Ladies, I am totally excited that pseub is joining the ranks of the "Piero Pals!" I just received my second bag today...a day EARLY, I might add...and it is gorgeous! Angelo had it custom made for me in the HAC (32cm) size with palladium hardware. I can vouch for everyone who has said that Angelo and Nancy are absolutely amazing to work with. There is NO better customer service anywhere! And the quality is outstanding. I have returned bags to top design houses for flaws (Dior and Chloe, to name two), and I am in love with my Piero bags. I carry my black 35cm almost daily (at least until this new gem arrived for summer!) and it is just as beautiful as it was when it arrived. Here are both of my bags: