No it's not profiling, in my opinion, dropping 15K the first time you visit is no small purchase. unless you bought a bag then that's a different story. if you went and dropped 15K on RTW shoes and accessories (no bags) then they should take you seriously. May I ask if you tried to bond with your SA? I find that the relationship goes both ways perhaps pop in and try to ask for her contact again and see if she remembers?Thanks. I’m new to Hermes and find the service lacking especially when I spent so much. Sure I might not be spending as much as others might but it’s not loose change. And I’d be willing to spend more to get what I wanted. Just this whole process has me confused about the brand. I don’t spend as much at other places but get treated extremely well. Chanel and Cartier truly outshine in those aspects.
I just prefer to know that I have a SA to work with rather than now having to try my luck again when I go in store.
Wonder if it’s also profiling coz I don’t look like their typical regulars.