Experiences with SELLING to Bag Borrow or Steal

[JNH14]

Dear JNH14,

I am sorry to hear that you were not given a reasonable explanation regarding our decision to decline your handbag submissions. I would be more than happy to look up your information and share any information with you.

You say you asked for a supervisor to call you but never heard anything. Again, my apologies. I was out of the office for a couple of days but have returned all calls and e-mails upon my return yesterday. Since I don't know "who" you are at this point I cannot be sure I didn't get a message to contact you, but of course I'm more than happy to check my records. I take follow-up very seriously and would like to chat with you if you have questions or concerns to discuss.

If you don't feel comfortable posting your personal information here, please feel free to call me directly (866.922.2267 x 1103) or e-mail me ([email protected]). I would love to help you in any way possible!

Thank you,

Erin
Customer Service Manager
AVELLE | The New Bag Borrow or Steal
866.922.2267 x 1103
206.965.8631

Erin, I greatly appreciate that. I will contact you directly! Thanks for looking into this for me.

 

[momofgirls]

I have a few Balenciaga bags I want to sell. Has anyone sold a Balenciaga bag to them?

I sold a Balenciaga to them and got a very good offer, I was pleased and surprized.
Just submit your photo and they will send you a quote, it doesn't hurt to try if you aren't please with the offer they try somewhere else.
Good Luck.

 

[paruparo]

Yoogi's Closet has excellent service-try selling them there!

ive sold most of my bags through yoogi's. i think their offer is fair and their CS is great.

i sold one bag to BBOS Private sale (avelle) and just chose store credit because it was much closer to what i was hoping to sell the bag for. i fugured ill end up using it on their site anyway. I did send a lot of bags for consideration and their offers were quite ridiculous ($350 for a 1 year old $1300 bag? and this was with very detailed pics.)

Their CS is a mix... ive gotten trolls, but ive also gotten good ones...

 

[LVgirl888]

I just submitted a bag for consideration and their quote was $400 for a $3000 bag which is brand new and was bought last year.

 

[poppers986]

I just submitted a bag for consideration and their quote was $400 for a $3000 bag which is brand new and was bought last year.

That's absurd! You'd get more consigning it.

 

[TXGirlie]

The prices offered on BBOS are insultingly low for certain brands. Don't they realize that if they don't make decent offers they won't get the 'good' bags?
Also their problem with authenticating Coach is beyond annoying.

 

[nycshopa]

I submitted pics of my Gucci Pelham classic style with the braided handles and they offered me $695 or $1085 credit...Its an OK offer but how do I know they will honour it? I'll be shipping from Canada so its not a simple process for me...

Also the credit seems very good but then again I see how they markup all their bags. What I use that credit for will be quite marked up as well!

yeah there is definitely no guarantee. If you ship the bag to them, they can still decline it.

 

[nycshopa]

^^ Exactly-they looked at all of my photos and then after I sent them-they declined them. When I called she said they couldn't give me a reason because it might hurt my feelings. I told her that was a joke and to have a supervisor call me. needless to say-I haven't heard back from them. They did receive 5 more bags from me today and are sending back another Linea Pelle bag that was in immaculate condition-and which they'd also seen all of the photos. I really think that they are scamming a lot of people with the prices they give and in turn sell them for. It's ridiculous...I'm done giving them away to a business that obviously doesn't care about the customers that it buys from and makes $$$ off of!

are you serious?

 

[JNH14]

are you serious?

I am totally serious-that's exactly what the girl told me...

 

[momofgirls]

They should at least give a reason why they are declining the bag.

 

[momofgirls]

Do you have to use the label they provide?

 

[LVgirl888]

I think if you don't use their shipping label, you have to pay for your own shipping method. I remember shipping things to their P. O. Box

 

[TXGirlie]

Their shipping label is ok, but there is no insurance or tracking. If it's a pricy bag I would use your own label and get insurance/tracking.

 

[paruparo]

sigh... they have messed up 2 orders for me... i was so disappointed... i ordered a bag in advance for my sisters birthday.. it was supposed to be delivered by today (got the email and all that fun stuff). when i contacted CS to get the tracking #, they told me, it has not left their warehouse!!!!

 

[knasarae]

For those who have sold to Avelle and chose not to use the pre-paid label, did you address your package to the P.O. Box or the Eagle Dr. street address?