad about the Bubblegum pink but if I could get the hot pink in Rose Sherezade or Rose Tyrien, I'll be ok :biggrin: Unfortunately, I am not a fan of Ostrich leather so Rose Tyrien is not an option. But Rose Sherezade is smiling at me more and more :smile: Maybe the good ladies (and guys) on this forum could suggest some nice lining options....
Sorry to hear that. I am pretty sure you are going to find another beutiful option. Rose Sherezade is very special and classic!
 
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Hi, I think a couple of things are going wrong here.
Blanc is not offered in Swift, only in Clémence.
And K25 Retourné is also not an option in Clémence, it’s size 28 up to 35 only.
The choice for Verso version should be made first.
When it comes to stitching, you shouldn’t “choose” the Natural thread. Instead the question is “I would like to personalise the thread colour on the outside of the bag” and the answer/box to be ticked in your case would be “No”. That’s how you get your tone-on-tone stitching, the default thread colour is applied by Hermès.
Guess you have some things to consider, good luck! :flowers:

Hi Angelian,
I have to thank you! My SA tried ticking “No” to personalizing threading and she could not believe it, it worked! She praised me for being more knowledgeable than her, and it is because of you! So now I can have tonal stitching if I order a Verso bag. I’m so happy. Regarding the Blanc option that the system is allowing for swift leather, my SA says she is not concerned it will get cancelled. However, I am worried, I mean she is very sweet and has the best intentions, but I already shared the story about the stitching. When I had given up hope on the white bag/white stitching, I started looking at the chèvre colors for a mini Kelly. Tomorrow I am taking my daughter with me to look at the color swatches. My heart wishes for a mauve sylvestre or rose confetti mini Kelly, but it might be long before those colors are available. I think will have to chose between Anemone or Rose Lipstick if I prefer to get one sooner rather than later. Any thoughts?
 
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Thanks! But apparently, this is no longer available :sad: I'll see what comes out of it but I don't keep my hope high. We"ll see what's possible.

I really like Rose Sherezade as well, so I am sad about the Bubblegum pink but if I could get the hot pink in Rose Sherezade or Rose Tyrien, I'll be ok :biggrin: Unfortunately, I am not a fan of Ostrich leather so Rose Tyrien is not an option. But Rose Sherezade is smiling at me more and more :smile: Maybe the good ladies (and guys) on this forum could suggest some nice lining options....
How about a blue for interior? Complementary on the color wheel and will enrich the pink. Indigo subtle, Saphir in between, Zellige not so subtle but a bit lighter, BE even less subtle but always a wow :) I would stay with tonal stitching on shiny croc...the leather and color are the star.
 
Hi Angelian,
I have to thank you! My SA tried ticking “No” to personalizing threading and she could not believe it, it worked! She praised me for being more knowledgeable than her, and it is because of you! So now I can have tonal stitching if I order a Verso bag. I’m so happy. Regarding the Blanc option that the system is allowing for swift leather, my SA says she is not concerned it will get cancelled. However, I am worried, I mean she is very sweet and has the best intentions, but I already shared the story about the stitching. When I had given up hope on the white bag/white stitching, I started looking at the chèvre colors for a mini Kelly. Tomorrow I am taking my daughter with me to look at the color swatches. My heart wishes for a mauve sylvestre or rose confetti mini Kelly, but it might be long before those colors are available. I think will have to chose between Anemone or Rose Lipstick if I prefer to get one sooner rather than later. Any thoughts?

Glad I was able to help, you’re welcome! :yw: And I think you are right to be worried about Blanc in Swift being cancelled. I know people like to point out H ”rules” are broken all the time, but that’s not really the case when it comes to À la Carte. The (limiting) charts that are used are global and created for a reason. Exceptions may have been the case seasons ago, but there are plenty of more recent examples in this thread where chosen options were rejected and changes had to be made for the order to go through. You can always try of course, but best to brace for disappointment.

Regarding the mini Kelly. Colours are so very personal, can’t advice you on that. I will say I do not believe in settling and getting something while actually craving something else. Take a look at the swatches, if you love it, then go for it. Otherwise, is it really that bad to wait a while longer?
I do not know what the current (pink) colours are for the mini K regular offers. Also, A/W21 season is near and your SA/SM should be able to tell you what they ordered in which colours, as the buy for this was back in February (if they are willing to share is another story). So you can try that route too, maybe mini K in lighter pink is just a request away. ;)

Good luck and have fun tomorrow! :flowers:
 
My SO came in and I’m so thrilled with it!! It feels just perfect for me. A bag I am going to have forever and use often. It’s a B30 verso Bleu Indigo Mysore with BPHW and Bleu Saphir interior. I place the order on October 29, 2020, but the date on the internal order was November 9, 2020. Far faster than I had thought!

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View attachment 5092133View attachment 5092133View attachment 5092131View attachment 5092132View attachment 5092133My SO came in and I’m so thrilled with it!! It feels just perfect for me. A bag I am going to have forever and use often. It’s a B30 verso Bleu Indigo Mysore with BPHW and Bleu Saphir interior. I place the order on October 29, 2020, but the date on the internal order was November 9, 2020. Far faster than I had thought!
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Stunning! Congrats! Such a great useful combo!
 
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How about a blue for interior? Complementary on the color wheel and will enrich the pink. Indigo subtle, Saphir in between, Zellige not so subtle but a bit lighter, BE even less subtle but always a wow :smile: I would stay with tonal stitching on shiny croc...the leather and color are the star.

Thanks for the idea! I love almost all Hermes blues and most greys (if not too warm). I already have a black shiny croc with blue interior (which I absolutely love) but I guess why change a winning horse :)
 
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