They have gotten a LOT stricter with quotes and submissions lately. I always have sent in pics of all the sides of the bag, some of the inside, the creed and dustbag. Last week I submitted 2 bags, and they told me they couldn't make an offer until they got pics of the receipts and cards. With all the buzz lately about them doing so many declines, I'm just going to return the bags to the store where I got them, the next time I drive through Missouri (that store chain doesn't have a location near me, so I figured I'd try to sell them). It's not worth the hassle to go through all the stress just to have them possibly declined and sent back to me.