Hermes Repair/Refurbish policy - Official Spa Thread

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Hello every Hermes lovers, I got this beautiful kelly bag recently, but it has some stratchs on the back and a little discolor on the front, just wandering does this bag can be fix only by spa?Or need to do polish?
Thanks.
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Just took my 35B in for a spa....since the usual crafts person (the "new Claude") was not in I got an actual craftslady from the back. She never comes onto the floor and I had to show her the Bolide Secret out on the floor as she had never actually seen one! Anyway, she called my B "well used" and definitely in need for spa - corners, resin, etc.

Estimated time, 8-10 weeks - total price, $340.
 
Unfortunately yes. I believe there's only 1 french lady based in sg?. I once sent my B in for spa, didn't see here till almost 11 months. Yes that's like waiting for a BNIB :graucho:
Terrible and nonsense
French lady gone long time ago
Think she cannot take it
Haha
The last time I know they posted an Asian couple here
Still no improvement for waiting time at all that's y I refuse to send in sg
Pay more
Wait longer
 
Hi all,

First post on here :-), I'm now the proud owner of a 1951 Hermes box calf Kelly. To the untrained eye I'd say she's in pretty good condition for her age. However, some of the stitching has degraded and I wonder whether any of you have experience of sending a bag back to the spa for a 'stitch' job? Any idea on costings? Apologies if this has been asked on here before.

😁
 
Hi all,

First post on here :-), I'm now the proud owner of a 1951 Hermes box calf Kelly. To the untrained eye I'd say she's in pretty good condition for her age. However, some of the stitching has degraded and I wonder whether any of you have experience of sending a bag back to the spa for a 'stitch' job? Any idea on costings? Apologies if this has been asked on here before.

😁

i know nyc madison is able to restitch any leather pieces
asian boutique also offer this service but send them to france
 
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