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I'm sorry if this has already been answered, I searched this thread but had trouble finding an answer. 
Will H spa service customized bags like these OOAK painted ones? https://janefinds.com/collections/janefinds-custom-shop
Will H spa service customized bags like these OOAK painted ones? https://janefinds.com/collections/janefinds-custom-shop
I doubt it very much indeed as they have obviously been painted and possibly renovated outside HermesI'm sorry if this has already been answered, I searched this thread but had trouble finding an answer.
Will H spa service customized bags like these OOAK painted ones? https://janefinds.com/collections/janefinds-custom-shop
I'm sorry if this has already been answered, I searched this thread but had trouble finding an answer.
Will H spa service customized bags like these OOAK painted ones? https://janefinds.com/collections/janefinds-custom-shop
I'd take it to the store and ask... I have to believe that Hermès probably enjoys (on some level) seeing that customers love their bags so much that they're willing to pay to have it painted with art. The worst they can do is refuse to take it...it's not like they'll take it from you and burn it like it's a knock-off.
And it might also be conditional on what you want done..ie stitching repair on an area that's not painted with the artwork might be OK.
Hi all,
I just purchased my first vintage hermes crocodile kelly 28 bag from vestiaire and just received my package. This bag is beautiful but there are some defects the seller did not mention in their listing and Vestiaire wasn't able to catch before sending it on to me....
A cut on the left side of the bag on the inside of the flap. And leather is scuffed on the right side strap.
I'm not sure if it's glue or stitching but it's a bit loose on the left side of the end of the handle.
Also, not sure if they do this in the Spa but the hermes logo looks a bit wonky, do they repaint that part?
I love the bag but was wondering if these defects are able to be fixed by the spa? If not I'll return this item to vestiaire...
Hope you can help me with this, thanks in advance!!
I just purchased my first vintage hermes crocodile kelly 28 bag from vestiaire and just received my package. This bag is beautiful but there are some defects the seller did not mention in their listing and Vestiaire wasn't able to catch before sending it on to me....
A cut on the left side of the bag on the inside of the flap. And leather is scuffed on the right side strap.
I'm not sure if it's glue or stitching but it's a bit loose on the left side of the end of the handle.
Also, not sure if they do this in the Spa but the hermes logo looks a bit wonky, do they repaint that part?
I love the bag but was wondering if these defects are able to be fixed by the spa? If not I'll return this item to vestiaire...
Hope you can help me with this, thanks in advance!!
I think the split on the left side along with the other defects is enough for me to send it back and continue my search.
Good luck❤️
Don't hesitate
Contact Vestiare-Collective immediately
Make it quite clear that the bag does not match the description
and that you wish to return it for a full refund.
Contact Vestiare-Collective immediately
Make it quite clear that the bag does not match the description
and that you wish to return it for a full refund.
The wonky Hermès stamp makes me question its authenticity.
I’d send it back.
I’d send it back.
I agree with the others-I inherited Crocodile bags (not H sadly) from my Mother and once they tear (as the flap on yours seems to have done ) its game over-I think its very disappointing that their QC didn't pick up that tear but I'm sure you will get a refund.Thanks for the replies everyone, I’ve submitted a report with VC. Hope I can get a full refund. Am dissappointed with their quality control
Thanks for the replies everyone, I’ve submitted a report with VC. Hope I can get a full refund. Am dissappointed with their quality control
Are you based in the EU? If not, it went through their Paris headquarter and you invoice has their Paris address, doesn't it? I had a similar problem with Vestiaire and got a full refund after several headache emails with them and starting a chargeback with my bank...
The pictures of the damage look gross. And the stamp "Hermes Paris" looks crooked. If that bag is authentic it was never treated with the respect it deserves as a potential heritage item to be passed on to the next generation. I don't know leathers but let's assume it's croc. Now, if someone was carrying a croc bag -- what are they? $75 K or more? -- I find it odd that that a bag that exquisite and expensive got its strap practically ripped off. And the other damage you show. Get rid of that bag.
Perhaps the bag is genuine. However, I do believe that people who are a class act would not wreak such havoc on a costly and very beautiful bag. (I see after I wrote this post that the bag is croc. Oops).
Chargebacks are the way to go when the seller starts arguing with the buyer. So much easier than "opening a case" so to speak.
Thanks for your input and advice all 
It's great to have a community like this to learn from!
I've been told by VC the seller was listed as a 'professional seller' and they let me return the item. I reported these issues immediately on the day I received the package, hope the seller doesn't try to dispute these defects. I'm keeping my fingers crossed for a smooth refund process. I'll keep you posted
It's great to have a community like this to learn from!
I've been told by VC the seller was listed as a 'professional seller' and they let me return the item. I reported these issues immediately on the day I received the package, hope the seller doesn't try to dispute these defects. I'm keeping my fingers crossed for a smooth refund process. I'll keep you posted