Completely agree - I was in NBS on Monday and overheard someone starting the SO process for some shoes. Their SA was telling them about a lovely breakfast they'd had in the London store, only 20 clients, and mentioned that some people had "flown over" for it. My SA has also talked about appointments made in London for VVIP clients of other stores in the US and Asia. I think for some people with more than one residence and frequent trips, they are probably considered local in several countries. Maybe they have children at school or uni here, or parents and friends they come to visit often.
I don't think the lady that wanted the croc bag within a week would have been offered so many options without a significant pre existing relationship - I would imagine their spend in one year eclipses what I would spend in 10!!
I don't think the lady that wanted the croc bag within a week would have been offered so many options without a significant pre existing relationship - I would imagine their spend in one year eclipses what I would spend in 10!!
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