Does anyone know if when you place an online with your SA whilst you’re in the store, does the item have to be delivered to the store and then collect it or can the SA arrange delivery to your home address and the SA still get the commission? I’m only enquiring about UK stores please as I know it may be different for other countries. Thanks 😊
1. If your SA puts in the order, he/she/they will get commission
2. You may have the item shipped to your home or to the store.
3. If you return the item either from your home or to collect in-store, it will be treated as a online transaction and a refund will therefore take place after the item has been retuned (online) and not for credit in-store. This may sound like the better option, and it is if you're not buying anything in the near future, but if you did want to exchange next time you went in, you'd have to pay for the item you actually want in-store and (separately) wait for a refund for the original item.