I agree, it doesn’t seems like SAs in london really have a say in what bag you can get. They are more there to act as a point of contact for other items you want to purchase in order to build up a purchase history with a particular store. And also for ALC if they choose to offer it to you.It doesn’t matter who amends the wishlis, the original SA who created it is always named there (and will be cc’d in the email when the SM contacts you with a bag offer). Re. whether the SA can actually ‘work on getting the bag for you’ I’m not sure as from what I’ve seen the SM decides which client to allocate which bag to and when, and the SA is not involved at all (rather than SA proposing & SM approving like in other countries).