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i sent them 5 bags, and it took about 2 wks for them to process. I added signature for delivery at post office. you should always got tracking to know they receive them. Their offers are low for premium designers ( chanel, BV, prada) which i skipped them, but for Coach and Burberry and Kate spade are reasonable, plus it's harder to consign second tier designer bags other place else.
I submitted a bag yesterday. It's a gorgeous suede Kate Spade hobo bag. Retailed for about $450. Granted, it is a few years old but it looks brand new and is not dated looking at all. They offered me $64 for it! Grrr. I don't really want to let it go for that. I think I'd rather take my chances on eBay!
Well ladies, I have an update. I received an email from erin the customer service manager that they were going to be accepting all but one of my bags. She told me the price they would send me in form of A check. I agreed. She said they would send the other bag back to me. Long story short. It has been almost 2 weeks and I have NOT received my bag back and as far as the 536 dollars they were supposed to send me (Mind you this is not referring to the very first bag i sold them that i posted about) anyways, as far as the 536 dollars they were supposed to send me for the other 3 bags and 1 wallet, they only sent me 80.00. I have called and emailed customer service and have not gotten a response. If I dont hear back soon, I will be contacting my attorney. So I guess all I can say now to this whole selling to avelle is BEWARE.
Well, stupid me didn;t get signature confirmation, I just used their label straight up. I don't know what I was thinking.
I have sent them 3 bags using their USPS labels (they used to do UPS - I sent them a couple that way with no worries). I freaked out every SECOND until I got my checks. I have sold them OVER 25 items, and the last 20 or so have been sent to them on my own dime. I'd rather pay postage/insurance/DC and make SURE that they get there. And my stupid post office said I can't use their prepaid labels and add my own insurance/DC, I had to pay the ENTIRE cost if I wanted the extra services. With the great quotes they've given me on my Coach stuff, it is well worth it to me to pay the extra for shipping.![]()
Eureka! Today I finally received an email form them saying they received my bag. Now another week for them to check it and authenticate it, ugh! in the end, this entire process will have taken 3 weeks.
That is strange that your post office won't let you add insurance/DC to their label. Mine simply rang up everything as if I was paying postage as well, and then deducted the amount of postage at the end. I only ended up paying for the insurance and DC cost. On my receipt the deduction shows up as "Customer Postage" and debits the main shipping cost. You should try asking them again... or try another PO.
I am in the process of trying to submit my form to them and have tried on numerous occasions from 2 different computers and no matter how much I compress the images, it's still saying the files are too large to send. How did you resize your photos so they will be the right size requirement? Thank you for any advice/help you can offer me!I am in the process of selling one of my NWT Coach bags to them - it's a current release, and they offered me a very fair, very reasonable price, AND they pay for shipping the bag to them. My bag will go on the UPS truck tomorrow and head their way. I was told that once they receive the bag in hand, it takes about 10 days to go through their inspection process, and then they'll cut a check.
I've rented several bags from them, and am now selling this one to them. I have to say that they are FABULOUS. Their customer service is absolutely amazing, and the bags I have rented so far have been delightful. I am VERY pleased!![]()
I am in the process of trying to submit my form to them and have tried on numerous occasions from 2 different computers and no matter how much I compress the images, it's still saying the files are too large to send. How did you resize your photos so they will be the right size requirement? Thank you for any advice/help you can offer me!![]()