Hi. I used Avelle once before to sell a Chanel WOC. The only way they would purchase it was with a receipt from the store, the tags, all the Chanel paper work and the box with felt. I seldom keep those things, but for some reason did with this bag. I tried to sell another bag-a new bag straight from Neiman Marcus. This one I had everything except the original receipt. After sending over 10 different photos to Avelle, they accepted and sent a quote. Once they received the bag they told me they needed the original receipt or they wouldn't buy the bag. No where on the site does it say purchases with original receipt only. I inquired about this and they said the bag wasn't real. I recently went back to the store and spoke to the SA that I always use. She was in shock. I don't think she ever heard of a company accusing NM of selling fakes. I showed her the pics I had sent Avelle as well as their emails. She remembers the bag that I had bought since it was a special item and called me the day it came in. Of course it's my fault for misplacing the receipt and I'm trying to see if I can get a copy of it from the store.
I just wanted to warn everyone that Avelle's authenticators do not know Chanel bags. A while back I was going to sell the bag and had Carol Diva authenticate it because I didn't have the receipt. She said it was authentic. That and knowing that I walked straight in to Neiman Marcus and bought it pretty much proves to me that this bag was genuine.