Help this poor Hermes fan! Been a customer since February 2023 at Sloane/ Cadogan, spent almost 5000 GBP, with the same SA every single time, but still no bag offered! (Not even non-BKC!) The SA is very nice, we really click, but her (official) response is, “sorry we really don’t have a pre-spending system here, if we have a bag now, if the shipment has arrived, then we will sell it to you. We also can’t reserve any bags as well. As for BKC, we can put you on a wishlist, which is decided by Paris and we play no role in it.” What do you guys think?