No you really don't need to worry too much for your listing, plus your friend doesn't have direct experience anyway.
Hermes Blacklist?
- Thread starter bluekitty0914
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It's probably a lie or bullying to scarw people. You like it you buy it. You're done with it you sell it. Tough sh*t for them, it's called the second hand market.
Actually, I wouldn't let Hermes people scare/intimidate/bully me. A bag is a bag. It might be a luxury bag, status symbol, i-am-better-than-you item, but it's still just a bag. Like this one time at the Dior store when the SA yells at me like: Ma'am, this bag is a jewel, of course it gets dirty if you wear it every day! And I look at her and say: excuse me? It is just a bag and if I want to wear it every day I sure will!
I think she didn't understand why I wouldn't just leave it on a shelf and look at it like I don't have the money to actually wear it... When I said it's just a bag her brain exploded or something. At that point she must have thought I had so much money I could afford to damage it xD Terrible service, lol
All this to say they are a MERCHANT. You want to buy their goods, they need your business. Act respectfully but nonchalantly, like they need your patronage, not the other way around, and they should never give you any trouble. And if they do, ask to speak to the manager, it works every time!
You don't owe them anything!
I think she didn't understand why I wouldn't just leave it on a shelf and look at it like I don't have the money to actually wear it... When I said it's just a bag her brain exploded or something. At that point she must have thought I had so much money I could afford to damage it xD Terrible service, lol
All this to say they are a MERCHANT. You want to buy their goods, they need your business. Act respectfully but nonchalantly, like they need your patronage, not the other way around, and they should never give you any trouble. And if they do, ask to speak to the manager, it works every time!
You don't owe them anything!
I remember hearing stories like this one when I started collecting Hermes 8 years ago. That's just rubbish.
Don't tell people your business (especially the ones who shop where you shop) and you'll be fine.
What can get you banned is if your SM finds out you buy and sell B/K purely to flip for profit. That's a no-no. And THAT'S a reseller.
Also, please don't consign a bag you can sell on your own and make your money back! You will lose so much money that way. Unless you just don't feel like selling it on your own.
Don't tell people your business (especially the ones who shop where you shop) and you'll be fine.
What can get you banned is if your SM finds out you buy and sell B/K purely to flip for profit. That's a no-no. And THAT'S a reseller.
Also, please don't consign a bag you can sell on your own and make your money back! You will lose so much money that way. Unless you just don't feel like selling it on your own.
Hi all,
This is an old thread but let me for the record tell you that Hermès absolutely ban you if they think you are reselling.
I ended up being banned because I put up a bag I bought online on a private Facebook page. I was planning on returning the bag but was curious about how reselling works. Anyway I got a letter from the MD about reselling with exact details of where I had it and what it was, and that they won’t fulfil my orders anymore.
So yes, they do ban people however it seems like it’s people like us who get caught up but the resellers carry on without any consequence.
I’m not bothered much about it since I’ve got what I needed from Hermès to keep me content for now.
Thought I’ll let you all know that it’s not all rumours.
This is an old thread but let me for the record tell you that Hermès absolutely ban you if they think you are reselling.
I ended up being banned because I put up a bag I bought online on a private Facebook page. I was planning on returning the bag but was curious about how reselling works. Anyway I got a letter from the MD about reselling with exact details of where I had it and what it was, and that they won’t fulfil my orders anymore.
So yes, they do ban people however it seems like it’s people like us who get caught up but the resellers carry on without any consequence.
I’m not bothered much about it since I’ve got what I needed from Hermès to keep me content for now.
Thought I’ll let you all know that it’s not all rumours.
that story sounds super sketch. sorry.
Wow! THAT IS NUTS! Good for them for cracking down on resellers but buyers remorse (or something of that nature) doesn't equate to purchasing with the intent to resell. Good grief. Thanks for posting the letter.
1. How did they identify it was you on FB v.s. it was you who bought the bag via H.com? Did you disclose your real name, an ID or bank details on FB?
2. How did they prove it was the same Herbag? Was there a serial number you disclosed? Did you post the receipt of the bag on FB?
I wonder if the fact is a web purchase is what flagged it. We know recently there have been more bags showing up on the websites (many countries), a lot of them are desirable / entry level models, including Herbag, Picotin, etc.
They added the robot verification recently on the websites too, it used to not tell you to do the puzzle thingie.
And we know for a fact that there are people using robots and scripts to try to get these website bags. Some for personal use, but probably some to flip for a profit.
I also wonder if your choice to resell it instead of return hugely flagged it to. When you said "I was planning on returning the bag but was curious about how reselling works." - do you mean you were still within the return window for this bag but tried to list it for sale instead? If you were still within return window or listing it for a higher price than return...that would look like a red flag to Hermes.
P.S. yes, I've heard of brands having people lurking in resale groups before too. These are not SAs (who are busy with their SA jobs and don't have time for it) but rather dedicated people who work in basically resale / counterfeit etc. prevention as their job for the brand.
They added the robot verification recently on the websites too, it used to not tell you to do the puzzle thingie.
And we know for a fact that there are people using robots and scripts to try to get these website bags. Some for personal use, but probably some to flip for a profit.
I also wonder if your choice to resell it instead of return hugely flagged it to. When you said "I was planning on returning the bag but was curious about how reselling works." - do you mean you were still within the return window for this bag but tried to list it for sale instead? If you were still within return window or listing it for a higher price than return...that would look like a red flag to Hermes.
P.S. yes, I've heard of brands having people lurking in resale groups before too. These are not SAs (who are busy with their SA jobs and don't have time for it) but rather dedicated people who work in basically resale / counterfeit etc. prevention as their job for the brand.
I think it was an individual from the FB group who would’ve sent the details to them. Perhaps a reseller felt threatened. Because there are so many people whose business is to resell Hermès products and they’d have to be chasing them all.