Yes, you are right! My lazy side was hoping for the quick solution. To H it goes...
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same thing happened to one of ours. We brought it to Madison but they had to send it to Paris as there is a special machine that does the stitching. Took approximately four months pre-pandemic but I would have H do it instead of someone local.
I agree. When I brought my pre owned bag to Hermès I was sure of the authenticity, but I didn't have any proof if the bag hadn't had work done by some other place. The seller said it has never been worked on, so I had no other choice than to believe her if I wanted the bag. Thankfully that was true and they took it in. I'm also keeping the spa receipt in case I want to sell it some time, the only downside is they just wrote “1 bag“ on the invoice, without specifying which model and color it is. Now it's not really clear that this is the spa receipt to this specific bag. But I guess it's better having an unspecific receipt than none at all...
That is what I feared, things take so long with spa. I dropped my K off in October and still no word, but I am also in the UK and we are still very much in lockdown. I will drop off the blanket once things reopen and hope for the best with timing.
Did anyone submit leather bags for cleaning & conditioning recently? Wondering how the lockdowns are affecting the turnaround time. I decided it was time for my box Kelly from 2010 and the two Bs I recently got to get a thorough treatment (cleaning, conditioning and painting the corner wear + a few scratches on the Bs). I took a lot of before pictures and hope I can post after pictures soon 
I submitted my K in October in London for cleaning and resin replacement. I have not heard a thing since the confirmation email that it arrived in Paris..this could also be because the UK stores are not open so I would not be able to collect even if ready.
Thanks for your reply! It might really take a long time, but oh well, better now that there is no where to go anyway...
Hello ladies, I have a question for all the spa experts. I have a vintage Kelly that my mother left me, from 1991. Ages ago she got it re-died outside Hermès, unfortunately. The bag came back in great conditions tho so everything was fine until now. I noticed that the Kelly lock is about to break (very loose) so I'd like to take it to H to get it fixed. My question is, will they notice that the bag had been retouched by unauthorised hands?
TIA
TIA
No problem, that was also my view. I have no where to go so why not part with it! I’ll update once I get notice that the bag has come back in.
Depends on how well it was done, but I would still assume they will. I'd say you can still bring it in and let them tell you if and what they can do. The only risk is having to part with it for a significant time before they tell you no and send it back (no idea if the shipping will incur costs).
I had a bag cleaned and corners recolored last year. I brought it in in October and it was about two months until I got it back. But the SA told me before that it can take up to 6 months. So I guess I was lucky? Or maybe it does depend on leather type / color / model etc.Did anyone submit leather bags for cleaning & conditioning recently? Wondering how the lockdowns are affecting the turnaround time. I decided it was time for my box Kelly from 2010 and the two Bs I recently got to get a thorough treatment (cleaning, conditioning and painting the corner wear + a few scratches on the Bs). I took a lot of before pictures and hope I can post after pictures soon
Edit: no I think they even said it might take 9 months..
If the store has resident craftspeople like Madison, SF, etc., it could be done in-house and be ready much sooner. (Assuming it's the kind of job that doesn't need to go to Paris.)
Of course they will notice.
As I understand it they will not touch it,
however as long as it is genuine, if you are near to one of the large stores with an in-house artisan,
I see no reason why you should not take it in.
They might respond sympathetically to your story and they do seem to like vintage bags.
They might still reject it for being touched by unauthorised hand, but they will not confiscate it for that.
Then you will have to seek out another restorer of high-end leather items.
@francyFG , I agree with @CrackBerryCream and @WhiteBus. If you are close to any boutique, just bring it in and see what they have to say. I also bought a vintage mini bag that was rehydrate and colored by an outside craftsman that supplies leather goods to Hermes. I assume one of these days, I might need hardware/ handle replacement. When it comes, I will bring it to the boutique and let them decide.
That's true, but I don't think my boutique has a resident craftsperson. Also, they said they would send it away. But maybe it depends on the country as well...