Hermes Repair/Refurbish policy - Official Spa Thread

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#1,171
Hi there,

Does anyone have the experience of their Clic Clac bracelets not making a crisp "click" sound when latching together (closing the bracelet)?

Of all the previous bracelets I've owned I always get this nice crisp clicking sound when closing the bracelet, except for one that I just got. It closes, but it was very quiet and almost no sound comes out of it when clicked into place.

Is this normal? Or did something come loose?

Will Hermes repair?

Thanks!
 
#1,175
There is nothing to repair darling.
Your bracelet is totally normal.
I have many clic clacs. I don't try to make them "click" closed. Sometimes they do, most times they don't.
Be gentle and enjoy.
 
#1,176
If it closes properly there's probably nothing wrong, my three clic clacs all do a different sound when closing. Don't worry, I never even realized they were supposed to make a loud clic sound and never cared about it, and my bracelets seems just fine after years of wear :)
 
#1,177
Hi JY1217, thanks for the reply. Yes, am referring to the gap between metal plate and the leather strap. My other Birkin look fine but this gap seem too obvious, even without me putting any effort to pull them apart if u know what I meant. Am thinking to send my bag for spa soon thus checking if any of you have this fixed by Hermes too.
 
#1,178
JT06 said:
Hi JY1217, thanks for the reply. Yes, am referring to the gap between metal plate and the leather strap. My other Birkin look fine but this gap seem too obvious, even without me putting any effort to pull them apart if u know what I meant. Am thinking to send my bag for spa soon thus checking if any of you have this fixed by Hermes too.
Click to expand...

ah I didn't notice that, I thought you tried to make it obvious for the picture! :D
Talk with the SA about this problem when you drop your birkin for spa, the craftsmen would give the best suggestion. :smile1:
 
#1,179
JY1217 said:
ah I didn't notice that, I thought you tried to make it obvious for the picture! :D
Talk with the SA about this problem when you drop your birkin for spa, the craftsmen would give the best suggestion. :smile1:
Click to expand...

Good point. Will send in and see what can be done. Just hope I do not need to change the whole leather strap 😅
 
#1,182
marbella8 said:
I have seen them make tarnish disappear without the need for replacement. Just take it in to the store and see what they say. Tarnish can be cleaned, chips obviously can't be. Which do you have?
Click to expand...


Thanks for your reply. It's comforting to hear on a possibility of polishing only. Mine is clearly just tarnish. I shall take to the store then. Also need to bring in my Barenia Kelly toile to order a canvas strap:)
 
#1,183
JY1217 said:
Okay, so that's why...but is there any reason why they don't clean?
:smile1::smile1::smile1:
Click to expand...

i have brought in my vintage kelly to replace the handle. I also asked if they can help me with the inside zipper cuz its a little bit hard to pull. however, the SA told me hermes wont do anything interior because they consider it too personal.

Have you guys try to replace a part of your hermes bag before? SA said it will take possibly a year to do it!:crybaby::crybaby::crybaby::crybaby:
 
#1,185
Hi to all
I have 3 hermes babies that are now deformed . I'm so sad looking at my precious bags looks horrible. Is there an hermes shop in dubai that can fix it? Any tip would be appreciated 😘
 
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