Hermes in Melbourne, AUS

[littlemissluxury]

Both are fine but my advice would be to a few smaller items over three/two months. This way at about the $3,000 - $15,000 mark you will be offered a Picotin, Evelyn, H24 and other non quota bags.

The best way is to find a new SA you like and want to work with and be honest and upfront about what you want. But don't be crazy ie. Purseonfleek.

We understand the game and are willing to help you the best we can.

 

[littlemissluxury]

My best starting advice would be to go to the boutique find a newish SA (6 months or less) and be honest with them about the bag you want and the time frame you want. Ask them for their email/phone to communicate with them. Every SA has a preferred method on contact and if you ask for this at the first meeting you can build a relationship quicker.

 

[HeyBella]

My best starting advice would be to go to the boutique find a newish SA (6 months or less) and be honest with them about the bag you want and the time frame you want. Ask them for their email/phone to communicate with them. Every SA has a preferred method on contact and if you ask for this at the first meeting you can build a relationship quicker.

Thank you for sharing your tips. I’m starting my H journey with baby steps. I forgot to ask for the SA details when I was in the store in mid January. She was a lovely SA too and updated my online profile and apparently noted all the little items wanted ie the sushi tray, calvi duo and a picotin 18. I’ll have to start again and find a proper SA. I have purchased a few items online and a pair of Oran’s. Looks like I need to go in store, try and find a SA who is new and try to buy something I want to start the relationship.

 

[littlemissluxury]

If your starting your H journey and wanting a bag don't buy online. Buy in store. Email/phone your SA to get them to put items aside for you or order them in.

I cannot stress enough on not buying online unless its a bag.

Once you have an SA you can email/phone them and they can send it out to you and you can pay over the phone/email.

But don't buy online if you want a bag.

 

[Sexypiggy]

Both are fine but my advice would be to a few smaller items over three/two months. This way at about the $3,000 - $15,000 mark you will be offered a Picotin, Evelyn, H24 and other non quota bags.

The best way is to find a new SA you like and want to work with and be honest and upfront about what you want. But don't be crazy ie. Purseonfleek.

We understand the game and are willing to help you the best we can.

thanks so much for your advice!
Is jewellery preferred or homewares?

 

[littlemissluxury]

Neither is preferred over the other. You can buy from any category. Only the bags are considered "different".

 

[littlemissluxury]

Also, once you get the SA's details email/phone them that day or the next day. We give out our details to so many people we sometimes forget who people are. Just say something simple like "it was nice to meet you... I look forward to working with you". That way we can add your email/phone number to our client list immediately.

 

[HeyBella]

If your starting your H journey and wanting a bag don't buy online. Buy in store. Email/phone your SA to get them to put items aside for you or order them in.

I cannot stress enough on not buying online unless its a bag.

Once you have an SA you can email/phone them and they can send it out to you and you can pay over the phone/email.

But don't buy online if you want a bag.

I can’t thank you enough for sharing your tips. I have been stalking the website the last few weeks. I can’t believe there were 3 picotin 18s online a few weeks ago. One was the exact combination I wanted. Alas, I’m not quick enough

 

[Logic]

I managed to grab a picotin 18 online then asked my SA for a matching strap and told her about it.

 

[littlemissluxury]

Thank you for sharing your tips. I’m starting my H journey with baby steps. I forgot to ask for the SA details when I was in the store in mid January. She was a lovely SA too and updated my online profile and apparently noted all the little items wanted ie the sushi tray, calvi duo and a picotin 18. I’ll have to start again and find a proper SA. I have purchased a few items online and a pair of Oran’s. Looks like I need to go in store, try and find a SA who is new and try to buy something I want to start the relationship.

If want a new SA when you go to the store just say something like "I'm just starting my H journey I'd like to work with someone new" or something similar. We get all sorts of requests for SA'S such as nationality, sexuality, gender etc.

 

[littlemissluxury]

Also, if you don't like the SA don't buy until you find an SA that you like. Depending on your spend it could take you a few years to reach $20,000 and you want to work with someone you like.

 

[HeyBella]

Also, if you don't like the SA don't buy until you find an SA that you like. Depending on your spend it could take you a few years to reach $20,000 and you want to work with someone you like.

Oh, that happened before COVID when I went into the Collins Street store. The SA was not interested to take my name down for a Picotin 18 and showed me a GP instead. I did ask for her card but I did leave extremely frustrated. I popped her card in the bin because I was not feeling valued as a customer. Instead, I shopped from the comfort of my home. I never visited the store again until this year because I now really want a Picotin. I’ll definitely use your tips ☺️

 

[Summerof89]

How to get a bag at Hermes Australia.

I used to work at Hermes as an SA in Melbourne until recently so I know exactly how to get a bag.

Pick one SA. Preferably someone new to the store because SA's who have been wth the company for awhile have a solid client list and will preference them first.

Birkin, Kelly, Mini Kelly, Constance $20,000 spend in one store with one SA.

Picotin, Roulis, Verrou, Bolide, Evelyn, Mini Evelyn $3,000 with one SA.

There are less bags and less stock because of COVID-19.

love love this! thank you for sharing kindly, however my pre spend lately seemed to have increased to 30-40k (rtw/jewellery only) =(

 

[Sexypiggy]

Neither is preferred. You can buy from any category. Only the bags are considered "different".

Thank you. Are you allowed to divulge which categories SA get more commission? From my understanding it differs based on location. Of course if you are not comfortable to share it’s ok too. Really appreciate you coming to answer the existing questions!

 

[littlemissluxury]

love love this! thank you for sharing kindly, however my pre spend lately seemed to have increased to 30-40k (rtw/jewellery only) =(

In this case pick a new SA at maybe a different store. Preferably someone new. Your SA is making you spend to get more commission. $20,000 with one SA is the the rule of thumb. $20,000 includes every category except bags.

You have no obligation to stay with an SA. You will not be punished for changing SA.

I strongly believe you are being taken advantage of by your SA. I have had clients who have gotten a bag then we started again with $20000 in all categories (except bags) for the next bag. Some of my former co-workers would do this to their long-standing clients to get more commission. We don't get commission on bags and any bags we sell are not added to our sales.

At $30,000 - $40,000 (rtw/jewellery only) I would have gotten you two quota bags or an exotic skin bag/clutch. I really believe you should change to a different SA.