Has anyone shopped at Italist?

[francofille]

Wow, yeah I would not have bothered with that. Yes I am in the US.

Oops. Just remembered that I asked them to ship to my parents' house over the holidays and not my billing addy so that probably raised flags. Although NM online had no problems with doing that whatsoever. ¯\_(ツ)_/¯

 

[Monaliceke]

Are you in the US? I'm in California. Yeah, they wanted a scan of my passport and credit cards. I was like, forget this. I used a Citi card. Never had a problem before.

Dear Sherry,

Thank you for placing an order with Farfetch.

Unfortunately, we have been unable to complete the security checks with the Payment Provider associated to your purchase.

To complete this process we will need to go for a manual review, that will allow your order be approved and dispatched.

In sequence kindly reply to this email with the following documents:

• Card used for the purchase. Please conceal the middle eight digits of the credit card number. Only the first and the last four digits and name should be kept visible. If the necessary details are on the front you should not send us a picture of the back of the card.

• Passport/ID Card of the card holder. If you feel more comfortable doing so, you may conceal the picture and address on the Passport/ID Card.

We guarantee that all personal data will be deleted after this process is completed, and that we will never give out any of your personal data without your authorisation. For further details check the Farfetch Privacy Policy.

We hope you understand that these measures are in place to protect you and are only in place for this order. In the future, you will be able to purchase from us without having to provide additional information.

We will assume that you wish to cancel your order if we don´t receive any response from you within 24 hours, of receiving this email, or if we don't get all requested documents.

We apologise for any inconvenience caused and thank you for your patience and understanding.

We look forward to hearing from you.


Sofia

I will certainly be cautious with these kind of requests. Can’t risk identity theft for the sake of a “good” deal. No way.

 

[LoveM&S]

Are you in the US? I'm in California. Yeah, they wanted a scan of my passport and credit cards. I was like, forget this. I used a Citi card. Never had a problem before.

Dear Sherry,

Thank you for placing an order with Farfetch.

Unfortunately, we have been unable to complete the security checks with the Payment Provider associated to your purchase.

To complete this process we will need to go for a manual review, that will allow your order be approved and dispatched.

In sequence kindly reply to this email with the following documents:

• Card used for the purchase. Please conceal the middle eight digits of the credit card number. Only the first and the last four digits and name should be kept visible. If the necessary details are on the front you should not send us a picture of the back of the card.

• Passport/ID Card of the card holder. If you feel more comfortable doing so, you may conceal the picture and address on the Passport/ID Card.

We guarantee that all personal data will be deleted after this process is completed, and that we will never give out any of your personal data without your authorisation. For further details check the Farfetch Privacy Policy.

We hope you understand that these measures are in place to protect you and are only in place for this order. In the future, you will be able to purchase from us without having to provide additional information.

We will assume that you wish to cancel your order if we don´t receive any response from you within 24 hours, of receiving this email, or if we don't get all requested documents.

We apologise for any inconvenience caused and thank you for your patience and understanding.

We look forward to hearing from you.


Sofia

I will certainly be cautious with these kind of requests. Can’t risk identity theft for the sake of a “good” deal. No way.

I'm guessing the regulations are getting tighter about shipping the goods to the outside of Europe. When I ordered bags from Balenciaga boutiques in Europe several years ago, they asked me to fax my passport copy and my credit card copy. I think I read other forum members received this request from other brand boutiques when they bought bags from Europe. I really don't know if that's the case. I'm just guessing.

I totally understand your feelings about it. Even though I knew I was dealing with the brand boutiques directly, I was quite hesitate to send those info. I actually bought a bag from Italist in the past, and my experience was good. However, if I have to send those info, I don't know if I will do it. It depends on how desperate I am!

 

[Monaliceke]

I'm guessing the regulations are getting tighter about shipping the goods to the outside of Europe. When I ordered bags from Balenciaga boutiques in Europe several years ago, they asked me to fax my passport copy and my credit card copy. I think I read other forum members received this request from other brand boutiques when they bought bags from Europe. I really don't know if that's the case. I'm just guessing.

I totally understand your feelings about it. Even though I knew I was dealing with the brand boutiques directly, I was quite hesitate to send those info. I actually bought a bag from Italist in the past, and my experience was good. However, if I have to send those info, I don't know if I will do it. It depends on how desperate I am!

The thing is that we never know how they will keep our document copies. In fact, it’s the same as how they keep our names, addresses, cc information, etc. when we buy online. It’s stricter now with GDPR, but it’s just a legal requirement. Do the authorities have any means to enforce this law? I am not sure. I believe there’s no guarantee that our information will be safe. I see the risk is higher when transmitting copies of documents over the internet because they could be tapped along the way, if this makes sense. Anyway, I simply won’t do that. Just my 2 cents.

 

[LoveM&S]

The thing is that we never know how they will keep our document copies. In fact, it’s the same as how they keep our names, addresses, cc information, etc. when we buy online. It’s stricter now with GDPR, but it’s just a legal requirement. Do the authorities have any means to enforce this law? I am not sure. I believe there’s no guarantee that our information will be safe. I see the risk is higher when transmitting copies of documents over the internet because they could be tapped along the way, if this makes sense. Anyway, I simply won’t do that. Just my 2 cents.

I am with you about not sending our personal info casually over the Internet. If they don't offer a secure upload site, I won't do it.

You know what, I just realized the email that francofille quoted said "send those info by email" to them. Wow, Farfetch. Seriously? I definitely won't do it!! I didn't notice that part before.

 

[Monaliceke]

I am with you about not sending our personal info casually over the Internet. If they don't offer a secure upload site, I won't do it.

You know what, I just realized the email that francofille quoted said "send those info by email" to them. Wow, Farfetch. Seriously? I definitely won't do it!! I didn't notice that part before.

Oh? I didn’t notice it was Farfetch either. I will certainly be careful there. Had a very bad experience with them before and I never shop with them ever since.

 

[LoveM&S]

Oh? I didn’t notice it was Farfetch either. I will certainly be careful there. Had a very bad experience with them before and I never shop with them ever since.

I think our assumption about the email is very reasonable, because we are in the Italist thread. I happened to have an eye on a bag at Italist and Farfetch. When I was writing the prior post, I thought "I should check if they offer a secured way to send those info" and I found the email was actually from Farfetch. Well, a Farfetch option is totally gone from me.

 

[serenityneow]

Apologies if this has been asked, but has anyone figured out how to hunt down items you see on Italist to the boutique that is actually selling them? I’m interested in a pair of Tod’s sandals that they are selling, but I know they mark everything up and would love to cut out the middle man if possible. I’ve checked Coltorti Boutique and Titziana Fausti to no avail. Other intel/ideas?

 

[ksuromax]

Apologies if this has been asked, but has anyone figured out how to hunt down items you see on Italist to the boutique that is actually selling them? I’m interested in a pair of Tod’s sandals that they are selling, but I know they mark everything up and would love to cut out the middle man if possible. I’ve checked Coltorti Boutique and Titziana Fausti to no avail. Other intel/ideas?

you will not know which boutique sold/shipped the item until you get the parcel and see the bill.
You might get to know the city of shipping, coz DHL will post the 'collection at XXX point' status update, but again, that will be only after placing your order

 

[natalia0128]

Does italist start to charge tax for every items from their website.?
It only changed tax and duty fee, shipping for every item above $800.
I just checked on my order and my order was less than 700$ and it added tax

 

[muchstuff]

Does italist start to charge tax for every items from their website.?
It only changed tax and duty fee, shipping for every item above $800.
I just checked on my order and my order was less than 700$ and it added tax

Tax rules changed in many states at the beginning of 2019. Check the rules for your particular state. I ship my stuff to a Washington state address and tax has been added for that state.

 

[natalia0128]

Tax rules changed in many states at the beginning of 2019. Check the rules for your particular state. I ship my stuff to a Washington state address and tax has been added for that state.

Thank you for letting me know. I used to shop there, never get tax or duty fee on an iorder more than $800. today when i went check out and it added tax. I tried to add more items to see if more $800 i would get tax and duty fee

 

[muchstuff]

Thank you for letting me know. I used to shop there, never get tax or duty fee on an iorder more than $800. today when i went check out and it added tax. I tried to add more items to see if more $800 i would get tax and duty fee

The would strike me as odd if you were tax free for a larger order...?

 

[jmc3007]

Tax rules changed in many states at the beginning of 2019. Check the rules for your particular state. I ship my stuff to a Washington state address and tax has been added for that state.

Italist tragically incorporated their LLC in CA about a year ago if memory serves right, hence they have to act like a US retailer and pay state/local taxes even though technically the individual boutiques are based in Italy with no local US presence whatsoever. I don’t know why Italist did what they did cuz no buyer in the US would ever find their prices appealing after tacking on import duty, then state and local taxes. See no further than Farfetch which is a London listed public company, they only assess local taxes if the item was shipped from a US boutique, not one from overseas, otherwise one might as well pay full retail shopping from Neiman or Barney’s and get the full customer service as opposed to nonexistent cs from Italist.

Matches Fashion started doing the same with local taxes because they have a backoffice based in NYC so it’s limated to NY state only.

 

[dprt]

Apologies if this has been asked, but has anyone figured out how to hunt down items you see on Italist to the boutique that is actually selling them? I’m interested in a pair of Tod’s sandals that they are selling, but I know they mark everything up and would love to cut out the middle man if possible. I’ve checked Coltorti Boutique and Titziana Fausti to no avail. Other intel/ideas?

Hi,

Does italist sell authenticated branded bag?
Thank you